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Author: Henrik Anderson Publisher: John Wiley & Sons ISBN: 047069985X Category : Business & Economics Languages : en Pages : 300
Book Description
Inside the Customer Universe reveals how an organization can become ahead of the game by focusing a its strategy on predicting customer needs rather than following them. This book provides a unique contribution to the field of customer management with a departure from current practice towards understanding customers as 'multi-individuals' and hence solving current confusions surrounding customer behaviour. Inside the Customer Universe's easy to implement tools, models and strategies provide the reader with the ability to create stable and sustainable customer understanding and, therefore, sustainable business growth. "CUBEical Thinking is a great concept for developing business and the concept of customer types is intriguing as it provides great insights into the drivers behind true customer loyalty." Niels Henrik Hansen, Director SAS Corporate Sales, Scandinavian Airlines, Denmark "CUBEical Thinking has given us the platform for developing an effective sales and key account management organization which has delivered significant top and bottom line results based on targeted up and cross sales." Henrik Hubner, Vice President Sales, Sanist?l "CUBEical Thinking has provided us with great customer insights on which we are benefiting in our daily operations and it has helped our organization focus activities and resources." Carsten Hetling, Nordic Marketing Manager, Zyxel Communications
Author: Henrik Anderson Publisher: John Wiley & Sons ISBN: 047069985X Category : Business & Economics Languages : en Pages : 300
Book Description
Inside the Customer Universe reveals how an organization can become ahead of the game by focusing a its strategy on predicting customer needs rather than following them. This book provides a unique contribution to the field of customer management with a departure from current practice towards understanding customers as 'multi-individuals' and hence solving current confusions surrounding customer behaviour. Inside the Customer Universe's easy to implement tools, models and strategies provide the reader with the ability to create stable and sustainable customer understanding and, therefore, sustainable business growth. "CUBEical Thinking is a great concept for developing business and the concept of customer types is intriguing as it provides great insights into the drivers behind true customer loyalty." Niels Henrik Hansen, Director SAS Corporate Sales, Scandinavian Airlines, Denmark "CUBEical Thinking has given us the platform for developing an effective sales and key account management organization which has delivered significant top and bottom line results based on targeted up and cross sales." Henrik Hubner, Vice President Sales, Sanist?l "CUBEical Thinking has provided us with great customer insights on which we are benefiting in our daily operations and it has helped our organization focus activities and resources." Carsten Hetling, Nordic Marketing Manager, Zyxel Communications
Author: Tracy Holczer Publisher: Penguin ISBN: 0147508479 Category : Juvenile Fiction Languages : en Pages : 290
Book Description
In the midst of the Vietnam War, a young girl struggles to embrace change in this tender family story for fans of Cynthia Lord and Wendy Maas Lucy is a practical, orderly person--just like her dad. He taught her to appreciate reason and good sense, instilling in her the same values he learned at medical school. But when he's sent to Vietnam to serve as an Army doctor, Lucy and her mother are forced to move to San Jose, California, to be near their relatives--the Rossis--people known for their superstitions and all around quirky ways. Lucy can't wait for life to go back to normal, so she's over the moon when she learns her father is coming home early. It doesn't even matter that he's coming back "different." That she can't ask too many questions or use the word "amputation." It just matters that he'll be home. But Lucy quickly realizes there's something very wrong when her mother sends her to spend the summer with the Rossis to give her father some space. Lucy's beside herself, but what's a twelve-year-old to do? It's a curious boy named Milo, a mysterious packet of photographs and an eye-opening mission that makes Lucy see there's more to life than schedules and plans, and helps to heal her broken family. The latest from critically-acclaimed author Tracy Holczer is a pitch-perfect middle grade tale of family and friendship that's sure to delight fans of One for the Murphys and Rules.
Author: Alex Frith Publisher: ISBN: 9780794523473 Category : Astronomy Languages : en Pages : 16
Book Description
"What's the Universe made of? Where did everything come from? Just what lies out in the far reaches of space? Lift the flaps to see some of the amazing discoveries astronomers have made in their quest to unlock the mysteries of the Universe"--Page [4] of cover.
