Successful IT Outsourcing PDF Download

Author: Elizabeth Sparrow
Publisher: Springer Science & Business Media
ISBN: 1447100611
Category : Business & Economics
Languages : en
Pages : 282

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Book Description
The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

Author: Gene Marks
Publisher: Alpha Books
ISBN: 9781592573707
Category : Business & Economics
Languages : en
Pages : 356

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Book Description
Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting to company management, it's all up for grabs. Business owners, managers at mid-level companies, and entrepreneurs who are even thinking about outsourcing some part of the business need The Complete Idiot's Guide to Successful Outsourcing. Included- The historical and global issues of outsourcing that may affect outsourcing decisions Tips on how to determine whether or not to outsource at all Advice on how to decide the costs and benefits of outsourcing Guidance on hiring and managing the outsourced help An explanation of ways to stay within government compliance

Author: Mr Derek Parlour
Publisher: Gower Publishing, Ltd.
ISBN: 1472426487
Category : Business & Economics
Languages : en
Pages : 229

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Book Description
There are books on outsourcing, but most are by academics or consultants. Few address multi-sourcing. The author of Successful Outsourcing and Multi-Sourcing, is a practitioner who headed an operation that handles over 500 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. Multi-sourcing occurs where each individual function is contracted directly by the client rather than using a large system integrator or prime contractor. This approach lowers costs, reduces reliance on suppliers, speeds up change and generates a greater degree of innovation. The downside is it places much more of the risk on the client and needs specialist skills to run effectively. As well as a focus on multi-sourcing, the book addresses the question of why a business should outsource in the first place and how decisions to do this should be strategic, rather than it being something that happens by accident. Chapters then illuminate the benefits of single-sourcing; the benefits of multi-sourcing; how best to decide what outsourcing model to choose; how to transition to outsourcing; and what steps to take to maximise benefit and minimise risk. Downsides are clearly spelled out and alternatives to outsourcing are examined, including partial outsourcing and insourcing. This book serves as a valuable source of practical guidance for organisations looking at outsourcing strategy, outsourcing professionals, and those teaching or studying business topics.

Author: Solli-S‘ther, Hans
Publisher: IGI Global
ISBN: 1605667978
Category : Business & Economics
Languages : en
Pages : 268

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Book Description
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.

Author: Jean-Louis Bravard
Publisher: Pearson Education
ISBN: 9780273705604
Category : Business & Economics
Languages : en
Pages : 262

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Book Description
A focused, implementation-orientated, executive-level book on outsourcing by two globally known practitioners. The outsourcing market is booming, the total outsourcing market in EMA forecasts a $59 billion dollar growth between 2004 and 2007. Fills a fills a major gap in the middle-high-end of the market - there is much need for a practical book on outsourcing. The authors are global authorities in this space. This book is not industry specific and will be valuable to professionals in all industries. Very-execution oriented. Very focussed: everything a busy executive needs to know and nothing more. Logical step-by-step approach.

Author: Alpesh B. Patel
Publisher: Springer
ISBN: 0230512534
Category : Business & Economics
Languages : en
Pages : 187

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Book Description
Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.

Author: Mark John Power
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
Outsourcing is now increasingly used as a competitive weapon in today's global economy. 'The Outsourcing Handbook' is a guide to the whole process. It looks at key factors in the success of a project as well as problem areas and potential pitfalls.

Author: Anthony Ekanem
Publisher: Anthony Ekanem
ISBN: 3961120471
Category : Travel
Languages : en
Pages : 33

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Book Description
Outsourcing is the movement of workload to another source which can provide assistance in that particular area for an agreed price either as a onetime service or as an ongoing complementing service. In doing so, the principal company can effectively save time, get staff to be more committed and speedier work results. The essence of outsourcing is simply engaging the services of an individual or organization outside your full time staff to handle certain aspects of your business plan. These aspects may be public relations, marketing, clerical and administrative functions, or IT management. In fact, with today's virtual environment, there is really no part of the business that could not be outsourced effectively. Of course, the big question is whether or not there are any benefits to outsourcing, especially for persons who are building their business on the Internet. There are several good reasons to outsource certain functions. Often times, an Internet business is set up with a shoestring budget and one person doing all the work. As the business grows, it is easy to get caught up in dealing with general office functions, such as answering emails, handling correspondence and maintaining client lists. By outsourcing your clerical support needs, you can spend more time focusing on the expansion of your business, not the day-to-day details of running it. Second, promoting your online presence is a full time job all by itself. You can hardly manage that and still be involved in making the big decisions that impact the overall operations of your company. Using outside agents to promote your presence and to stimulate sales makes it possible for you to do what owners need to do, which is grow the companies' roster of goods and services. Last, outsourcing allows you not to get bogged down with employee taxes, withholding and providing a benefit package.

Author: Sara Cullen
Publisher: Gower Publishing, Ltd.
ISBN: 9780566087936
Category : Business & Economics
Languages : en
Pages : 270

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Book Description
Adoption and use of a contract scorecard demonstrates a maturing ability to manage commercial outsourcing arrangements. The process of designing the scorecard helps you nail down the key outcomes and avoid lack of focus, inconsistent objectives, hidden costs, indifferent service and deteriorating relationships with your contract partners. Sara Cullen's The Contract Scorecard will help you design and drive successful contracts. It offers a systematic guide based on practical advice and examples; one that explains the Contract Scorecard concept and demonstrates crucial implementation activities such as: ¢ The development of performance measures that work ¢ Sound Service Level Agreements that make obligations clear ¢ A Governance Charter that ensures both parties will adopt successful management techniques An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment.

Author: Evan Green
Publisher: To The Point Publishing
ISBN: 9781733860260
Category :
Languages : en
Pages : 68

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Book Description
Are you looking for new ways to beat your competition and make your company stand out? Have you toyed with the idea of outsourcing, but told yourself it's too much hassle, maybe too risky? And besides, you've been handling everything in-house just fine, right? Here's what you need to know: the world's top companies use outsourcing to power their growth and build unbeatable brands. Now, you can, too.