A STUDY ON CUSTOMER SATISFACTION AND RETENTION IN THE TELECOMMUNICATION INDUSTRY; AN EMPIRICAL STUDY OF THE NEW JUABEN MUNICIPALITY PDF Download

Author: COLLINS MARFO AGYEMAN
Publisher: Lulu.com
ISBN: 1304126439
Category :
Languages : en
Pages : 82

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Author: David Cohen
Publisher:
ISBN: 9781877176869
Category : Banks and banking
Languages : en
Pages : 24

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Author: Arthur Middleton Hughes
Publisher: Racom Communications
ISBN: 9781933199085
Category : Business & Economics
Languages : en
Pages : 281

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For the past quarter-century the Telecom industry in the US has been a veritable laboratory of business and marketing practice. The truth of such well-known ideas as ""Creative Destruction"" are being borne out as companies rise and fall in wave after wave of innovation, while the limits of others, such as product bundling, are also demonstrated every day. The result has been a Wild West of marketing activity that only intensifies as the changes continue. Intense competition is forcing prices down and will certainly eventually lead to the destruction of several large household-word telecom companies. Who will survive? Industry expert Arthur Middleton Hughes explains what these Telecom enterprises can do to continue to exist. Their salvation rests not in their technologies, Hughes explains, but in their marketing strategies. In highly readable, everyday language, Hughes provides a strategic marketing map for every player in the industry, showing how to apply sophisticated marketing tools to each industry sector and each technology.

Author: Melinde Coetzee
Publisher: Springer
ISBN: 3319989200
Category : Psychology
Languages : en
Pages : 440

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This book offers a contemporary review of talent retention from the viewpoint of human resource management and industrial/organisational psychology. With a practical and relevant perspective it enriches critical knowledge and insight in the psychology of talent retention. It offers interpretation of difficult factors facing organisations such as the conceptualisation of talent, the forecasting of talent demand and supply, external and internal factors that influence talent attraction, development and retention, the alignment between talent management and business strategy. Also covered is the implementation of human resource practices and strategies in response to the needs of different organisational contexts and workforce characteristics. The chapter contributions will not only enrich knowledge and insight in the complex phenomenon of talent retention, but also advance new original ways of thinking and researching this critically important area of inquiry. The book is intended for graduate students and researchers as an overview of the topic of talent retention, practitioners will also find it informative.

Author: Harry P Hatry
Publisher: Rowman & Littlefield
ISBN: 1493083031
Category : Political Science
Languages : en
Pages : 343

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Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Author: World Bank
Publisher: World Bank Publications
ISBN: 0821378309
Category : Economic development
Languages : en
Pages : 460

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Looking for accurate, up-to-date data on development issues? 'World Development Indicators' is the World Bank's premier annual compilation of data about development. This indispensable statistical reference allows you to consult over 900 indicators for some 150 economies and 14 country groups in more than 80 tables. It provides a current overview of the most recent data available as well as important regional data and income group analysis in six thematic sections: World View, People, Environment, Economy, States and Markets, and Global Links. World Development Indicators 2009 presents the most current and accurate development data on both a national level and aggregated globally. It allows you to monitor the progress made toward meeting the Millennium Development Goals endorsed by the United Nations and its member countries, the World Bank, and a host of partner organizations. These goals, which focus on development and the elimination of poverty, serve as the agenda for international development efforts.

Author: IEEE Staff
Publisher:
ISBN: 9781665430418
Category :
Languages : en
Pages :

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CAIDA 2021 aims to bring together leading academic scientists, researchers, research scholars and students at the scientific platform to exchange and share their experiences and research results about all aspects of interdisciplinary and multidisciplinary applications of artificial intelligence and data analytics Special session for the AI applications in COVID will be included

Author: Christian Myles Rogerson
Publisher:
ISBN:
Category : Markets
Languages : en
Pages : 56

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Author: Virginia P. Richmond
Publisher: Gorsuch Scarisbrick Publishers
ISBN: 9780897873543
Category : Language Arts & Disciplines
Languages : en
Pages : 164

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Author:
Publisher:
ISBN:
Category : Weather forecasting
Languages : en
Pages : 352

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