Author: Stuart Kauffman Publisher: Oxford University Press ISBN: 019984030X Category : Science Languages : en Pages : 335
Book Description
A major scientific revolution has begun, a new paradigm that rivals Darwin's theory in importance. At its heart is the discovery of the order that lies deep within the most complex of systems, from the origin of life, to the workings of giant corporations, to the rise and fall of great civilizations. And more than anyone else, this revolution is the work of one man, Stuart Kauffman, a MacArthur Fellow and visionary pioneer of the new science of complexity. Now, in At Home in the Universe, Kauffman brilliantly weaves together the excitement of intellectual discovery and a fertile mix of insights to give the general reader a fascinating look at this new science--and at the forces for order that lie at the edge of chaos. We all know of instances of spontaneous order in nature--an oil droplet in water forms a sphere, snowflakes have a six-fold symmetry. What we are only now discovering, Kauffman says, is that the range of spontaneous order is enormously greater than we had supposed. Indeed, self-organization is a great undiscovered principle of nature. But how does this spontaneous order arise? Kauffman contends that complexity itself triggers self-organization, or what he calls "order for free," that if enough different molecules pass a certain threshold of complexity, they begin to self-organize into a new entity--a living cell. Kauffman uses the analogy of a thousand buttons on a rug--join two buttons randomly with thread, then another two, and so on. At first, you have isolated pairs; later, small clusters; but suddenly at around the 500th repetition, a remarkable transformation occurs--much like the phase transition when water abruptly turns to ice--and the buttons link up in one giant network. Likewise, life may have originated when the mix of different molecules in the primordial soup passed a certain level of complexity and self-organized into living entities (if so, then life is not a highly improbable chance event, but almost inevitable). Kauffman uses the basic insight of "order for free" to illuminate a staggering range of phenomena. We see how a single-celled embryo can grow to a highly complex organism with over two hundred different cell types. We learn how the science of complexity extends Darwin's theory of evolution by natural selection: that self-organization, selection, and chance are the engines of the biosphere. And we gain insights into biotechnology, the stunning magic of the new frontier of genetic engineering--generating trillions of novel molecules to find new drugs, vaccines, enzymes, biosensors, and more. Indeed, Kauffman shows that ecosystems, economic systems, and even cultural systems may all evolve according to similar general laws, that tissues and terra cotta evolve in similar ways. And finally, there is a profoundly spiritual element to Kauffman's thought. If, as he argues, life were bound to arise, not as an incalculably improbable accident, but as an expected fulfillment of the natural order, then we truly are at home in the universe. Kauffman's earlier volume, The Origins of Order, written for specialists, received lavish praise. Stephen Jay Gould called it "a landmark and a classic." And Nobel Laureate Philip Anderson wrote that "there are few people in this world who ever ask the right questions of science, and they are the ones who affect its future most profoundly. Stuart Kauffman is one of these." In At Home in the Universe, this visionary thinker takes you along as he explores new insights into the nature of life.
Author: J. Richard Gott Publisher: National Geographic Books ISBN: 1426206518 Category : Nature Languages : en Pages : 244
Book Description
Using space photographs and scaled maps, demonstrates the actual size of objects in the cosmos, from Buzz Aldrin's historic footprint on the Moon to the entire visible universe, with a gatefold of the Gott-Juric Map of the Universe.
Author: Charles Tsun-Chu Liu Publisher: Joseph Henry Press ISBN: 0309064880 Category : Science Languages : en Pages : 226
Book Description
A new window opens onto the cosmos... Almost every day we are challenged by new information from the outermost reaches of space. Using straightforward language, One Universe explores the physical principles that govern the workings of our own world so that we can appreciate how they operate in the cosmos around us. Bands of color in a sunlit crystal and the spectrum of starlight in giant telescopes, the arc of a hard-hit baseball and the orbit of the moon, traffic patterns on a freeway and the spiral arms in a galaxy full of stars--they're all tied together in grand and simple ways. We can understand the vast cosmos in which we live by exploring three basic concepts: motion, matter, and energy. With these as a starting point, One Universe shows how the physical principles that operate in our kitchens and backyards are actually down-to-Earth versions of cosmic processes. The book then takes us to the limits of our knowledge, asking the ultimate questions about the origins and existence of life as we know it and where the universe came from--and where it is going. Glorious photographs--many seen for the first time in these pages--and original illustrations expand and enrich our understanding. Evocative and clearly written, One Universe explains complex ideas in ways that every reader can grasp and enjoy. This book captures the grandeur of the heavens while making us feel at home in the cosmos. Above all, it helps us realize that galaxies, stars, planets, and we ourselves all belong to One Universe.
