Author: Naomi Creutzfeldt
Publisher: Springer
ISBN: 3319788078
Category : Social Science
Languages : en
Pages : 192
Book Description
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Ombudsmen and ADR
Author: Naomi Creutzfeldt
Publisher: Springer
ISBN: 3319788078
Category : Social Science
Languages : en
Pages : 192
Book Description
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Publisher: Springer
ISBN: 3319788078
Category : Social Science
Languages : en
Pages : 192
Book Description
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Human Capital
Author: Carlotta C. Joyner
Publisher: DIANE Publishing
ISBN: 9780756717872
Category :
Languages : en
Pages : 56
Book Description
Publisher: DIANE Publishing
ISBN: 9780756717872
Category :
Languages : en
Pages : 56
Book Description
A Study on Alternative Dispute Resolution and Cross-border Complaints in Europe
Author:
Publisher: Nordic Council of Ministers
ISBN: 9789289308267
Category : Consumer complaints
Languages : en
Pages : 94
Book Description
4. THE NORDIC ADR SYSTEMS
Publisher: Nordic Council of Ministers
ISBN: 9789289308267
Category : Consumer complaints
Languages : en
Pages : 94
Book Description
4. THE NORDIC ADR SYSTEMS
Ombudsmen at the Crossroads
Author: Nick O'Brien
Publisher: Springer
ISBN: 1137584467
Category : Political Science
Languages : en
Pages : 119
Book Description
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
Publisher: Springer
ISBN: 1137584467
Category : Political Science
Languages : en
Pages : 119
Book Description
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
The Organizational Ombudsman
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Advising on Adr
Author: Margaret Doyle
Publisher:
ISBN: 9780953743919
Category : Complaints (Administrative procedure)
Languages : en
Pages : 242
Book Description
Publisher:
ISBN: 9780953743919
Category : Complaints (Administrative procedure)
Languages : en
Pages : 242
Book Description
A Practical Guide to Organizational Ombuds
Author: Charles L. Howard
Publisher:
ISBN: 9781639050536
Category : Abuse of administrative power
Languages : en
Pages : 0
Book Description
This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.
Publisher:
ISBN: 9781639050536
Category : Abuse of administrative power
Languages : en
Pages : 0
Book Description
This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.
Alternative Dispute Resolution in European Administrative Law
Author: Dacian C. Dragos
Publisher: Springer
ISBN: 3642349463
Category : Law
Languages : en
Pages : 605
Book Description
This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches from the fields of law, public administration, public policy and political science to assess the importance of different instruments for alternative dispute resolution, with an emphasis on administrative appeals.
Publisher: Springer
ISBN: 3642349463
Category : Law
Languages : en
Pages : 605
Book Description
This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches from the fields of law, public administration, public policy and political science to assess the importance of different instruments for alternative dispute resolution, with an emphasis on administrative appeals.
The New Netherlands Financial Services Complaints Tribunal (KiFiD)
Author: M. L. Hendrikse
Publisher: Uitgeverij Paris
ISBN: 9077320482
Category : Arbitration and award
Languages : en
Pages : 179
Book Description
Publisher: Uitgeverij Paris
ISBN: 9077320482
Category : Arbitration and award
Languages : en
Pages : 179
Book Description
Research Handbook on the Ombudsman
Author: Marc Hertogh
Publisher: Edward Elgar Publishing
ISBN: 1786431254
Category : Law
Languages : en
Pages : 576
Book Description
The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
Publisher: Edward Elgar Publishing
ISBN: 1786431254
Category : Law
Languages : en
Pages : 576
Book Description
The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.