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Author: Adrian Wilkinson Publisher: Bloomsbury Publishing ISBN: 134926153X Category : Business & Economics Languages : en Pages : 225
Book Description
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
Author: Adrian Wilkinson Publisher: Bloomsbury Publishing ISBN: 134926153X Category : Business & Economics Languages : en Pages : 225
Book Description
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
Author: American College of Medical Quality ACMQ Publisher: Jones & Bartlett Publishers ISBN: 0763796026 Category : Medical Languages : en Pages : 254
Book Description
This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
Author: Peter D. Mauch Publisher: CRC Press ISBN: 1439813817 Category : Business & Economics Languages : en Pages : 171
Book Description
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen
Author: American College of Medical Quality ACMQ Publisher: Jones & Bartlett Publishers ISBN: 0763796026 Category : Medical Languages : en Pages : 254
Book Description
This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
Author: Paul T. J. James Publisher: ISBN: Category : Business & Economics Languages : en Pages : 404
Book Description
This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory
Author: Bernard Wheaton Publisher: De Gruyter Oldenbourg ISBN: 9783486249002 Category : Social Science Languages : de Pages : 0
Book Description
Gut lesbare Einführung in ein Thema, das mittlerweile in allen Branchen große Bedeutung erlangt hat. Das Buch richtet sich an Studierende der Betriebswirtschaftslehre und wird insbesondere in zweisprachigen Studiengängen willkommen sein. Doch alle, die sich mit dem Thema Management befassen, haben hier zweifachen Gewinn: Ein Lehrbuch des Quality-Management und Englisch-Training.
Author: Bernhard Wheaton Publisher: Walter de Gruyter GmbH & Co KG ISBN: 3486798820 Category : Social Science Languages : en Pages : 212
Book Description
Gut lesbare Einführung in ein Thema, das mittlerweile in allen Branchen große Bedeutung erlangt hat. Das Buch richtet sich an Studierende der Betriebswirtschaftslehre und wird insbesondere in zweisprachigen Studiengängen willkommen sein. Doch alle, die sich mit dem Thema Management befassen, haben hier zweifachen Gewinn: Ein Lehrbuch des Quality-Management und Englisch-Training.
Author: Klaus J. Zink Publisher: Springer ISBN: 9783642721007 Category : Business & Economics Languages : en Pages : 0
Book Description
In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Author: Ellen Marszalek-Gaucher Publisher: Jossey-Bass ISBN: Category : Business & Economics Languages : en Pages : 662
Book Description
Total Quality Management (TQM) is considered by many to be the answer to the severe problems currently gripping the healthcare industry. Yet while much has been written about the theory of TQM, little is available on the specifics of applying this theory to health care practice. How does one begin? How can the organization be structured to support these approaches? How can the effectiveness of these efforts be evaluated?Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen J. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one that utilizes the philosophy of continuous improvement in all business and clinical functions, employs teams for problem solving, and continually strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad-scale organizational change, showing how by applying this approach, they have been able to improve speed, efficiency, and cost-effectiveness throughout their organization.
Author: Adrian Wilkinson
Author: Adrian Wilkinson
Author: American College of Medical Quality ACMQ
Author: Peter D. Mauch
Author: 
Author: Paul T. J. James
Author: Bernard Wheaton
Author: Bernhard Wheaton
Author: Klaus J. Zink
Author: Ellen Marszalek-Gaucher