Author: Helene Courtois Publisher: MIT Press ISBN: 0262353393 Category : Science Languages : en Pages : 181
Book Description
How a team of researchers, led by the author, discovered our home galaxy's location in the universe. You are here: on Earth, which is part of the solar system, which is in the Milky Way galaxy, which itself is within the extragalactic supercluster Laniakea. And how can we pinpoint our location so precisely? For twenty years, astrophysicist Hélène Courtois surfed the cosmos with international teams of researchers, working to map our local universe. In this book, Courtois describes this quest and the discovery of our home supercluster. Courtois explains that Laniakea (which means “immense heaven” in Hawaiian) is the largest galaxy structure known to which we belong; it is huge, almost too large to comprehend—about five hundred million light-years in diameter. It contains about 100,000 large galaxies like our own, and a million smaller ones. Writing accessibly for nonspecialists, Courtois describes the visualization and analysis that allowed her team to map such large structures of the universe. She highlights the work of individual researchers, including portraits of several exceptional women astrophysicists—presenting another side of astronomy. Key ideas are highlighted in text insets; illustrations accompany the main text. The French edition of this book was named the Best Astronomy Book of 2017 by the astronomy magazine Ciel et espace. For this MIT Press English-language edition, Courtois has added descriptions of discoveries made after Laniakea: the cosmic velocity web and the Dipole and Cold Spot repellers. An engaging account of one of the most important discoveries in astrophysics in recent years, her story is a tribute to teamwork and international collaboration.
Author: Marshall Vian Summers Publisher: New Knowledge Library ISBN: 1884238408 Category : Science Languages : en Pages : 220
Book Description
The Reality and Spirituality of Life in the Universe Life in the Universe is part of a vast education and preparation for humanity called the "New Message." Over 9000 pages in length, the New Message is a Divine answer to the panoply of global problems facing humanity: destruction of our natural environment, depletion of Earth's energy and life-sustaining resources, escalating religious and political conflict and intervention by certain races in our region of space. This book, Life in the Universe, details the interactions of civilizations in our region of space, the challenge of facing a non-human universe and the spiritual dimensions of all intelligent life that has evolved since the beginning of time.
Author: Robert Cumbow Publisher: Scarecrow Press ISBN: 0585383022 Category : Performing Arts Languages : en Pages : 312
Book Description
An obscure independent filmmaker until Halloween (1978), John Carpenter has been applauded for his classic sense of compositions, yet reviled for his "B-film" sensibility. This second edition of the first book-length analysis finds in Carpenter's films a vision of a profound but unexpected order in the universe. The author analyzes Carpenter's early independent work, his made-for-television movies, his big Hollywood films (The Fog, Escape from New York, The Thing, Stephen King's Christine, Starman), his more recent independent work (Big Trouble in Little China, Prince of Darkness, They Live), and his contributions to films he did not direct. This edition fully updates the 1990 edition with attention to the films made since that date. With a chronology of Carpenter's career, a detailed filmography, photos, brief plot synopses, and a thorough index, this volume will be treasured by film scholars and fans alike.
Author: Brian Clegg Publisher: Icon Books Ltd ISBN: 1848313543 Category : Science Languages : en Pages : 288
Book Description
Built from the debris of exploding stars that floated through space for billions of years, home to a zoo of tiny aliens, and controlled by a brain with more possible connections than there are atoms in the universe, the human body is the most incredible thing in existence. In the sequel to his bestselling Inflight Science, Brian Clegg explores mitochondria, in-cell powerhouses which are thought to have once been separate creatures; how your eyes are quantum traps, consuming photons of light from the night sky that have travelled for millions of years; your many senses, which include the ability to detect warps in space and time, and why meeting an attractive person can turn you into a gibbering idiot. Read THE UNIVERSE INSIDE YOU and you'll never look at yourself the same way again.
Author: Henrik Anderson
Author: Henrik Anderson
Author: Tracy Holczer
Author: Alex Frith
Author: Stuart Kauffman
Author: J. Richard Gott
Author: Charles Tsun-Chu Liu
Author: Helene Courtois
Author: Marshall Vian Summers
Author: Robert Cumbow
Author: Brian Clegg