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Author: Matthew Syed Publisher: Penguin ISBN: 069840887X Category : Business & Economics Languages : en Pages : 320
Book Description
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it wrong can have deadly consequences. Consider the shocking fact that preventable medical error is the third-biggest killer in the United States, causing more than 400,000 deaths every year. More people die from mistakes made by doctors and hospitals than from traffic accidents. And most of those mistakes are never made public, because of malpractice settlements with nondisclosure clauses. For a dramatically different approach to failure, look at aviation. Every passenger aircraft in the world is equipped with an almost indestructible black box. Whenever there’s any sort of mishap, major or minor, the box is opened, the data is analyzed, and experts figure out exactly what went wrong. Then the facts are published and procedures are changed, so that the same mistakes won’t happen again. By applying this method in recent decades, the industry has created an astonishingly good safety record. Few of us put lives at risk in our daily work as surgeons and pilots do, but we all have a strong interest in avoiding predictable and preventable errors. So why don’t we all embrace the aviation approach to failure rather than the health-care approach? As Matthew Syed shows in this eye-opening book, the answer is rooted in human psychology and organizational culture. Syed argues that the most important determinant of success in any field is an acknowledgment of failure and a willingness to engage with it. Yet most of us are stuck in a relationship with failure that impedes progress, halts innovation, and damages our careers and personal lives. We rarely acknowledge or learn from failure—even though we often claim the opposite. We think we have 20/20 hindsight, but our vision is usually fuzzy. Syed draws on a wide range of sources—from anthropology and psychology to history and complexity theory—to explore the subtle but predictable patterns of human error and our defensive responses to error. He also shares fascinating stories of individuals and organizations that have successfully embraced a black box approach to improvement, such as David Beckham, the Mercedes F1 team, and Dropbox.
Author: Matthew Syed Publisher: Penguin ISBN: 069840887X Category : Business & Economics Languages : en Pages : 320
Book Description
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it wrong can have deadly consequences. Consider the shocking fact that preventable medical error is the third-biggest killer in the United States, causing more than 400,000 deaths every year. More people die from mistakes made by doctors and hospitals than from traffic accidents. And most of those mistakes are never made public, because of malpractice settlements with nondisclosure clauses. For a dramatically different approach to failure, look at aviation. Every passenger aircraft in the world is equipped with an almost indestructible black box. Whenever there’s any sort of mishap, major or minor, the box is opened, the data is analyzed, and experts figure out exactly what went wrong. Then the facts are published and procedures are changed, so that the same mistakes won’t happen again. By applying this method in recent decades, the industry has created an astonishingly good safety record. Few of us put lives at risk in our daily work as surgeons and pilots do, but we all have a strong interest in avoiding predictable and preventable errors. So why don’t we all embrace the aviation approach to failure rather than the health-care approach? As Matthew Syed shows in this eye-opening book, the answer is rooted in human psychology and organizational culture. Syed argues that the most important determinant of success in any field is an acknowledgment of failure and a willingness to engage with it. Yet most of us are stuck in a relationship with failure that impedes progress, halts innovation, and damages our careers and personal lives. We rarely acknowledge or learn from failure—even though we often claim the opposite. We think we have 20/20 hindsight, but our vision is usually fuzzy. Syed draws on a wide range of sources—from anthropology and psychology to history and complexity theory—to explore the subtle but predictable patterns of human error and our defensive responses to error. He also shares fascinating stories of individuals and organizations that have successfully embraced a black box approach to improvement, such as David Beckham, the Mercedes F1 team, and Dropbox.
Author: Matthew Syed Publisher: John Murray ISBN: 1473613795 Category : Psychology Languages : en Pages : 352
Book Description
The Sunday Times No.1 Bestseller From the Bestselling Author of Bounce What links the Mercedes Formula One team with Google? What links Team Sky and the aviation industry? What connects James Dyson and David Beckham? They are all Black Box Thinkers. Black Box Thinking is a new approach to high performance, a means of finding an edge in a complex and fast-changing world. It is not just about sport, but has powerful implications for business and politics, as well as for parents and students. In other words, all of us. Drawing on a dizzying array of case studies and real-world examples, together with cutting-edge research on marginal gains, creativity and grit, Matthew Syed tells the inside story of how success really happens - and how we cannot grow unless we are prepared to learn from our mistakes.
