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Author: Marshall Sashkin Publisher: Berrett-Koehler Publishers ISBN: 9781881052234 Category : Business & Economics Languages : en Pages : 226
Book Description
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
Author: Marshall Sashkin Publisher: Berrett-Koehler Publishers ISBN: 9781881052234 Category : Business & Economics Languages : en Pages : 226
Book Description
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
Author: Marshall Sashkin Publisher: ISBN: 9780963071408 Category : Business & Economics Languages : en Pages : 196
Book Description
This book addresses three factors that are important foundations of TQM: tools and techniques that people are trained to use to indentify and solve quality problems, customers as the focus of TQM, and the TQM culture based on certain values and leadership vision.
Author: Gordon F. Gatiss Publisher: Burns & Oates ISBN: 9780304337958 Category : Quality control Languages : en Pages : 158
Book Description
"This highly practical book is designed to initiate the reader into the ways of Total Quality Management. Beginning with an overview of the writers who pioneered the Quality Approach, Gordon Gatiss proceeds to justify its importance and ever-increasing relevance in today's marketplace. In a straightforward style, he highlights the benefits which such an approach can bring - both to organizations and individuals." "Having outlined the nature of a Quality Approach, Gatiss introduces the reader to the tools and techniques which will make it work. His use of step-by-step examples, combined with well-chosen graphs and illustrations, ensures that even the more complex techniques can be grasped and put to use without delay. The book concludes with five brief case studies, all of which serve to demonstrate the positive effects of embracing a Total Quality Approach to management." "This book provides an ideal opportunity for all managers - whether experienced or not - to take the first step on a valuable, profitable journey."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Author: Vincent K. Omachonu Publisher: CRC Press ISBN: Category : Business & Economics Languages : en Pages : 518
Book Description
In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addr
Author: Abraham Allotey Publisher: GRIN Verlag ISBN: 3640140613 Category : Languages : en Pages : 66
Book Description
Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, 112 entries in the bibliography, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn't it work in the USA, Europe or Africa? This is a very popular statement amongst many multinational companies when they want to implement quality strategies in different countries. They usually ignore the importance of culture and its impact on transplanting quality strategies that has been successful in one cultural set up. This is one of the main reasons why TQM has not worked in many countries. The compatibility of TQM with different cultures should always be reviewed since work ethics for instance in Ghana is different from that in Japan. Culture reflects the way of life, values, and beliefs of a society and as such very difficult to change but rather can be slightly modified through education and training to adapt to certain quality management strategies. This claim of the impact of national culture, on the successful TQM implementation across national boundaries forms the basis of this management report. In this report therefore, literature on both TQM and culture will be critically discussed in the first two chapters. The third chapter will critically analyze the literature on the impact of culture in the successful implementation of TQM across different countries. Chapter four will analyze the managerial implications and finally a conclusion and recommendation will be drawn. ...]
Author: Robert W. Kweit Publisher: Routledge ISBN: 1135640297 Category : Political Science Languages : en Pages : 492
Book Description
This revised textbook for courses on urban politics challenges the notion that the field is dominated by political economy, showing that despite the undeniable importance of economic issues, citizens do play a significant part in urban politics.
Author: Shailendra Nigam Publisher: Excel Books India ISBN: 9788174464194 Category : Kvalitetsstyring Languages : en Pages : 422
Book Description
This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.
Author: Marshall Sashkin
Author: Marshall Sashkin
Author: Marshall Sashkin
Author: Marshall Sashkin
Author: Gordon F. Gatiss
Author: 
Author: Vincent K. Omachonu
Author: A. A. Arivalagar R. S. Naagarazan
Author: Abraham Allotey
Author: Robert W. Kweit
Author: Shailendra Nigam