Public–Private Innovation Networks in Services PDF Download

Author: Faïz Gallouj
Publisher: Edward Elgar Publishing
ISBN: 1781002665
Category : Business & Economics
Languages : en
Pages : 519

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Book Description
ÔFor too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirical analysis. The studies here show that public service organizations and their leaders can be innovative in their own right. The contributions made here provide insights that will productively inform future research and practice.Õ Ð Ian Miles, University of Manchester, UK This book is devoted to the study of publicÐprivate innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organizations, their objective being the development of new and improved services which encompass both technological and non-technological innovations. The book presents in-depth empirical research from different service sectors across Europe in order to explore the nature of these publicÐprivate collaborations. It elucidates the processes of formation, entrepreneurship and management, the types of innovations ServPPINs generate, and the nature of the public policies required to support them. This multidisciplinary book will appeal to academics and students in economics, management, and the sociology of services and innovation. Managers in the public and private service sector and public authorities will also find much to interest them.

Author: Marja Toivonen
Publisher: Springer
ISBN: 4431549226
Category : Business & Economics
Languages : en
Pages : 281

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Book Description
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

Author: Faïz Gallouj
Publisher: Edward Elgar Publishing
ISBN: 1802202595
Category : Business & Economics
Languages : en
Pages : 755

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Book Description
The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. This title contains one or more Open Access chapters.

Author: Linda A. Macaulay
Publisher: Springer Science & Business Media
ISBN: 1461419727
Category : Business & Economics
Languages : en
Pages : 220

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Book Description
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.

Author: Carmen Ruiz Viñals
Publisher: Routledge
ISBN: 1136181806
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
'Social innovation’ can be simply defined as the new ideas and initiatives that make it possible to meet our society’s challenges in areas such as the environment, education, employment, culture, health and economic development. It is currently becoming increasingly important as a central concept for social theories and politics. This edited volume brings together interdisciplinary contributions which examine the complex interrelation between innovation and social problems, a link which has been surprisingly underexplored in academia and practice thus far. Social Innovation: New Forms of Organisation in Knowledge–Based Societies examines the mutual interdependence of innovation processes and social affairs. This interdependent relationship is characterised by a high degree of complexity which stems on the one hand from the true uncertain character of innovation and on the other hand from the different time scales in both domains. The alliance between innovation and social policy is highly relevant to the challenges which we are facing in the 21st century, such as resource scarcity, ageing societies and climate change. All of these issues demand substantial, continuous and sustainable structural change to maintain international competitiveness. Social change can only be understood by improving our knowledge about the impact of innovation processes in their co-evolutionary alliance with social evolution. The purpose of this book is to increase awareness of social participation among civil society organisations, SMEs, governments and research institutions, in order to promote economic, political and social changes that enhance collective welfare. This volume offers a key starting point for those looking to further explore this important realm of social research.

Author: Faïz Gallouj
Publisher: Edward Elgar Publishing
ISBN: 1803925205
Category : Business & Economics
Languages : en
Pages : 199

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Book Description
This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new measures. The authors address pertinent questions such as: What is innovation in services and how is it conceptualized? How is it measured? How is it organized and managed within both service and non-service firms?

Author: Faïz Gallouj
Publisher: Edward Elgar Publishing
ISBN: 1786433451
Category : Business & Economics
Languages : en
Pages : 200

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Book Description
This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

Author: Rolf Rønning
Publisher: Springer Nature
ISBN: 3031152034
Category : Business & Economics
Languages : en
Pages : 377

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Book Description
Public innovation is distinctive from private sector innovation by being set in a political system rather than a market. The roles of citizens and elected politicians as well as public servants and other stakeholders are frequently relevant. Public organizations can be creators, funders, orchestrators or sense-makers of innovations, which are carried out with the aim of benefitting society. This book provides a comprehensive insight into the theory and practice of public innovation using a wide range of research evidence about the processes, drivers and barriers, stakeholders and outcomes of innovation. Using the lens of public value, the book offers a stimulating discussion of how public innovation is valued and contested in current societies. Valuing Public Innovation aims to help develop a deeper understanding of innovation and how to use that knowledge in practical ways. This is essential reading for academics and students in the fields of innovation, organisation studies, public administration and public policy, as well as for policymakers and practitioners.

Author: Rolf Rønning
Publisher: Routledge
ISBN: 113462848X
Category : Business & Economics
Languages : en
Pages : 266

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Book Description
Innovation is seen as an interactive process that involves many actors within and across organizational boundaries. In public sector services, innovation is a frequent, often holistic, and multi-layered process that involves many actors and many services at the same time. However, most of the existing literature on innovation in public sector services is based on the economics of innovation, which is heavily influenced by investigations of the private sector. Innovation in the Public Sector develops a more context-sensitive and rich approach in order to explore the different logics of innovation that prevail here. Rather than presenting a general theory of innovation, the book specifies how innovation and value creation are interconnected with social and institutional elements. Analytical constructs, including dynamic capability, absorptive capacity, and practice-based approaches, are reviewed and anchored in the organizational context of public sector services. Such a perspective on innovation can help us develop new understandings of the process and history of innovation, contributing to processual organizational analysis in a broader sense, and further developing present theories of organizational change.

Author: Hans-Werner Franz
Publisher: Springer Science & Business Media
ISBN: 3642328792
Category : Business & Economics
Languages : en
Pages : 386

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Book Description
In recent years, social innovation has experienced a steep career. Numerous national governments and large organisations like the OECD, the European Commission and UNESCO have adopted the term. Social innovation basically means that people adopt new social practices in order to meet social needs in a different or more effective way. Prominent examples of the past are the Red Cross and the social welfare state or, at present, the internet 2.0 transforming our communication and cooperation schemes, requiring new management concepts, even empowering social revolutions. The traditional concept of innovation as successful new technological products needs fundamental rethinking in a society marked by knowledge and services, leading to a new and enriched paradigm of innovation. There is multiple evidence that social innovation will become of growing importance not only concerning social integration, equal opportunities and dealing with the greenhouse effects but also with regard to preserving and expanding the innovative capacity of companies and societies. While political authorities stress the social facets of social innovation, this book also encompasses its societal and systemic dimensions, collecting the scientific expertise of renowned experts and scholars from all over the world. Based on the contributions of the first world-wide science convention on social innovation from September 2011 in Vienna, the book provides an overview of scientific approaches to this still relatively new field. Forewords by Agnès HUBERT (Member of the Bureau of European Policy Advisers (BEPA) of the European Commission) and Antonella Noya (Senior Policy Analyst at OECD, manager of the OECD LEED Forum on Social Innovations)