Author: Phillip K. Tompkins Publisher: Purdue University Press ISBN: 161249384X Category : Business & Economics Languages : en Pages : 290
Book Description
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.
Author: Phillip K. Tompkins Publisher: Purdue University Press ISBN: 1557537127 Category : Business & Economics Languages : en Pages : 276
Book Description
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.
Author: Milton Mayfield Publisher: Springer Nature ISBN: 3030577414 Category : Business & Economics Languages : en Pages : 271
Book Description
This book examines the major business communication theories, delving into their relationships and practical applications. Many business communication studies lack a strong theoretical grounding—a deficit that creates difficulties for researching business communication phenomena and building upon previous studies. The book addresses this issue by cataloging and briefly describing the major business communication theories, as well as giving a typology of these theories to better integrate them. This book provides value to business communication researchers (who can use it to build upon and develop their work), experts in practice (who can apply it to improve business communications), and academics (who can use it to enhance their instructional designs). It also offers insights into new developments on the business communication theory horizon.
Author: Craig Scott Publisher: John Wiley & Sons ISBN: 1118955609 Category : Social Science Languages : en Pages : 2714
Book Description
The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library Awarded 2017 Best Edited Book award by the Organizational Communication Division, National Communication Association
Author: Jeremy Fyke Publisher: Routledge ISBN: 1135038503 Category : Language Arts & Disciplines Languages : en Pages : 332
Book Description
Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.
Author: Wanda Curlee Publisher: CRC Press ISBN: 1466568798 Category : Business & Economics Languages : en Pages : 248
Book Description
Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively. Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication. The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time. Clarifying the nuances of complexity theory, the text will help you focus your strategic energies on the right things and arm you and your team with the skills, tools, and techniques needed to succeed in today’s program environment.
Author: Vincent R. Waldron Publisher: SAGE Publications ISBN: 145221512X Category : Language Arts & Disciplines Languages : en Pages : 272
Book Description
This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.
Author: Ivan Gray Publisher: Learning Matters ISBN: 0857255738 Category : Social Science Languages : en Pages : 235
Book Description
This book offers a comprehensive introduction to the areas of leadership, management and supervision for line managers, supervisors and senior practitioners Taking a problem-solving approach, the book explores different aspects of leadership and management including personal effectiveness, managing and leading supervision, managing training and development, managing resources and leading and developing a team. A precise review of each project area is linked to a set of audit tools that a manager can mobilise in order to review team and personal effectiveness and develop practice.
Author: Scott R. Steele Publisher: Springer Science & Business Media ISBN: 1461490227 Category : Medical Languages : en Pages : 625
Book Description
Complexities in Colorectal Surgery: Decision-Making and Management provides a unique, modern, practical guide that covers the strategic evaluation, specific approaches, and detailed management techniques utilized by expert Colorectal Surgeons caring for patients with complex problems—whether they result from underlying colorectal disease or from complications arising from previous surgical therapy. The text is formatted as both a “how-to” manual as well as an algorithm-based guide allowing the reader to understand the thought process behind the proposed treatment strategies. By making use of evidence-based recommendations, each chapter will include not only diagnostic and therapeutic guidelines, but also a narrative by the author on his/her operative technical details and perioperative “tips and tricks” that they utilize in the management of these complex surgical challenges. This test includes chapters on the assessment of risk and nutritional intervention methods utilized to minimize perioperative complications. In addition, sections on medical and surgical therapies for abdominal, pelvic and anorectal disease are incorporated. Moreover, the technical challenges of managing complications resulting from the original or subsequent operations is addressed. The underlying focus throughout the text is to provide pragmatic and understandable solutions that can be readily implemented by surgeons of varying experience to successfully treat complex colorectal problems. The text also goes beyond the technical aspects of Colorectal Surgery and includes special sections highlighting the essence of a surgeon. These include chapters describing the importance of the first encounter, building patient rapport, and demonstrating confidence and competence while showing humility and avoiding arrogance. Additionally, aspects involving the medical-legal, ethical, and economic challenges confronting surgeons are covered.
Author: Anna M. Doro-on Publisher: CRC Press ISBN: 1498758258 Category : Political Science Languages : en Pages : 817
Book Description
This book provides multifaceted components and full practical perspectives of systems engineering and risk management in security and defense operations with a focus on infrastructure and manpower control systems, missile design, space technology, satellites, intercontinental ballistic missiles, and space security. While there are many existing selections of systems engineering and risk management textbooks, there is no existing work that connects systems engineering and risk management concepts to solidify its usability in the entire security and defense actions. With this book Dr. Anna M. Doro-on rectifies the current imbalance. She provides a comprehensive overview of systems engineering and risk management before moving to deeper practical engineering principles integrated with newly developed concepts and examples based on industry and government methodologies. The chapters also cover related points including design principles for defeating and deactivating improvised explosive devices and land mines and security measures against kinds of threats. The book is designed for systems engineers in practice, political risk professionals, managers, policy makers, engineers in other engineering fields, scientists, decision makers in industry and government and to serve as a reference work in systems engineering and risk management courses with focus on security and defense operations.
Author: Phillip K. Tompkins
Author: Phillip K. Tompkins
Author: Milton Mayfield
Author: Craig Scott
Author: Jeremy Fyke
Author: Wanda Curlee
Author: Vincent R. Waldron
Author: Ivan Gray
Author: Scott R. Steele
Author: Anna M. Doro-on