Total Quality Management (TQM) 5e by Pearson PDF Download
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Author: Dale H. Besterfield Publisher: Pearson Education India ISBN: 935394418X Category : Languages : en Pages : 649
Book Description
Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.
Author: Dale H. Besterfield Publisher: Pearson Education India ISBN: 935394418X Category : Languages : en Pages : 649
Book Description
Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.
Author: Dale H. Besterfield Publisher: ISBN: 9780131228092 Category : Total quality management Languages : en Pages : 640
Book Description
Presenting sufficient theory to ensure a sound understanding of basic concepts, this text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.
Author: Dale H. Besterfield Publisher: ISBN: 9780134338064 Category : Total quality management Languages : en Pages : 445
Book Description
Covering both the principles and practices, and the tools and techniques, this text offers an explanation of total quality management (TQM)
Author: Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe Publisher: Pearson Education India ISBN: 9788131764961 Category : Languages : en Pages : 520
Author: Sunil Luthra Publisher: CRC Press ISBN: 1000194493 Category : Technology & Engineering Languages : en Pages : 176
Book Description
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author: L. SUGANTHI Publisher: PHI Learning Pvt. Ltd. ISBN: 8120326555 Category : Business & Economics Languages : en Pages : 378
Book Description
This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants.
Author: Dale H. Besterfield
Author: Dale H. Besterfield
Author: 
Author: Poorinma M. Charantimath
Author: Dale H. Besterfield
Author: Dale H. Besterfield
Author: Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
Author: 
Author: Sunil Luthra
Author: L. SUGANTHI
Author: David L. Goetsch