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The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance

The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance PDF Author: Eric Mosley
Publisher: McGraw-Hill Professional
ISBN: 0071817980
Category : Business & Economics
Languages : en
Pages : 273

Book Description
Praise for The Crowdsourced Performance Review: "Take advantage of the technology and data available to you and turn the dreaded performance review into a powerful force for decision-making and culture-building by using the methods outlined in this clear and clever guide." --Daniel H. Pink, author of To Sell Is Human and Drive "Social technologies aren't just changing how people interact, they're fundamentally changing how businesses must engage with people inside and outside their organization. In The Crowdsourced Performance Review, Mosley shows HR and business leaders why a 'groundswell' approach for employee recognition is the key to driving better employee performance. This is one of the most innovative enterprise uses of crowdsourcing I've seen." --Charlene Li, founder of Altimeter Group, author of Open Leadership, and coauthor of Groundswell "In what is easily the most comprehensive and provocative Globoforce book to date, Mosley lays out a clear vision for how modern recognition systems can be integrated with performance management. This is one of the most interesting, innovative, and potentially important new approaches to performance management that I have seen in many years of working on this topic." --Gerald Ledford, Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, University of Southern California "The Crowdsourced Performance Review should be at the top of every HR professional's reading list. It shows convincingly why the traditional performance review doesn't work and how social recognition is the key to a performance system that actually makes an impact." --Kevin Kruse, Forbes Leadership columnist and bestselling author of Employee Engagement 2.0 "As a pioneer in multirater feedback, I love Eric's new application! Social media comes to visit the performance appraisal. Many minds can be better than one! Read this and find out how." --Marshall Goldsmith, author of New York Times bestsellers MOJO and What Got You Here Won't Get You There Fix the Performance Review with the Wisdom of Crowds! Today's most successful companies are transforming their predictable "one-way" review processes into dynamic, collaborative systems that apply the latest social technologies. Instead of a one-time annual evaluation of performance, managers and employees receive collective feedback from everyone across their company. It's all achieved through crowdsourcing, and it generates more accurate, actionable results than traditional methods. With The Crowdsourced Performance Review, you'll create a review system that gathers the feedback of many, so you can make better, more informed decisions. And this new model is simpler than you think. It's based on three innovations: CROWDSOURCING: Applying the same techniques that companies like Apple, Angie's List, and Zagat use to inform customers, you can gather the same kind of data to inform managers. SOCIAL MEDIA TECHNOLOGIES: The most revolutionary communication tools since the telephone, these technologies have singlehandedly created a new language of business. ORGANIZATIONAL CULTURE: When managed well, it's one of the most effective tools for building and maintaining a competitive advantage. These three assets come together for the purpose of evaluating performance in the practice of social recognition--a system in which all employees recognize each other's great work on a daily basis. Social recognition creates engagement, energy, and even happiness in a company--leading to the ultimate goal of a Positivity-Dominated Workplace.

The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance

The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance PDF Author: Eric Mosley
Publisher: McGraw-Hill Professional
ISBN: 0071817980
Category : Business & Economics
Languages : en
Pages : 273

