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Author: Youakim Badr Publisher: Springer Nature ISBN: 3031279263 Category : Business & Economics Languages : en Pages : 138
Book Description
This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment. The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures.
Author: Youakim Badr Publisher: Springer Nature ISBN: 3031279263 Category : Business & Economics Languages : en Pages : 138
Book Description
This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment. The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures.
Author: Mark Skilton Publisher: Springer ISBN: 1137554126 Category : Business & Economics Languages : en Pages : 154
Book Description
The design of digital solutions has become a pressing concern for practitioners faced with a plethora of technology impacting their business. From cloud computing to social networks, mobile computing and big data, to the emerging of Internet of things, all of which are changing how enterprise products, services, rooms and buildings are connected to the wider ecosystem of networks and services. This book defines digital ecosystems with examples from real industry cases and explores how enterprise architecture is evolving to enable physical and virtual, social, and material object collaboration and experience. The key topics covered include: Concepts of digitization Types of technological ecosystems Architecting digital workspaces Principles of architecture design Examples architecting digital business models Examples of digital design patterns Methods of monetization Conclusions
Author: Jürgen Anke Publisher: Springer Nature ISBN: 3031437705 Category : Business & Economics Languages : en Pages : 104
Book Description
This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Author: Shaun West Publisher: Springer Nature ISBN: 303072090X Category : Business & Economics Languages : en Pages : 149
Book Description
This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Author: Baumann, Sabine Publisher: Edward Elgar Publishing ISBN: 1839107197 Category : Business & Economics Languages : en Pages : 784
Book Description
This timely Handbook on Digital Business Ecosystems provides a comprehensive overview of current research and industrial applications as well as suggestions for future developments. Multi-disciplinary in scope, the Handbook includes rigorously researched contributions from over 80 global expert authors from a variety of areas including administration and management, economics, computer science, industrial engineering, and media and communication.
Author: Sabine Baumann Publisher: Edward Elgar Publishing ISBN: 1035301008 Category : Business & Economics Languages : en Pages : 439
Book Description
This timely Handbook examines the rapidly expanding research area of digital platforms and business ecosystems in the context of manufacturing industries. Chapters analyze core topics such as business model transformation, ecosystem design, and governance, offering an up-to-date overview of crucial research.
Author: Christine Leitner Publisher: Springer Nature ISBN: 3030808408 Category : Technology & Engineering Languages : en Pages : 529
Book Description
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Author: Jürg Meierhofer Publisher: Springer Nature ISBN: 3031366980 Category : Business & Economics Languages : en Pages : 230
Book Description
This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
Author: Lucia Knapcikova Publisher: Springer Nature ISBN: 3030401766 Category : Technology & Engineering Languages : en Pages : 347
Book Description
This book provides a comprehensive and effective exchange of information on current developments in the management of manufacturing systems and Industry 4.0. The book aims to establish channels of communication and disseminate knowledge among professionals working in manufacturing and related institutions. In the book, researchers, academicians and practitioners in relevant fields share their knowledge from the sectors of management of manufacturing systems. The chapters were selected from several conferences in the field, with the topics including management of manufacturing systems with support for Industry 4.0, logistics and intelligent manufacturing systems and applications, cooperation management, and its effective applications. The book also includes case studies in logistics, RFID applications, and economic impacts in logistics, ICT support for industry 4.0, industrial and smart logistics, intelligent manufacturing systems and applications
Author: Jefferson Wang Publisher: Kogan Page Publishers ISBN: 1789665574 Category : Business & Economics Languages : en Pages : 201
Book Description
The Future Home in the 5G Era looks at new hyper-connected home environments in which devices and apps will work together seamlessly to respond to and anticipate customers' needs, all with maximum security and privacy. Enabled by 5G, AI, and other new technologies such as eSim and edge computing, the Future Home's powerful service ecosystems will be a quantum leap from today's fragmented smart home technology, effectively extending the boundaries of the home even beyond the traditional bounds of the physical, to ultimately make consumers feel 'at home' anywhere. This will create tremendous opportunities for businesses including communication service providers (CSPs), device manufacturers and app developers, as well as those providing services in diverse sectors such as entertainment, health and social care, education, retail, and more. The Future Home in the 5G Era combines original research from Accenture with practical insights and examples, showing how intelligently orchestrated Future Homes can yield economic success for businesses. Written by leaders of strategy and technology consultancy at Accenture, the authors have vast industry experience leading major units of Fortune 500 companies and start-ups. This book looks at how businesses, especially CSPs, can overcome the challenges and capture the multi-billion-dollar Future Home market by putting strategic emphasis on excellent customer experiences, developing new business models, and turning their organizations into competitively agile platform-based innovators. For business leaders in any sector relevant to the Future Home, this book is an indispensable and value-creating guide.
Author: Youakim Badr
Author: Youakim Badr
Author: Mark Skilton
Author: Jürgen Anke
Author: Shaun West
Author: Baumann, Sabine
Author: Sabine Baumann
Author: Christine Leitner
Author: Jürg Meierhofer
Author: Lucia Knapcikova
Author: Jefferson Wang