Author: Charles L. Howard
Publisher:
ISBN: 9781639050536
Category : Abuse of administrative power
Languages : en
Pages : 0
Book Description
This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.