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Author: Flevy Lasrado Publisher: Springer ISBN: 3319700758 Category : Business & Economics Languages : en Pages : 193
Book Description
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Author: Flevy Lasrado Publisher: Springer ISBN: 3319700758 Category : Business & Economics Languages : en Pages : 193
Book Description
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Author: John S Oakland Publisher: Routledge ISBN: 1136354468 Category : Business & Economics Languages : en Pages : 282
Book Description
Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
Author: John S. Oakland Publisher: Routledge ISBN: 0750652713 Category : Business & Economics Languages : en Pages : 282
Book Description
Total Organizational Excellence derives some of its material from TQM, but extends and reorganises those principles around a new framework in which people and culture, business process re-engineering and benchmarking predominate.
Author: Lawrence L. Marazza Publisher: Corwin Press ISBN: 1483362779 Category : Education Languages : en Pages : 193
Book Description
The essential strategies presented in this resource explore the necessity for building strong relationships among and between administrators, teachers, parents, and the community.
Author: Michael E. Gallery Publisher: Quality Press ISBN: 0873894936 Category : Business & Economics Languages : en Pages : 86
Book Description
The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organization. More importantly, this book will help you in designing systemic solutions to the systemic problems you have identified with easy-to-use samples and questions that draw out key areas where the organization needs to improve. Most organizations are not lacking in information; what is most often lacking is a framework that leaders can use to organize and make sense of the information they have. The authors provide such a framework through OPS. They will also help readers engage in “backwards thinking” to identify—and fix—real-world problems with practical solutions. This book is not an “answer book” in the sense that we present a series of common problems and the accompanying answers. To be sure, many such books exist—such as 101 Ideas for (fill in the blank). Most of these answers are based on someone’s recollection of what they did to solve a problem. The results of the solution, measureable gains, are seldom if ever reported. This book provides a system for discovering your own problems, developing solutions, evaluating success, and gathering information that will help to improve solutions should they fail on the first attempt. It is based upon more than 30 years of research within the discipline of human performance improvement.
Author: Eugene C. Nelson Publisher: John Wiley & Sons ISBN: 9780470901359 Category : Medical Languages : en Pages : 384
Book Description
Value by Design is a practical guide for real-world improvement in clinical microsystems. Clinical microsystem theory, as implemented by the Institute for Healthcare Improvement and health care organizations nationally and internationally, is the foundation of high-performing front line health care teams who achieve exceptional quality and value. These authors combine theory and principles to create a strategic framework and field-tested tools to assess and improve systems of care. Their approach links patients, families, health care professionals and strategic organizational goals at all levels of the organization: micro, meso and macrosystem levels to achieve the ultimate quality and value a health care system is capable of offering.
Author: Kevin J. Duggan Publisher: McGraw Hill Professional ISBN: 0071768564 Category : Business & Economics Languages : en Pages : 304
Book Description
Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.
Author: Daniel Bloom Publisher: CRC Press ISBN: 1040081487 Category : Business & Economics Languages : en Pages : 219
Book Description
Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes
Author: Patrick J. McDonnell Publisher: Sunrise Publishing ISBN: 9780615189437 Category : Languages : en Pages : 0
Book Description
Excellence is a competitive advantage. Most books on achieving organizational excellence tell what to do. This book tells you how to do it. It provides a six-step program developed by the author in his 30-year career of directing and advising diverse organizations in effecting long term, substantive change. This book provides insights into leadership, communication, employee motivation, strategic planning, participative decision making, marketing, human resource management and staffing. The author's down-to-earth style, humor, anecdotes, questions, suggestions, summaries, lists and case studies make the principles accessible.
Author: Flevy Lasrado
Author: Flevy Lasrado
Author: John S Oakland
Author: John S. Oakland
Author: Lawrence L. Marazza
Author: Michael E. Gallery
Author: David L. Goetsch
Author: Eugene C. Nelson
Author: Kevin J. Duggan
Author: Daniel Bloom
Author: Patrick J. McDonnell