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Author: Beatrice Quarshie Smith Publisher: Lexington Books ISBN: 0739137840 Category : Business & Economics Languages : en Pages : 231
Book Description
Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smith explores the conditions that underlie the outsourcing of US data-processing work in Ghana. Here Beatrice Quarshie Smith describes the convergence and interplay of at least four different socio-economic forces: (1) the digital and satellite technology enabling virtual environments for global outsourced data-processing; (2) the historical development of Ghana as a politically-stable Anglophone society with a relatively strong tradition of public education; (3) the neoliberal economic restructuring policies advanced by the World Bank and the International Monetary Fund; and (4) the ready availability of women seeking to enter the formal wage economy either to seek independence from their roles within traditional families, or in order to support their families. The author's comparative study of two distinctly different workplaces reveals significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work. Through extensive interviews, the book sheds light on the educational backgrounds, day-to-day struggles, fears, and aspirations of the workers. Quarshie Smith develops this multi-faceted analysis with keen insights into the representational limitations and ethical responsibilities of the researcher. This pioneering study about outsourced data-processing work in West Africa opens up a new area for research and offers a fresh perspective from which to consider outsourcing in other regions of the globe.
Author: Beatrice Quarshie Smith Publisher: Lexington Books ISBN: 0739137840 Category : Business & Economics Languages : en Pages : 231
Book Description
Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smith explores the conditions that underlie the outsourcing of US data-processing work in Ghana. Here Beatrice Quarshie Smith describes the convergence and interplay of at least four different socio-economic forces: (1) the digital and satellite technology enabling virtual environments for global outsourced data-processing; (2) the historical development of Ghana as a politically-stable Anglophone society with a relatively strong tradition of public education; (3) the neoliberal economic restructuring policies advanced by the World Bank and the International Monetary Fund; and (4) the ready availability of women seeking to enter the formal wage economy either to seek independence from their roles within traditional families, or in order to support their families. The author's comparative study of two distinctly different workplaces reveals significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work. Through extensive interviews, the book sheds light on the educational backgrounds, day-to-day struggles, fears, and aspirations of the workers. Quarshie Smith develops this multi-faceted analysis with keen insights into the representational limitations and ethical responsibilities of the researcher. This pioneering study about outsourced data-processing work in West Africa opens up a new area for research and offers a fresh perspective from which to consider outsourcing in other regions of the globe.
Author: Mary Ellen Belfiore Publisher: Routledge ISBN: 1135622744 Category : Business & Economics Languages : en Pages : 321
Book Description
This text explores changing understanding of literacy and its place in contemporary workplace settings. It highlights questions and dilemmas to consider when planning and teaching workplace education and challenges traditional thinking about workplace literacy as functional skills.
Author: Dona J. Young Publisher: ISBN: 9789813151192 Category : Business writing Languages : en Pages : 398
Book Description
Business English: Writing for the Global Workplace takes the approach that local language has value in informal environments with Business English being the best choice in formal environments. With this text, students will use their local language (or dialect) to become more proficient with Business English. The text achieves this by comparing and contrasting the two language systems, "building a wall" between Business English and local language. Because technology has made the world smaller, the ability to speak and write Business English has never been more important. Just about every job in the marketplace now includes writing e-mail and speaking to people from diverse cultures. This book provides the tools needed for the global workplace. A student who has mastered the principles presented here will have a solid foundation in speaking and writing Business English to people from around the world.
Author: Jo Allen Publisher: Addison-Wesley Longman ISBN: Category : Business & Economics Languages : en Pages : 646
Book Description
Writing at work is made easier with this all-inclusive guide. Offering a practical approach to writing in print and electronic formats, these pages explore organizational images and cultures, a writing strategy; researching; revising; incorporating graphics; letters and memos; design; employment communication; reports, proposals and instructions; and oral communication.
Author: Anne Beaufort Publisher: Teachers College Press ISBN: 9780807739006 Category : Language Arts & Disciplines Languages : en Pages : 262
Book Description
How can we prepare the work-force of tomorrow for the increasing writing demands of the Information Age? Anne Beaufort provides a multidimensional response to this critical question. Offering a vital view of the developmental process entailed in attaining writing fluency in school and beyond, and the conditions that contribute to acquiring such expertise, Beaufort illuminates what it takes to foster the versatility writers must possess in the workplace of the twenty-first century.
Author: Rachel Spilka Publisher: SIU Press ISBN: 9780809321858 Category : Language Arts & Disciplines Languages : en Pages : 348
Book Description
An anthology containing 19 previously unpublished contributions, some reporting on workplace writing studies completed since the mid-1980s, and others introducing new arguments about research to date and future research directions. Annotation copyright by Book News, Inc., Portland, OR
Author: Kyle Lundby Publisher: John Wiley & Sons ISBN: 047062650X Category : Business & Economics Languages : en Pages : 1
Book Description
Today’s global organizations operate at an extraordinary level of complexity. They not only contend with diverse languages, cultures, and political/legal situations, they must also deal with differences based on national boundaries, organizational size, product and services mix, functional specialization, and customer sets. Going Global offers human resource professionals and I/O psychologists a comprehensive resource for meeting the challenges of the global work environment. Edited by Kyle Lundby, along with Jeff Jolton and a team of leading-edge practitioners, this comprehensive volume uses the employee lifecycle as an underlying framework and is organized into three sections: Practical considerations for HR and OD practitioners in a global environment; Attracting and selecting global talent; and Maximizing performance in the global workplace. Within each section, authors explore key cornerstones of I/O practice (e.g., selection, leadership development) applied to the global workplace. Going Global outlines the best practices in the field and is filled with down-to-earth advice from those who have worked in the field. The book not only provides insightful analysis of such broad topics as what it means to be global and HR’s strategic role in global organizations, it examines the undercurrent of culture and its pervasive influence on organizations and the people that comprise them. Going Global also contains valuable information on global employee attraction, selection, and retention strategies, as well as current thinking about intercultural competence training, work-family balance, and the expatriate experience. Going Global doesn’t offer a one-size-fits-all approach but rather includes many strategies and solutions that can apply to a wide variety of situations and organizations. Going Global offers firms a roadmap for creating a winning program for international success.
Author: Carlos Tasso Eira de Aquino Publisher: Springer ISBN: 3319549936 Category : Business & Economics Languages : en Pages : 237
Book Description
This edited collection offers a nontraditional approach to diversity management, going beyond gender, race, and ethnicity. Examining ageism, disability, and spirituality, the book provides a discussion of different D&I applications and introduces a framework consisting of a diagnostic phase, gap analysis, and an action plan, which can be modified to attend to specific needs of organizations. Researchers and practitioners will learn a viable way to address diversity in global organizations.
Author: Gallup Publisher: Gallup Press ISBN: 9781595622082 Category : Business & Economics Languages : en Pages : 0
Book Description
Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.
Author: Beatrice Quarshie Smith
Author: Beatrice Quarshie Smith
Author: Mary Ellen Belfiore
Author: Dona Young
Author: Dona J. Young
Author: Jo Allen
Author: Anne Beaufort
Author: Rachel Spilka
Author: Kyle Lundby
Author: Carlos Tasso Eira de Aquino
Author: Gallup