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The Discourse of Online Consumer Reviews

The Discourse of Online Consumer Reviews PDF Author: Camilla Vasquez
Publisher: Bloomsbury Publishing
ISBN: 1441153098
Category : Language Arts & Disciplines
Languages : en
Pages : 224

Book Description
The Discourse of Online Reviews is the first book to provide an account of the discursive, pragmatic and rhetorical features of this rapidly growing form of technologically-mediated communication. Examining a corpus of over 1,000 consumer reviews, Camilla Vásquez explores many of the discourse features that are characteristic of this new, user-generated, computer-mediated and primarily text-based genre. She investigates the language used by reviewers as they forge connections with their audiences to draw them into their stories, as they construct their expertise and authority on various subjects and as they evaluate and assess their consumer experiences. She also demonstrates how reviewers display their awareness about emerging conventions of the very genre in which they are participating. This book adopts an eclectic approach to the analysis of discourse, and explores topics such as evaluation, identity and intertextuality as they occur in online reviews of hotels, restaurants, recipes, films and other consumer products.

The Discourse of Online Consumer Reviews

The Discourse of Online Consumer Reviews PDF Author: Camilla Vasquez
Publisher: Bloomsbury Publishing
ISBN: 1441153098
Category : Language Arts & Disciplines
Languages : en
Pages : 224

Book Description
The Discourse of Online Reviews is the first book to provide an account of the discursive, pragmatic and rhetorical features of this rapidly growing form of technologically-mediated communication. Examining a corpus of over 1,000 consumer reviews, Camilla Vásquez explores many of the discourse features that are characteristic of this new, user-generated, computer-mediated and primarily text-based genre. She investigates the language used by reviewers as they forge connections with their audiences to draw them into their stories, as they construct their expertise and authority on various subjects and as they evaluate and assess their consumer experiences. She also demonstrates how reviewers display their awareness about emerging conventions of the very genre in which they are participating. This book adopts an eclectic approach to the analysis of discourse, and explores topics such as evaluation, identity and intertextuality as they occur in online reviews of hotels, restaurants, recipes, films and other consumer products.

The Discourse of Online Consumer Reviews

The Discourse of Online Consumer Reviews PDF Author: Camilla Vasquez
Publisher:
ISBN: 9781472593535
Category : Consumer behavior
Languages : en
Pages :

Book Description


Digital Business Discourse

Digital Business Discourse PDF Author: E. Darics
Publisher: Springer
ISBN: 1137405570
Category : Language Arts & Disciplines
Languages : en
Pages : 274

Book Description
This book provides a timely and comprehensive snapshot of the current digital communication practices of today's organisations and workplaces, covering a wide spectrum of communication technologies, such as email, instant messaging, message boards, Twitter, corporate blogs, consumer reviews and mobile communication technologies.

Explorations in Internet Pragmatics

Explorations in Internet Pragmatics PDF Author:
Publisher: BRILL
ISBN: 9004694455
Category : Language Arts & Disciplines
Languages : en
Pages : 308

Book Description
This volume takes the reader on an exploration in the dynamics underlying digital interaction. The chapters investigate the ways in which individuals shape and interpret intentions, construct identities, and engage in interpersonal exchanges. Online platforms from forums and Wikipedia to Periscope, YouTube and WhatsApp are approached with multifaceted qualitative methods. Aside from English, languages studied include Bangla, Finnish, French, Hindi, Hungarian, Lithuanian, and Norwegian. The range of phenomena, platforms and languages shed light on the complex and nuanced ways of communication in digital spaces.

Analyzing Digital Discourses

Analyzing Digital Discourses PDF Author: Marjut Johansson
Publisher: Springer Nature
ISBN: 3030846024
Category : Language Arts & Disciplines
Languages : en
Pages : 379

Book Description
This book contributes to the scholarly debate on the forms and patterns of interaction and discourse in modern digital communication by probing some of the social functions that online communication has for its users. An array of experts and scholars in the field address a range of forms of social interaction and discourses expressed by users on social networks and in public media. Social functions are reflected through linguistic and discursive practices that are either those of ‘convergence’ or ‘controversy’ in terms of how the discourse participants handle interpersonal relations or how they construct meanings in discourses. In this sense, the book elaborates on some very central concerns in the area of digital discourse analysis that have been reported within the last decade from various methodological perspectives ranging from sociolinguistics and pragmatics to corpus linguistics. This edited collection will be of particular interest to scholars and students in the fields of digital discourse analysis, pragmatics, sociolinguistics, social media and communication, and media and cultural studies.