Author: PenZen Summaries Publisher: by Mocktime Publication ISBN: Category : Study Aids Languages : en Pages : 14
Book Description
The summary of Black Box Thinking – The Surprising Truth About Success (And Why Some People Never Learn from Mistakes) presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The book "Black Box Thinking" from 2015 investigates the ways in which one of our most valuable assets is actually failure, despite the stigma and the pain that are typically associated with it. Black Box Thinking is a book that will put you on the path to success by providing you with actionable advice on how to cultivate a healthy and productive relationship to failure. Black Box Thinking summary includes the key points and important takeaways from the book Black Box Thinking by Matthew Syed. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].
Author: Patricia Pulliam Phillips Publisher: Association for Talent Development ISBN: 1950496643 Category : Business & Economics Languages : en Pages : 327
Book Description
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Author: Roger Lajoie Publisher: FriesenPress ISBN: 1525599542 Category : Self-Help Languages : en Pages : 178
Book Description
"We should always be looking for a Teammate to assist us in becoming better and I can’t think of three more appropriate people to get on your team than these three individuals. This book and their program helps you to use their rich and varied experiences to help you grow faster and stronger." - David E. Branch, Commissioner, Ontario Hockey League Take a moment to answer these three questions honestly. They could change your life: 1. Are you seriously looking at ways to make your life better? 2. Do you see the value of having experienced mentors in your corner to help you navigate through your life journey? 3. Do you feel stuck in a rut, or feel that you aren’t making the most of your life right now, and could use some help? If you said YES to all three, then you need to discover The Power of Teammates! You already know what to do in order to improve your life. You've read self-help books. You know that you need to work harder, work smarter, have a positive mindset, be creative, etc. etc. etc....Sure you do! Then why aren't you doing it? What's missing? The Power of Teammates is what's missing. Your TEAMMATES – that’s what Roger Lajoie, Chris De Piero and Jim Rooney are, along with our support team. We are here to help you find ways to get what you want to get out of life the most. We are here to help you get to where you want to go. This book contains practical lessons and exercises that can help you get to where you want to go in life faster with the power of having teammates in your corner to help. Our trio of coaches has more than 120 years of business experience combined in all areas of teaching, coaching, managing, broadcasting and mentoring. Follow the lessons in this book to help you improve the quality of your life as hundreds of their clients have over the years. Get to the next level in your life both professionally and personally with The Power of Teammates! "It was what it was and it is what it is, but it will become what you make it. Discover the Power of Teammates today!" - Roger Lajoie
Author: Patricia Pulliam Phillips Publisher: John Wiley & Sons ISBN: 1119322715 Category : Business & Economics Languages : en Pages : 462
Book Description
Written by two of the world's most well-known ROI (Return on Investment) gurus, this guide is indispensable for anyone involved in showing the value of money for projects and programs in governments, non-governmental organizations, nonprofits, and businesses. These range from human capital programs to marketing initiatives, technology implementations, systems integrations, quality and lean processes, public health initiatives, procurement procedures, public relations events, risk management policies, economic development programs, corporate social responsibility projects, public policy programs, branding activities, innovation programs, customer satisfaction projects, and everything in between. In a step-by-step process, the book shows how to measure the success of projects and programs, including measuring impact and ROI (Return on Investment). This book also shows how to forecast the value of the project in advance and how to collect data during and after project implementation. It addresses improvements throughout the process so that the project delivers optimum value. In addition to businesses, this book is appropriate for governments, NGOs, nonprofits, universities and healthcare organizations. As a reference for those who are seeking ways to assign value to what they have measured, the book will clarify and resolve much of the mystery surrounding the conversion of data to monetary values. Building on a tremendous amount of experience, application, practice, and research, the book will be based on the work of many individuals and organizations, particularly those who have been reaching the ultimate levels of accountability using the ROI Methodology. Developed in an easy-to-read format and fortified with examples, tips, and checklists, this will be an indispensable guide for those who seek to understand accountability issues.
Author: Matthew Syed
Author: Matthew Syed
Author: Matthew Syed![Summary of Black Box Thinking – [Review Keypoints and Take-aways] PDF](https://books.google.com/books/content/images/frontcover/ghmeEAAAQBAJ?fife=w80-h100)
Author: PenZen Summaries
Author: Patricia Pulliam Phillips
Author: Matthew Syed
Author: Matthew Syed
Author: Matthew Syed
Author: Roger Lajoie
Author: Patricia Pulliam Phillips
Author: Paul A. Wagner