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Author: Mark Goulston Publisher: AMACOM ISBN: 081443648X Category : Self-Help Languages : en Pages : 272
Book Description
Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
Author: Mark Goulston Publisher: AMACOM ISBN: 081443648X Category : Self-Help Languages : en Pages : 272
Book Description
Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
Author: Sarah Dessen Publisher: Penguin UK ISBN: 0141929138 Category : Juvenile Fiction Languages : en Pages : 385
Book Description
I'm Annabel. I'm the girl who has it all. Model looks, intelligence, a great social life. I'm one of the lucky ones. Aren't I? My 'best friend' Sophie is spreading rumours about me. My family is slowly falling apart. It's turning into a long, lonely summer, full of secrets and silence. But I've met this guy who won't let me hide away. He's one of those intense types, obsessed with music and totally unafraid of confrontation. He's determined to make me listen. Will I ever find the courage to tell him what really happened the night Sophie and I stopped being friends? Captivating, emotionally turbulent, unputdownable teenage fiction – the natural step up for older Cathy Cassidy fans.
Author: Mark Goulston Publisher: AMACOM ISBN: 0814439594 Category : Business & Economics Languages : en Pages : 272
Book Description
“[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA Because some people are beyond difficult... Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do • How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.
Author: Sarah Dessen Publisher: Penguin ISBN: 0142425818 Category : Young Adult Fiction Languages : en Pages : 465
Book Description
From the award-winning and New York Times bestselling author of Once and for All In her eleventh novel, Sarah Dessen returns to the beach town of Colby, setting of some of her best-loved books. Emaline is a Colby native, and so summer at the beach for her means hard work and a new population of beach goers. During this, her last summer before college, Emaline meets Theo while working for her family’s rental business. He’s a city boy who’s come to Colby as the assistant to a high-strung documentary filmmaker who’s in town to profile a reclusive local artist. Emaline knows he’s not her type, but she can’t help feeling drawn to him. And as their relationship develops, Emaline finds herself questioning her own goals, values, and choices in this classic Dessen romance. Sarah Dessen is the winner of the Margaret A. Edwards Award for her contributions to YA literature, as well as the Romantic Times Career Achievement Award. Books by Sarah Dessen: That Summer Someone Like You Keeping the Moon Dreamland This Lullaby The Truth About Forever Just Listen Lock and Key Along for the Ride What Happened to Goodbye The Moon and More Saint Anything Once and for All
Author: Gabi Snyder Publisher: Simon and Schuster ISBN: 1534461906 Category : Juvenile Fiction Languages : en Pages : 38
Book Description
“A memorable experience.”—Kirkus Reviews (starred review) In the tradition of Tomie dePaola’s Quiet and Scott Magoon’s Breathe comes this lyrical, meditative picture book about listening and mindfulness. BEEP! WOOF! VROOM! Isn’t the world a noisy place? But what if you stop, close your eyes, and LISTEN? Can you hear each sound? Can you listen past the noise and hear the quiet, too? Beautifully illustrated and poignant, this lovely picture book follows a girl through her school day as she listens to sounds across the city: caws of crows, shouts across the playground, and finally, the quiet beating of her heart and whispered goodnights.
Author: Korrie Morrow Publisher: CreateSpace ISBN: 9781515219903 Category : Languages : en Pages : 96
Book Description
Just Listen is an inspirational book created to inspire people in their time of need. It will help strengthen you and ultimately lead and guide you to the real, try love that you need in your life.Korrie Morrow, aka "King", was born in the city of Chicago 28 years ago, and he is the father of one son, Korrie Morrow, Jr. Being a God-fearing man, Korrie enjoys writing poetry and inspiring people to be the best that they can be just as he has decided to do for himself. His mission is to help change the world by helping as many people as possible to see their worth!
Author: Ximena Vengoechea Publisher: Penguin ISBN: 0593087062 Category : Self-Help Languages : en Pages : 337
Book Description
“Full of revealing, instantly applicable ideas for leveraging your strengths and overcoming your weaknesses.” —Adam Grant, author of Think Again and Originals, and host of the TED podcast WorkLife For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper—to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core. Fortunately, listening can be improved—and Ximena Vengoechea can show you how. In Listen Like You Mean It, she offers an essential listening guide for our times, revealing tried-and-true strategies honed in her own research sessions and drawn from interviews with marriage counselors, podcast hosts, life coaches, journalists, filmmakers, and other listening experts. Through Vengoechea’s set of scripts, key questions, exercises, and illustrations, you’ll learn to: • Quickly build rapport with strangers • Ask the right questions to deepen a conversation • Pause at the right time to encourage vulnerability • Navigate a conversation that’s gone off the rails Now more than ever, we need to feel heard, connected, and understood in a world that keeps turning up the volume. Warm, funny, and immensely practical, this book shows you how.
Author: Karen Ehman Publisher: HarperChristian + ORM ISBN: 0310339685 Category : Religion Languages : en Pages : 257
Book Description
Our culture is self-obsessed – in our schedules, relationships, and especially online. (Can you say selfie?) But in this near-narcissism, people are less content than in decades past. Why? Because we forgot the joy that comes from putting others first. Doing so requires us to live alert, listening for “heart drops,” hints from those in our lives who need a helping hand or a generous dose of encouragement. Living alert lifts our own spirits, showing us that blessing others blesses us even more. Listen, Love, Repeat offers biblical teaching and suggests doable actions that are simple, heart-tugging, sentimental, even sneaky and hilarious. This message: • Presents scriptural examples of those who lived alert, including Jesus, who noticed those who least expected to be seen. • Explains the role of good works for followers of Christ. They aren’t our ticket to heaven but they are our marching orders on earth. • Gives creative ideas for showing love to friends and family, and suggests practical ways to reach out to the lonely, the marginalized, the outcast, and the odd duck. Additionally, it helps you comfort the grieving, showing what you can do when you don’t know what to say. • Provides inspiration for blessing the “necessary people” in your life, those often-overlooked souls who help you get life done every day, and teaches you how to hug a porcupine by genuinely loving the hard-to-love. As we scatter love, we create a safe space where we can openly share the gospel. We get to see lives changed right before our eyes. Most importantly, Listen, Love, Repeat will enable you to live a life that is full of kind deeds, not to selfishly shout, “Hey! Look at me!” but to humbly implore, “Will you look at Him?”
Author: Mark Goulston
Author: Mark Goulston
Author: Sarah Dessen
Author: Mark Goulston
Author: Winifred Morris
Author: Sarah Dessen
Author: Gabi Snyder
Author: Korrie Morrow
Author: Cathy Mott
Author: Ximena Vengoechea
Author: Karen Ehman