The Theory of Culture-Specific Total Quality Management PDF Download

Author: Carlos Noronha
Publisher: Springer
ISBN: 0230512356
Category : Business & Economics
Languages : en
Pages : 164

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Book Description
This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Author: Barrie G. Dale
Publisher: John Wiley & Sons
ISBN: 1118762177
Category : Business & Economics
Languages : en
Pages : 642

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Book Description
Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have been made to bring the book completely up to date Provides a popular resource for students, academics, and business practitioners alike

Author: Yomi Babatunde
Publisher: Springer
ISBN: 9812873627
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
This book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.

Author: Abraham Allotey
Publisher: GRIN Verlag
ISBN: 3640140613
Category :
Languages : en
Pages : 66

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Book Description
Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, 112 entries in the bibliography, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn't it work in the USA, Europe or Africa? This is a very popular statement amongst many multinational companies when they want to implement quality strategies in different countries. They usually ignore the importance of culture and its impact on transplanting quality strategies that has been successful in one cultural set up. This is one of the main reasons why TQM has not worked in many countries. The compatibility of TQM with different cultures should always be reviewed since work ethics for instance in Ghana is different from that in Japan. Culture reflects the way of life, values, and beliefs of a society and as such very difficult to change but rather can be slightly modified through education and training to adapt to certain quality management strategies. This claim of the impact of national culture, on the successful TQM implementation across national boundaries forms the basis of this management report. In this report therefore, literature on both TQM and culture will be critically discussed in the first two chapters. The third chapter will critically analyze the literature on the impact of culture in the successful implementation of TQM across different countries. Chapter four will analyze the managerial implications and finally a conclusion and recommendation will be drawn. ...]

Author: Madeleine Bausch
Publisher: Springer Nature
ISBN: 365838056X
Category : Business & Economics
Languages : en
Pages : 411

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Book Description
Multinational companies transfer managerial practices such as quality management globally. Studies from different perspectives have examined cultural, institutional, and organizational challenges in practice transfer, however, little is known about the micro-processes of intercultural transfer, especially in complex cultural settings as Brazil. Integrating the recontextualization perspective and Scandinavian institutionalist transfer-as-translation approach, this book explores micro-processes of transfer from German MNC to Brazilian subsidiaries from a multiple cultures perspective. Findings show the complementary nature of micro-processes of translation and recontextualization, embedding them into a process model of four stages: Preparation, translation, recontextualization, and institutionalization. Intercultural transfer can be considered an iterative and multi-level process in which practices diffuse from individuals, to teams, to the organization. The book contributes to international management by cross-fertilizing the two approaches, by highlighting cultural and institutional particularities of the Brazilian context using a culturally sensitive methodology, and by showing the transformative power of managerial practices on organizations and ecosystems.

Author: Flevy Lasrado
Publisher: Springer
ISBN: 3319700758
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Author: Anne-Wil Harzing
Publisher: SAGE
ISBN: 1473908647
Category : Business & Economics
Languages : en
Pages : 569

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Book Description
"I enthusiastically endorse the fourth edition of IHRM. The editors are to be congratulated for recruiting the top-rated authors in this field to contribute to this volume. The chapters are up to date, insightful, and sometimes even provocative. Students, including post-grads and advanced undergraduates, as well as savvy practitioners, will benefit from reading this volume." Neal M. Ashkanasy, Professor of Management, The University of Queensland Anne-Wil Harzing and Ashly Pinnington’s bestselling textbook has guided thousands of students through their International Human Resource Management studies. The fourth edition retains the critical edge, academic rigour and breadth of coverage which have established this book as the most authoritative text on the market. The new edition by our international team of experts provides an even more stimulating journey through the core curriculum, contemporary debates and emerging issues in IHRM. New for the fourth edition: Reduced number of chapters to allow for greater depth and an improved structure ensuring fundamental topics underpin your knowledge Expanded coverage of Equality and Diversity, Corporate Social Responsibility and Sustainability and Cross-Cultural Management in line with developments in the field New Stop and Reflect feature provides an opportunity to test your understanding at regular intervals This text comes with access to a companion website containing web links, SAGE journal articles and more.

Author: Marshall Sashkin
Publisher: Berrett-Koehler Publishers
ISBN: 9781881052234
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.

Author: G. Kanji
Publisher: Springer Science & Business Media
ISBN: 9780412643804
Category : Business & Economics
Languages : en
Pages : 634

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Book Description
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

Author: Malcolm Warner
Publisher: Routledge
ISBN: 1135757003
Category : Political Science
Languages : en
Pages : 229

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Book Description
The papers that comprise this study examine the ongoing state of management reforms in the People's Republic of China. The contributors explain how and why these reforms came about and where they are heading.