Discourse and Identity

Discourse and Identity PDF Author: Bethan Benwell
Publisher: Edinburgh University Press
ISBN: 0748626530
Category : Language Arts & Disciplines
Languages : en
Pages : 328

Book Description
'Identity' is a central organizing feature of our social world. Across the social sciences and humanities, it is increasingly treated as something that is actively and publicly accomplished in discourse. This book defines identity in its broadest sense, in terms of how people display who they are to each other. Each chapter examines a different discursive environment in which people do 'identity work': everyday conversation, institutional settings, narrative and stories, commodified contexts, spatial locations, and virtual environments. The authors describe and demonstrate a range of discourse and interaction analytic methods as they are put to use in the study of identity, including 'performative' analyses, conversation analysis, membership categorization analysis, critical discourse analysis, narrative analysis, positioning theory, discursive psychology and politeness theory. The book aims to give readers a clear sense of the coherence (or otherwise) of these different approaches, the practical steps taken in analysis, and their situation within broader critical debates. Through the use of detailed and original 'identity' case studies in a variety of spoken and written texts in order, the book offers a practical and accessible insight into what the discursive accomplishment of identity actually looks like, and how to go about analyzing it.

Language, Creativity and Humour Online

Language, Creativity and Humour Online PDF Author: Camilla Vásquez
Publisher: Routledge
ISBN: 1351658328
Category : Language Arts & Disciplines
Languages : en
Pages : 200

Book Description
Language, Creativity and Humour Online offers new insights into the creative linguistic practices found in diverse digital contexts, such as social media platforms. It introduces new digital genres and contexts, expanding existing research on computer mediated communication (CMC) and covering key concepts in research on linguistic creativity. The book presents original linguistic analyses of a variety of digital genres, including: • Novelty Twitter accounts and political humour • Tumblr Chats • Amazon review parodies. This timely book uncovers the linguistic and interactional mechanisms underlying various types of creative, playful, and humorous texts online. It is essential reading for students and researchers working in the areas of language and media, and language and communication.

Analyzing Digital Discourse

Analyzing Digital Discourse PDF Author: Patricia Bou-Franch
Publisher: Springer
ISBN: 3319926632
Category : Language Arts & Disciplines
Languages : en
Pages : 400

Book Description
This innovative edited collection presents new insights into emerging debates around digital communication practices. It brings together research by leading international experts to examine methods and approaches, multimodality, face and identity, across five thematically organised sections. Its contributors revise current paradigms in view of past, present, and future research and analyse how users deploy the wealth of multimodal resources afforded by digital technologies to undertake tasks and to enact identity. In its concluding section it identifies the ideologies that underpin the construction of digital texts in the social world. This important contribution to digital discourse studies will have interdisciplinary appeal across the fields of linguistics, socio-linguistics, pragmatics, discourse analysis, gender studies, multimodality, media and communication studies.

The Routledge Handbook of Corpus Approaches to Discourse Analysis

The Routledge Handbook of Corpus Approaches to Discourse Analysis PDF Author: Eric Friginal
Publisher: Routledge
ISBN: 0429535627
Category : Language Arts & Disciplines
Languages : en
Pages : 746

Book Description
The Routledge Handbook of Corpus Approaches to Discourse Analysis highlights the diversity, breadth, and depth of corpus approaches to discourse analysis, compiling new and original research from notable scholars across the globe. Chapters showcase recent developments influenced by the exponential growth in linguistic computing, advances in corpus design and compilation, and the applications of sound quantitative and interpretive techniques in analyzing text and discourse patterns. Key discourse domains covered by 35 empirical chapters include: • Research contexts and methodological considerations; • Naturally occurring spoken, professional, and academic discourse; • Corpus approaches to conversational discourse, media discourse, and professional and academic writing. The Routledge Handbook of Corpus Approaches to Discourse Analysis is key reading for both experienced and novice researchers working at the intersection of corpus linguistics and discourse analysis, as well as anyone undertaking study in these areas, as well as anyone interested in related fields and adjacent research approaches.

Electronic Complaints

Electronic Complaints PDF Author: Marja E. Meinl
Publisher: Frank & Timme GmbH
ISBN: 3732900304
Category : Language Arts & Disciplines
Languages : en
Pages : 329

Book Description
The interest in computer-mediated communication (CMC) has vastly risen over the recent years. Nevertheless, crosscultural differences in CMC have received little attention so far, especially with regard to complaining behaviour. This book therefore contributes to this still unexplored research area by comparing British English and German complaints in CMC, precisely on eBay. The empirical study statistically analyses online complaints taken from the feedback forum of this online auction house and shows both similarities and differences in the way speakers of the two cultures formulate their online complaints. Additionally, the impact the specific online context may have on users’ speech act performance is reviewed. Given that cultural differences may lead to misunderstandings in cross-cultural electronic communicative situations, this book is not only of interest to different fields of pragmatics, but also to e-commerce and is hence of economic interest.