Book Description
Praise for The Crowdsourced Performance Review: "Take advantage of the technology and data available to you and turn the dreaded performance review into a powerful force for decision-making and culture-building by using the methods outlined in this clear and clever guide." --Daniel H. Pink, author of To Sell Is Human and Drive "Social technologies aren't just changing how people interact, they're fundamentally changing how businesses must engage with people inside and outside their organization. In The Crowdsourced Performance Review, Mosley shows HR and business leaders why a 'groundswell' approach for employee recognition is the key to driving better employee performance. This is one of the most innovative enterprise uses of crowdsourcing I've seen." --Charlene Li, founder of Altimeter Group, author of Open Leadership, and coauthor of Groundswell "In what is easily the most comprehensive and provocative Globoforce book to date, Mosley lays out a clear vision for how modern recognition systems can be integrated with performance management. This is one of the most interesting, innovative, and potentially important new approaches to performance management that I have seen in many years of working on this topic." --Gerald Ledford, Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, University of Southern California "The Crowdsourced Performance Review should be at the top of every HR professional's reading list. It shows convincingly why the traditional performance review doesn't work and how social recognition is the key to a performance system that actually makes an impact." --Kevin Kruse, Forbes Leadership columnist and bestselling author of Employee Engagement 2.0 "As a pioneer in multirater feedback, I love Eric's new application! Social media comes to visit the performance appraisal. Many minds can be better than one! Read this and find out how." --Marshall Goldsmith, author of New York Times bestsellers MOJO and What Got You Here Won't Get You There Fix the Performance Review with the Wisdom of Crowds! Today's most successful companies are transforming their predictable "one-way" review processes into dynamic, collaborative systems that apply the latest social technologies. Instead of a one-time annual evaluation of performance, managers and employees receive collective feedback from everyone across their company. It's all achieved through crowdsourcing, and it generates more accurate, actionable results than traditional methods. With The Crowdsourced Performance Review, you'll create a review system that gathers the feedback of many, so you can make better, more informed decisions. And this new model is simpler than you think. It's based on three innovations: CROWDSOURCING: Applying the same techniques that companies like Apple, Angie's List, and Zagat use to inform customers, you can gather the same kind of data to inform managers. SOCIAL MEDIA TECHNOLOGIES: The most revolutionary communication tools since the telephone, these technologies have singlehandedly created a new language of business. ORGANIZATIONAL CULTURE: When managed well, it's one of the most effective tools for building and maintaining a competitive advantage. These three assets come together for the purpose of evaluating performance in the practice of social recognition--a system in which all employees recognize each other's great work on a daily basis. Social recognition creates engagement, energy, and even happiness in a company--leading to the ultimate goal of a Positivity-Dominated Workplace.

How Performance Management Is Killing Performance—and What to Do About It

How Performance Management Is Killing Performance—and What to Do About It PDF Author: M. Tamra Chandler
Publisher: Berrett-Koehler Publishers
ISBN: 1626566798
Category : Business & Economics
Languages : en
Pages : 256

Book Description
Rethink, Redesign, Reboot. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.

International Handbook of Evidence-Based Coaching

International Handbook of Evidence-Based Coaching PDF Author: Siegfried Greif
Publisher: Springer Nature
ISBN: 3030819388
Category : Psychology
Languages : en
Pages : 964

Book Description
This handbook comprehensively covers the fundamental key concepts in coaching research and evidence-based practice and shows how coaching can be applied to multiple contexts. It provides coaching scholars, researchers and practitioners with detailed review of the key concepts, research and new insights into coaching research and practice. This key reference work includes over 70 contributions from more than 110 leading researchers and practitioners in the field across countries, and deftly combines theory with case studies and applications from psychology, sociology, business administration, organizational studies, education, and communication studies. This handbook, edited by the top scholars in the field, is meant for an academic as well as a professional readership, and is an invaluable resource for coaches, clients, coaching institutes and associations, and students of coaching.

The End of Performance Appraisal

The End of Performance Appraisal PDF Author: Armin Trost
Publisher: Springer
ISBN: 3319542354
Category : Business & Economics
Languages : en
Pages : 185

Book Description
This book demonstrates, in detail, why annual performance appraisals might still work in hierarchical environments, but largely fail in agile ones. The annual performance appraisal is one of the world’s most widely used management tools. For many years, it was indeed seen as a pre-requisite for successful leadership and professional management. While most managers and employees have always been sceptical in this respect, those at a strategic level are now also realising it causes more harm than good, and a growing number of leading companies have similarly abolished this approach. One key reason lies in the changing working world, and the quest for greater organisational agility. Companies are moving away from rigid structuring. The arguments are presented objectively but with practical relevance, coherently illustrating the available alternatives for achieving what annual performance appraisals largely have not.

