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Retail Banking Technology

Retail Banking Technology PDF Author: Michael Violano
Publisher: John Wiley & Sons
ISBN: 9780471531746
Category : Business & Economics
Languages : en
Pages : 238

Book Description
Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.
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