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Virtual Reference Best Practices

Virtual Reference Best Practices PDF Author: M. Kathleen Kern
Publisher: ALA Editions
ISBN:
Category : Computers
Languages : en
Pages : 164

Book Description
Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium.

Virtual Reference Best Practices

Virtual Reference Best Practices PDF Author: M. Kathleen Kern
Publisher: ALA Editions
ISBN:
Category : Computers
Languages : en
Pages : 164

Book Description
Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium.

The Virtual Reference Experience

The Virtual Reference Experience PDF Author: R. David Lankes
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 324

Book Description
Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.

Implementing Virtual Reference Services

Implementing Virtual Reference Services PDF Author: Beth Thomsett-Scott
Publisher: American Library Association
ISBN: 1555708994
Category : Language Arts & Disciplines
Languages : en
Pages : 171

Book Description
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...

Virtual Reference Training

Virtual Reference Training PDF Author: Buff Hirko
Publisher: American Library Association
ISBN: 9780838908761
Category : Education
Languages : en
Pages : 174

Book Description
Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.

Best Practices of Academic Library Information Technology Directors

Best Practices of Academic Library Information Technology Directors PDF Author: Primary Research Group
Publisher: Primary Research Group Inc
ISBN: 157440072X
Category : Language Arts & Disciplines
Languages : en
Pages : 80

Book Description
This study is based on interviews with IT directors and assistant directors of leading college and university libraries and consortiums, including The Research Libraries Group, Vanderbilt University, the University of Texas, Lewis & Clark College, Salt Lake Community College, the University of Washington, the California Institute of Technology, Hutchinson Community College and Australia?s Monash University, Among the many topics covered are: investment in and maintenance of workstations, implementation of wireless access, policies towards laptops in the library, digitizing special collections, establishing digital depositories, preserving scholarly access to potentially temporal digital media, use of Ebooks, services for distance learning students, use of url resolvers, web site development and management, use of virtual reference, investment in library software, IT staff size and staff skill composition, range of IT staff responsibilities, use of outsourcing, relations between Library and general University IT staff, uses of PHP programming, catalog integration with the web, catalog enhancement software and services, web site search engine policies, use of automated electronic collection management software, technology education and training, development of technology centers and information literacy, library printing technology and cost reimbursement, and other issues of concern to library Information Technology Staff Directors.

Books Are for Use: Best Practices in the Academic Library

Books Are for Use: Best Practices in the Academic Library PDF Author: Ramakant Amar Navghare
Publisher: Ashok Yakkaldevi
ISBN: 1329525361
Category : Art
Languages : en
Pages : 106

Book Description
The academic library plays a crucial role in the higher education system. It is the heart of the institution and serves as the primary source of information and knowledge for students, faculty, and staff. The library is a place where people come together to learn, research, and grow. It provides access to a wide range of resources, including books, journals, databases, and other materials, as well as a variety of services, such as research assistance, instruction, and technology support. The academic library's primary mission is to support the teaching, learning, and research needs of the institution. It does this by providing access to a wide range of information resources and services, such as books, journals, databases, and other materials, as well as research assistance, instruction, and technology support. The library also plays a key role in developing and delivering information literacy instruction, which helps students to become proficient in finding, evaluating, and using information effectively.

Emerging Technologies for Librarians

Emerging Technologies for Librarians PDF Author: Sharon Q Yang
Publisher: Chandos Publishing
ISBN: 1780634692
Category : Language Arts & Disciplines
Languages : en
Pages : 300

Book Description
Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in libraries, defining the technologies in the context of their use in real situations. Each chapter includes an overview of the use of emerging technologies in a particular work area that is followed by a list of relevant applications. Chapters cover work areas such as advertising, distance learning, metadata. and digital libraries, and also focus on applications, including mobile computing and web conferencing, followed by a conclusion. This book serves as a guide for those interested in learning about, and implementing, the available technologies that enhance library services, and also lists and discusses the types of emerging technologies that are available for a specific area of work. Discusses and reviews practical applications of emerging technologies for librarians Explores what emerging technologies are available in particular areas of library services Describes and evaluates applications Connects library work to innovations

Reimagining Reference in the 21st Century

Reimagining Reference in the 21st Century PDF Author: David A. Tyckoson
Publisher: Purdue University Press
ISBN: 1557536988
Category : LANGUAGE ARTS & DISCIPLINES
Languages : en
Pages : 401

Book Description
Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment.

Reaching Diverse Audiences with Virtual Reference and Instruction

Reaching Diverse Audiences with Virtual Reference and Instruction PDF Author: Meredith Powers
Publisher: Rowman & Littlefield
ISBN: 1538116901
Category : Language Arts & Disciplines
Languages : en
Pages : 96

Book Description
Reaching Diverse Audiences with Virtual Reference and Instruction features practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship. The guidebook aims to provide a range of options that can be adapted for your community’s needs.

Best Practices of Public Library Information Technology Directors

Best Practices of Public Library Information Technology Directors PDF Author:
Publisher: Primary Research Group Inc
ISBN: 1574400738
Category : Language Arts & Disciplines
Languages : en
Pages : 91

Book Description
Of major findings -- The Minneapolis Public Library -- Princeton Public Library -- Santa Monica Public Library -- Evansville Public Library -- Columbus Metropolitan Public Library -- The Boston Public Library -- Cedar Falls Public Library -- The Seattle Public Library -- The San Francisco Public Library -- The Denver Public Library -- Other reports from Primary Research Group, Inc.