Rethinking Performance Management, Enhanced Executive Edition

Rethinking Performance Management, Enhanced Executive Edition PDF Author: M. Tamra Chandler
Publisher: Berrett-Koehler Publishers
ISBN: 162656888X
Category : Business & Economics
Languages : en
Pages :

Book Description
The video enhanced executive edition of How Performance Management is Killing Performance – and What to Do About It was created with the busy leader in mind. Offering targeted information and insight, and with over 26 minutes of videos and animations throughout, Rethinking Performance Management – A Leader's Guide has been adapted from the original edition to focus on only the points that you, as a leader of an organization, need to know. This means it's much shorter than the original with more of a focus on the big picture theory and less on the step-by-step. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. In this short guide, author Tamra Chandler lays out the key points of creating a performance management process that is not only tailored to your organization's needs and goals, but that employees will actually embrace. Each of the six condensed chapters include short animations or video featuring Tamra herself to sum up the major takeaways for leaders. For those of us who need to be on the cutting edge of this emerging subject, but don't have as much time as we'd like, Rethinking Performance Management – A Leader's Guide offers the perfect framework to provide insight to the benefits of evolving performance management systems, a process which must be led, championed by the leaders in the organization.

Evaluating Boards and Administrators

Evaluating Boards and Administrators PDF Author: Jeffrey L. Buller
Publisher: Rowman & Littlefield
ISBN: 1475854781
Category : Education
Languages : en
Pages : 191

Book Description
Accrediting agencies and legislatures have become increasingly insistent that governing boards and upper administrators undergo regular evaluation at colleges and universities. Institutions of higher education have a long history of evaluating faculty members and are familiar with best practices for doing so. Offices of human resources include employees with experience in how staff members should be evaluated because these processes are well developed in the corporate world. But how does a college or university effectively evaluate its governing board, and who performs that process? How are administrators, particularly the chief executive officer and vice presidents, evaluated fairly and effectively? Since a majority of institutions are now required to perform these evaluations, they’re seeking advice and examples of best practices, but there aren’t resources available to provide these insights. This book will address that critical need. The target audience is college faculty and administrators, particularly those who need to develop or improve a system for evaluating governing boards or administrators because of accreditation requirements or legislative mandate.

The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work

The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work PDF Author: Eric Mosley
Publisher: McGraw Hill Professional
ISBN: 0071838414
Category : Business & Economics
Languages : en
Pages : 240

Book Description
The most powerful word in your leadership vocabulary is . . . THANKS! Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company. Case by case, they show how a carefully planned and consistently executed Culture of Recognition business strategy inspires: Greater employee engagement and loyalty Stronger, more unified teams and departments A creative, innovative company culture Improved customer satisfaction Increased profitability and organizational health Mosley and Irvine provide practical advice and proven examples for devising a powerful, growth-generating strategy that modernizes employee recognition for today's social, global, multi-generational and 24x7 wired workforce. When employees participate in a culture that makes everyone a stakeholder in the organization's success, positive energy spreads like wildfire, and business results follow. Something so simple and powerful might work like magic, but it's really just common sense. It's smart management. It's long-term thinking. It's The Power of Thanks.

Performance Appraisals

Performance Appraisals PDF Author: Diane Arthur
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761214623
Category : Business & Economics
Languages : en
Pages : 195

Book Description


How to be Good at Performance Appraisals

How to be Good at Performance Appraisals PDF Author: Richard C. Grote
Publisher: Harvard Business Press
ISBN: 1422162281
Category : Business & Economics
Languages : en
Pages : 228

Book Description
If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise just how well a direct report has carried out her job? What do you do if informal coaching fails to improve mediocre performance? In How to be Good at Performance Appraisals Dick Grote provides a concise, hands-on guide to succeeding at every task required by your company's performance appraisal and management process. Through step-by-step instructions, examples, sample dialogues, and suggested scripts, he shows you how to handle appraisal activities ranging from setting goals, defining job responsibilities, and coaching to providing recognition, assessing performance and discussing it with employees, and creating development plans. Grote also explains how to tackle other performance management activities your company requires, such as determining compensation, developing and retaining star performers, and solving people problems.This book is so accessible and practical that you won't just read it once and put it away. Instead, you'll be sure to keep it within arm's reach, referring to particular chapters each time you face a performance management task.

Performance Management

Performance Management PDF Author: Herman Aguinis
Publisher: SAGE Publications
ISBN: 0998814091
Category : Business & Economics
Languages : en
Pages : 408

Book Description
Formerly published by Chicago Business Press, now published by Sage Performance Management, Fourth Edition covers the design and implementation of effective and successful performance management systems – the key tools that can be used to transform employee talent and motivation into a strategic business advantage. Author Herman Aguinis focuses on research-based findings and up-to-date applications that consider the changing nature of work and organizations.