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Getting Beyond Better

Getting Beyond Better PDF Author: Roger L. Martin
Publisher: Harvard Business Review Press
ISBN: 1633690695
Category : Business & Economics
Languages : en
Pages : 272

Book Description
Who drives transformation in society? How do they do it? In this compelling book, strategy guru Roger L. Martin and Skoll Foundation President and CEO Sally R. Osberg describe how social entrepreneurs target systems that exist in a stable but unjust equilibrium and transform them into entirely new, superior, and sustainable equilibria. All of these leaders--call them disrupters, visionaries, or changemakers--develop, build, and scale their solutions in ways that bring about the truly revolutionary change that makes the world a fairer and better place. The book begins with a probing and useful theory of social entrepreneurship, moving through history to illuminate what it is, how it works, and the nature of its role in modern society. The authors then set out a framework for understanding how successful social entrepreneuars actually go about producing transformative change. There are four key stages: understanding the world; envisioning a new future; building a model for change; and scaling the solution. With both depth and nuance, Martin and Osberg offer rich examples and personal stories and share lessons and tools invaluable to anyone who aspires to drive positive change, whatever the context. Getting Beyond Better sets forth a bold new framework, demonstrating how and why meaningful change actually happens in the world and providing concrete lessons and a practical model for businesses, policymakers, civil society organizations, and individuals who seek to transform our world for good.

Getting Beyond Better

Getting Beyond Better PDF Author: Roger L. Martin
Publisher: Harvard Business Review Press
ISBN: 1633690695
Category : Business & Economics
Languages : en
Pages : 272

Book Description
Who drives transformation in society? How do they do it? In this compelling book, strategy guru Roger L. Martin and Skoll Foundation President and CEO Sally R. Osberg describe how social entrepreneurs target systems that exist in a stable but unjust equilibrium and transform them into entirely new, superior, and sustainable equilibria. All of these leaders--call them disrupters, visionaries, or changemakers--develop, build, and scale their solutions in ways that bring about the truly revolutionary change that makes the world a fairer and better place. The book begins with a probing and useful theory of social entrepreneurship, moving through history to illuminate what it is, how it works, and the nature of its role in modern society. The authors then set out a framework for understanding how successful social entrepreneuars actually go about producing transformative change. There are four key stages: understanding the world; envisioning a new future; building a model for change; and scaling the solution. With both depth and nuance, Martin and Osberg offer rich examples and personal stories and share lessons and tools invaluable to anyone who aspires to drive positive change, whatever the context. Getting Beyond Better sets forth a bold new framework, demonstrating how and why meaningful change actually happens in the world and providing concrete lessons and a practical model for businesses, policymakers, civil society organizations, and individuals who seek to transform our world for good.

Getting Beyond Better

Getting Beyond Better PDF Author: Roger L. Martin
Publisher:
ISBN: 9781633690684
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 0

Book Description
"Who really moves things forward in our society and how do they do it? How have they always done it? Strategy guru Roger Martin and Skoll Foundation CEO Sally Osberg make a compelling argument that social entrepreneurs are agents of change who recognize, in our current reality, various kinds of "equilibria"-systems in need of change-and then advance social progress by transforming these systems, ultimately replacing what exists with a new equilibrium. Seen in this light, social entrepreneurship is not a marginal activity, but one that unleashes new value for society by releasing untapped human ambition. The book begins with a probing and useful theory of social entrepreneurship, moving through history to illuminate what it is, how it works, and the nature of its role in modern society. The authors then set out a framework for understanding how successful social entrepreneurs actually go about producing transformative change. There are four key stages: understanding the world; envisioning a better future; building a model for change; and scaling the solution. With both depth and nuance, Martin and Osberg offer rich examples and stories, and share lessons and tools applicable to everyone who aspires to drive positive change, whatever the context. Getting Beyond Better offers a bold new framework demonstrating how and why meaningful change actually happens in the world, and offering concrete lessons and a practical model for businesses, policy-makers, and civil society organizations to generate new value, again and again. "--

Wiser

Wiser PDF Author: Cass R. Sunstein
Publisher: Harvard Business Press
ISBN: 1422122999
Category : Business & Economics
Languages : en
Pages : 274

Book Description
Two experts in business and psychology describe the detrimental effect that groupthink has on decision-making and explain how to combine ideas from management and social sciences to help improve problem-solving through non-deliberative decision-making. 20,000 first printing.

Understanding Social Entrepreneurship

Understanding Social Entrepreneurship PDF Author: Jill Kickul
Publisher: Routledge
ISBN: 113662323X
Category : Business & Economics
Languages : en
Pages : 293

Book Description
"This book seeks to provide graduate-level and upper-division or honors undergraduate students with a comprehensive understanding of the emerging and rapidly growing field of social entrepreneurship. It is the most complete text on the subject available, exploring both the theory and practice of social entrepreneurship and blending these seamlessly through examples, case studies, the voices of practicing social entrepreneurs, and special features that put students in a position that requires creative thinking and strategic problem solving"--

Exceptional Customer Service

Exceptional Customer Service PDF Author: Lisa Ford
Publisher: Simon and Schuster
ISBN: 1440504350
Category : Business & Economics
Languages : en
Pages : 224

Book Description
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.

