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Foundations of Service Level Management

Foundations of Service Level Management PDF Author: Rick Sturm
Publisher: Sams Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 292

Book Description
This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.

Foundations of Service Level Management

Foundations of Service Level Management PDF Author: Rick Sturm
Publisher: Sams Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 292

Book Description
This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.

Financial Services Industry: Overall Trends in Management-Level Diversity & Diversity Initiatives, 1993-2004

Financial Services Industry: Overall Trends in Management-Level Diversity & Diversity Initiatives, 1993-2004 PDF Author:
Publisher: DIANE Publishing
ISBN: 9781422308554
Category :
Languages : en
Pages : 48

Book Description


Management Level Psychometric Assessments

Management Level Psychometric Assessments PDF Author: Mike Bryon
Publisher: Kogan Page Publishers
ISBN: 0749463244
Category : Business & Economics
Languages : en
Pages : 312

Book Description
With intense competition for top management jobs and increased pressure on organizations to select the best candidates, more and more firms are now using challenging psychometric tests as part of their recruitment and assessment procedures. Also used to identify management potential in existing staff, tests are increasingly used to select the weakest employees when job cuts beckon. Management Level Psychometric Assessments offers more types of assessment than any other management testing book. Ideal for managers applying for supervisory roles or jobs on the board, for promotions as well as new employment, it includes tests on quantitative reasoning, currency conversion, verbal reasoning, decision analysis, situational awareness and visual estimation. Along with detailed answers and explanations, it places particular emphasis on getting you test-ready, with advice on the presentation part of your assessment and crucial information on which tests you are most likely to face for your industry. Management Level Psychometric Assessments is an invaluable resource providing all the practice you need to pass those tests and succeed against the competition.

Management Level Psychometric and Assessment Tests

Management Level Psychometric and Assessment Tests PDF Author: Andrea Shavick
Publisher: How To Books
ISBN: 184803606X
Category : Business & Economics
Languages : en
Pages : 208

Book Description
Gone are the days when an impressive CV and a sparkling performance at interview were all you needed to land a great job. Now, for the vast majority of medium-large sized organisations worldwide, rigorous assessment of candidates is an integral part of the recruitment process, especially when it comes to filling those elusive top jobs. So whether you're after a junior management, senior management or even director level position, or simply want to familiarise yourself with the very latest selection and recruitment techniques, you need this book! It includes: 37 genuine management-level practice psychometric tests from SHL Group plc, the biggest test publisher in the world including 360 questions covering verbal reasoning, numerical reasoning and abstract reasoning; everything you need to know about personality questionnaires, plus loads of practice material, including the popular OPQ 32 personality questionnaire; a complete guide to what to expect, and how to survive an assessment centre visit, alongside genuine Brainstorm, Scenarios and Fastrack management tests; and detailed information about the management-level 'behavioural simulations' such as role-plays, group discussions, business analysis, in-tray exercises and presentations, commonly used to assess candidates at assessment centres.

Second-level Management

Second-level Management PDF Author: Fred Edward Fiedler
Publisher:
ISBN:
Category : Management
Languages : en
Pages : 68

Book Description


Risk Management at Board Level

Risk Management at Board Level PDF Author: Vinay Kalia
Publisher: Haupt Verlag
ISBN: 3258481245
Category : Business & Economics
Languages : en
Pages : 189

Book Description
Risk Management today has moved from being the topic of top level conferences and media discussions to being a permanent issue in the board and top management agenda. Several new directives and regulations in Switzerland, Germany and EU make it obligatory for the firms to have a risk management strategy and transparently disclose the risk management process to their stakeholders. Shareholders, insurance providers, banks, media, analysts, employees, suppliers and other stakeholders expect the board members to be pro-active in knowing the critical risks facing their organization and provide them with a reasonable assurance vis-à-vis the management of those risks. In this environment however, the lack of standards and training opportunities makes this task difficult for board members. This book with the help of real life examples, analysis of drivers, interpretation of the Swiss legal requirements, and information based on international benchmarks tries to reach out to the forward looking leaders of today's businesses. The authors have collectively brought their years of scientific and practical experience in risk management, Swiss law and board memberships together to provide the board members practical solutions in risk management. The desire is that this book will clear the fear regarding risk management from the minds of the company leadership and help them in making risk savvy decisions in quest to achieve their strategic objectives.

Next Level Supply Management Excellence

Next Level Supply Management Excellence PDF Author: Robert A. Rudzki
Publisher: J. Ross Publishing
ISBN: 1604270594
Category : Business & Economics
Languages : en
Pages : 449

Book Description
Presents roadmap to implementing next level supply management practices and strategies. This title outlines the critical success factors for leading your company to the next level in procurement practices and performance and provides a transformation model to improve bottom-line results.

OPERATIONAL MID-LEVEL MANAGEMENT FOR POLICE

OPERATIONAL MID-LEVEL MANAGEMENT FOR POLICE PDF Author: John L. Coleman
Publisher: Charles C Thomas Publisher
ISBN: 0398087121
Category : Political Science
Languages : en
Pages : 468

Book Description
The focal pattern of this fourth edition aims to provide not only a framework from which a majority of police management ideas and theories germinate but their environmental development as well. The text expertly delineates the practical application of middle management in its many forms. The author has expanded the content of this fourth edition to enhance its requirements as a must-read book for operational mid-level police management. The addition of the aspects of foundational leadership standards and standardization moves the book to the forefront of police management resources. The book is clearly written with a dynamic flow of leadership information that will expand the knowledge of its readers. The updated text is crafted with judicious knowledge and a point of focus for clarity of information and useful, practical application specifically to mid-level police managers. The content of the book is non-traditional in many respects but yet very familiar to contemporary innovative leadership teachings. The text has advanced beyond the traditional and ordinary to introduce some psychological and managerial theories not typically applied to secondary leaders. The contextual content of this text is aimed at operational behavior of mid-level secondary police leaders to attain desired performance of line workers through interactive and specifically focused management actions. An acute awareness of personal self is also addressed as a prime factor in a secondary leader’s ability to direct and control the behaviors of others. Readers of this book should perceive a growth in their overall leadership skills and a better awareness of how his or her own personality influences the work environment, as well as how the work atmosphere or environment affects the job performance of functional personnel.

Distinguishing Clinical from Upper Level Management in Social Work

Distinguishing Clinical from Upper Level Management in Social Work PDF Author: Marvin D. Feit
Publisher: Routledge
ISBN: 0789025388
Category : Medical
Languages : en
Pages : 133

Book Description
Written by two experienced authors within social work education, this practical workbook presents the interrelated nature of decision-making, and provides a model for understanding what is required in the transition from clinician, to clinical and upper level management.

High-level Information Fusion Management and Systems Design

High-level Information Fusion Management and Systems Design PDF Author: Erik Blasch
Publisher: Artech House
ISBN: 1608071510
Category : Computers
Languages : en
Pages : 388

Book Description
Scientists and engineers conducting research for military applicationsshare their findings on the semiautomation of the functionalities ofcognition, comprehension, and projection so that machines can replaceor enhance human awareness of a situation. A first volume surveysvarious options for practitioners, and this second volume identifiesoptions that have been chosen by the Technical Cooperation Programrepresentatives from different countries. It covers information fusionconcepts, distributed information fusion and management, human-systeminteraction, scenario-based design, and measures of effectiveness. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com).