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The Human Side of Outsourcing

The Human Side of Outsourcing PDF Author: Stephanie J. Morgan
Publisher: John Wiley & Sons
ISBN: 1119943094
Category : Psychology
Languages : en
Pages : 415

Book Description
Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.

The Human Side of Outsourcing

The Human Side of Outsourcing PDF Author: Stephanie J. Morgan
Publisher: John Wiley & Sons
ISBN: 1119943094
Category : Psychology
Languages : en
Pages : 415

Book Description
Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.

Outsourcing America

Outsourcing America PDF Author: Ron Hira
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814416284
Category : Political Science
Languages : en
Pages : 290

Book Description
One of the most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs have extended well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service. Outsourcing America reveals just how much outsourcing is taking place, what its impact has been and will continue to be, and what can be done about the loss of jobs. More than an exposé, Outsourcing America shows how offshoring is part of the historical economic shift toward globalism and free trade, and demonstrates its impact on individual lives and communities. In addition, the book now features a new chapter on immigration policies and outsourcing, and advice on how individuals can avoid becoming victims of outsourcing. The authors discuss policies that countries like India and China use to attract U.S. industries, and they offer frank recommendations that business and political leaders must consider in order to confront this crisis—and bring more high-paying jobs back to the U.S.A.

Managing the Human Side of Information Technology

Managing the Human Side of Information Technology PDF Author: Edward Szewczak
Publisher: IGI Global
ISBN: 9781931777742
Category : Business & Economics
Languages : en
Pages : 368

Book Description
"Strategies for effectively managing how information technology impacts human and organizational behavior are discussed in this business guide. Covering both the ôsoftö and ôhardö dimensions of organizational development, information is provided on e-communication, virtual teams, and action learning. A framework for increasing crosscultural efficiency and the global economy engagement is provided."

Cases on the Human Side of Information Technology

Cases on the Human Side of Information Technology PDF Author: Khosrow-Pour, D.B.A., Mehdi
Publisher: IGI Global
ISBN: 1599044072
Category : Computers
Languages : en
Pages : 410

Book Description
The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.

Human Resources Business Process Outsourcing

Human Resources Business Process Outsourcing PDF Author: Edward E. Lawler, III
Publisher: John Wiley & Sons
ISBN: 0787976105
Category : Business & Economics
Languages : en
Pages : 300

Book Description
In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

The Human Side of Reference and Information Services in Academic Libraries

The Human Side of Reference and Information Services in Academic Libraries PDF Author: Lesley Farmer
Publisher: Elsevier
ISBN: 1780631006
Category : Language Arts & Disciplines
Languages : en
Pages : 157

Book Description
This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? - Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) - Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues - Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

The Outsourcing Manual

The Outsourcing Manual PDF Author: Robert White
Publisher: Gower Publishing, Ltd.
ISBN: 9780566078347
Category : Business & Economics
Languages : en
Pages : 338

Book Description
Outsourcing is becoming an accepted arrangement for all non-core business functions. The devil, though, lies in the detail, and many users are failing to secure maximum benefit through unfamiliarity with the implications and ignorance of the potential pitfalls. The book is based on the "templates" used by Lucidus, and covers planning, contracts and managing the process. Practical guidance is given for each stage, and the text includes some extended case studies.

Managing Computer Systems in the 21st Century

Managing Computer Systems in the 21st Century PDF Author: Robert Cancilla
Publisher: Lulu.com
ISBN: 1300316756
Category : Business & Economics
Languages : en
Pages : 229

Book Description
This book is intended for business executives and managers responsible for the strategy and direction of their company's IT systems. This may be a board member, the CEO, or other senior executive. It provides a guide to assessing the value and risks of current computer systems, and the value of your current IT staff and organization. It makes recommendations on how to build a long term strategic plan for your enterprise to insure that IT and your systems meet your business objectives and goals.

Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering PDF Author: Christine Leitner
Publisher: Springer Nature
ISBN: 3030808408
Category : Technology & Engineering
Languages : en
Pages : 529

Book Description
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

Talent Force

Talent Force PDF Author: Hank Stringer
Publisher: Pearson Education
ISBN: 0132704056
Category : Business & Economics
Languages : en
Pages : 201

Book Description
Only one thing really differentiates your business from your competitor: your people. Do you have the right talent in the right place at the right time? It's no longer enough to have a 'workforce': you need a high-impact Talent Force. The authors first identify the massive social, cultural, and economic shifts that are transforming hiring as we know it. We are a smaller, closer, and more competitive world, as Baby Boomers are retiring in the US, India is flourishing due to outsourcing and educational development, and China is a strong new economic force. Add to that the fact that today's best people have radically new expectations and approaches to work; this book reveals what they want and how to meet those needs while building your business. Learn how to develop and implement a worldclass talent plan that aligns with business objectives, and define metrics to track and optimize success. Discover how candidates are using technology to evaluate new opportunities, benchmark compensation, and create new back-channels of communication about worklife. Maximize these new technologies to grow Talent Force, tap into new sources of competitive intelligence and stay ahead of the pack. Foreword xi Acknowledgments xiii About the Authors xv Preface xvii Introduction xix Chapter 1: The Quality Talent Imperative 1 Chapter 2: Talent Market Demands 11 Chapter 3: Building a Competitive Talent Organization 35 Chapter 4: The Cultural Obsession of Work 59 Chapter 5: Building a Talent Community 77 Chapter 6: Tangible Talent Measurement 93 Chapter 7: Talent Goes on Offense 115 Chapter 8: Relationship Recruiting (Still) Rules 133 Chapter 9: Talent Forces of Tomorrow 151 Index 163