Off Balance

Off Balance PDF Author: Matthew Kelly
Publisher: Penguin
ISBN: 1101544287
Category : Self-Help
Languages : en
Pages : 160

Book Description
The prescriptive follow-up to the New York Times bestseller The Dream Manager. One of the major issues in our lives today is work-life balance. Everyone wants it; no one has it. But Matthew Kelly believes that work- life balance was a mistake from the start. Because we don't really want balance. We want satisfaction. Kelly lays out the system he uses with his clients, his team, and himself to find deep, long-term satisfaction both personally and professionally. He introduces us to the three philosophies of our age that are dragging us down. He shows us how to cultivate the energy that will give us enough battery power for everything we need and want to do. And finally, in five clear steps, he shows us how to use his Personal & Professional Satisfaction System to establish and honor our biggest priorities, even if we spend a lot more time on some of the lesser ones.

Results

Results PDF Author: Charlie Baker
Publisher: Harvard Business Press
ISBN: 1647821819
Category : Business & Economics
Languages : en
Pages : 158

Book Description
A Leader's Guide to Executing Change and Delivering Results. Governor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service: "Wedge issues may be great for making headlines," he writes, "but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results." For the Governor and his longtime associate Steve Kadish, these words are much more than political platitudes. They are at the heart of a method for delivering results—and getting past politics—the two developed while working together in top leadership positions in the public and private sectors. Distilled into a four-step framework, Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them. They show how government can be an engine of positive change and an example of effective operation, not just a hopeless bureaucracy. Results is not only about getting things done, but about renewing people's faith in public service. Empty promises feed disengagement when instead we need confidence in our government and the services it delivers. When a mob attacked the US Capitol Building on January 6, 2021, the very core of our democracy and our sense of government were threatened. Demonstrating that government can work—the goal of this book—is vital to ensuring the future of our democracy.

Getting Beyond "Interesting"

Getting Beyond Author: Olga M. Nesi
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 154

Book Description
Make use of a detailed plan and ready-to-use lessons for teaching appeal terms and Book Hook writing to students. Getting Beyond "Interesting": Teaching Students the Vocabulary of Appeal to Discuss Their Reading is a practical application book that gives librarians all the tools they need to implement the teaching of both appeal terms and Book Hook writing and sharing. When students know how to write Book Hooks and have access to an easy-to-use system for allowing students to share Book Hooks, the result is greatly increased reading through the power of peer recommendations. This book not only supplies a detailed plan for teaching appeal terms and Book Hook writing, but it also provides two extensive appendices containing all the black line masters and forms needed to implement these lessons. As a result, practitioners will be able to enhance their students' reading culture through increased sharing of reading—and most importantly, by empowering students with the ability to clearly define their reading preferences.

Creating Great Choices

Creating Great Choices PDF Author: Jennifer Riel
Publisher: Harvard Business Press
ISBN: 1633692973
Category : Business & Economics
Languages : en
Pages : 272

Book Description
Move Beyond Trade-Off Thinking When it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of us don't get us what we need? In those cases, rather than choosing the least worst option, we can use the models in front of us to create a new and superior answer. This is integrative thinking. First introduced by world-renowned strategic thinker Roger Martin in The Opposable Mind, integrative thinking is an approach to problem solving that uses opposing ideas as the basis for innovation. Now, in Creating Great Choices, Martin and his longtime thinking partner Jennifer Riel vividly illustrate how integrative thinking works, and how to do it. The book includes fresh stories of successful integrative thinkers that will demystify the process of creative problem solving, as well as practical tools and exercises to help readers engage with the ideas. And it lays out the authors' four-step methodology for creating great choices, which can be applied in virtually any context. The result is a replicable, thoughtful approach to finding a "third and better way" to make important choices in the face of unacceptable trade‐offs. Insightful and instructive, Creating Great Choices blends storytelling, theory, and hands-on advice to help any leader or manager facing a tough choice.

The Opposable Mind

The Opposable Mind PDF Author: Roger L. Martin
Publisher: Harvard Business Press
ISBN: 1422148106
Category : Business & Economics
Languages : en
Pages : 224

Book Description
If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in The Opposable Mind. Though following best practice can help in some ways, it also poses a danger: By emulating what a great leader did in a particular situation, you'll likely be terribly disappointed with your own results. Why? Your situation is different. Instead of focusing on what exceptional leaders do, we need to understand and emulate how they think. Successful businesspeople engage in what Martin calls integrative thinking creatively resolving the tension in opposing models by forming entirely new and superior ones. Drawing on stories of leaders as diverse as AG Lafley of Procter & Gamble, Meg Whitman of eBay, Victoria Hale of the Institute for One World Health, and Nandan Nilekani of Infosys, Martin shows how integrative thinkers are relentlessly diagnosing and synthesizing by asking probing questions including: What are the causal relationships at work here? and What are the implied trade-offs? Martin also presents a model for strengthening your integrative thinking skills by drawing on different kinds of knowledge including conceptual and experiential knowledge. Integrative thinking can be learned, and The Opposable Mind helps you master this vital skill.