Total Quality Management, (Revised Edition) PDF Download

Author:
Publisher: Pearson Education India
ISBN: 9788131732274
Category : Total quality management
Languages : en
Pages : 584

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Author: Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
Publisher: Pearson Education India
ISBN: 9788131764961
Category :
Languages : en
Pages : 520

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Author: John S. Oakland
Publisher: Routledge
ISBN: 9780750689250
Category : Business & Economics
Languages : en
Pages : 480

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Book Description
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Author: James Robert Evans
Publisher: South Western Educational Publishing
ISBN:
Category : Toplam Kalite Yönetimi
Languages : en
Pages : 428

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Book Description
This book has three objectives for managers and business professionals: to familiarize managers with the basic principles of total quality management; to show how these principles are used in a variety of organizations; and to illustrate the relationship between TQM principles and the theories studied in management practice.

Author: D.R. Kiran
Publisher: Butterworth-Heinemann
ISBN: 0128110368
Category : Technology & Engineering
Languages : en
Pages : 580

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Book Description
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations

Author: Paul T. J. James
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 404

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Book Description
This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory

Author: Edward Sallis
Publisher: Psychology Press
ISBN: 0749437960
Category : Educational evaluation
Languages : en
Pages : 176

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Book Description
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

Author: Dale H. Besterfield
Publisher: Pearson Education India
ISBN: 935394418X
Category :
Languages : en
Pages : 649

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Book Description
Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

Author: Joel E. Ross
Publisher: Routledge
ISBN: 1351407775
Category : Business & Economics
Languages : en
Pages : 586

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Book Description
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author: Dale H. Besterfield
Publisher:
ISBN: 9780131228092
Category : Total quality management
Languages : en
Pages : 640

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Book Description
Presenting sufficient theory to ensure a sound understanding of basic concepts, this text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.