Cognitive Systems Engineering for User-computer Interface Design, Prototyping, and Evaluation PDF Download

Author: Stephen J. Andriole
Publisher: CRC Press
ISBN:
Category : Computers
Languages : en
Pages : 296

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Book Description
This book describes a process by which cognitive science can be used to design new--or retrofit old--user-computer interfaces (UCI). It develops some guidelines for the synthesis of cognitive science, human factors, and information technology to satisfy UCI requirements.

Author: Stephen J. Andriole
Publisher: CRC Press
ISBN: 1000943208
Category : Technology & Engineering
Languages : en
Pages : 288

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Book Description
This volume seeks to answer the question: "Can findings from cognitive science enhance the user-computer interaction process?" In so doing, it recognizes that user-computer interfaces (UCIs) are often essential parts of an information or decision support system -- and often critical components of software-intensive systems of all kinds. From the outset, the authors note that the design, prototyping, and evaluation of user-computer interfaces are part of larger systems and are therefore ideally designed, developed, and evaluated as part of a larger design and developmental process or "life cycle." Thus, this book describes the process by which functional, nonfunctional, or display-oriented requirements are converted first into prototypes and then into working systems. While the process may at times seem almost mysterious, there is in fact a methodology that drives the process -- a methodology that is defined in terms of an adaptive life cycle. There are a number of steps or phases that comprise the standard life cycle, as well as methods, tools and techniques that permit each step to be taken. Describing the effort to implement this process to enhance user-computer interaction, this book presents a methodological approach that seeks to identify and apply findings from cognitive science to the design, prototyping, and evaluation of user-computer interfaces.

Author: Michael J. Smith
Publisher: CRC Press
ISBN: 9780805836073
Category : Technology & Engineering
Languages : en
Pages : 1610

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Book Description
This three volume set provides the complete proceedings of the Ninth International Conference on Human-Computer Interaction held August, 2001 in New Orleans. A total of 2,738 individuals from industry, academia, research institutes, and governmental agencies from 37 countries submitted their work for presentation at the conference. The papers address the latest research and application in the human aspects of design and use of computing systems. Those accepted for presentation thoroughly cover the entire field of human-computer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. The papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, and health care.

Author: Jens Rasmussen
Publisher: Wiley-Interscience
ISBN:
Category : Business & Economics
Languages : en
Pages : 408

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Book Description
Powerful information technologies and the complex support systems they engender are evolving faster than people’s ability to adjust to them. In the workplace, this leads to troublesome task performance, added stress on users, increased organizational inefficiency, and, in some cases, a heightened risk of wide-scale .disaster. In the marketplace, it makes for consumer dissatisfaction. Clearly, traditional human-computer interaction (HCI) and system design (SD) solutions to this dilemma have proven woefully inadequate. What is needed is a fresh multidisciplinary approach offering a broader, more dynamic framework for assessing needs and designing usable, efficient systems. Taking modeling concepts from engineering, psychology, cognitive science, information science, and computer science, cognitive systems engineering (CSE) provides such a framework. This book is the first comprehensive guide to the emerging new field of CSE. Providing equal parts theory and practice, it is based on the authors’ many years of experience with work systems in a wide range of work domains, including process control, manufacturing, hospitals, and libraries. Throughout, the emphasis is on powerful analytical techniques that enhance the systems designer’s ability to see the "big picture," and to design for all crucial aspects of human-work interaction. Applicable to highly structured technical systems such as process plants, as well as less structured user-driven systems like libraries, these analytical techniques form the basis for the evaluation and design guidelines that make up the bulk of this book. And since the proof is in the pudding, the authors provide a chapter-length case history in which they demonstrate the success of their approach when applied to a full-scale software design project. The project, a retrieval system for public libraries, is described in detail, from field studies to concept validation experiments, and, of course, the empirical evaluation of the system while in use by the library users and personnel. Computer-based information systems are rapidly becoming a fundamental part of the human landscape. How that landscape evolves over the next decade or so, whether it becomes a hostile one or one that generously supports the needs of future generations, is in the hands of all those involved with the study and design of information systems.

Author: Don Harris
Publisher: Routledge
ISBN: 135156823X
Category : Technology & Engineering
Languages : en
Pages : 402

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Book Description
This is the second of two edited volumes from an international group of researchers and specialists, which together comprise the edited proceedings of the First International Conference on Engineering Psychology and Cognitive Ergonomics, organized by Cranfield College of Aeronautics at Stratford-upon-Avon, England in October 1996. The applications areas include aerospace and other transportation, human-computer interaction, process control and training technology. Topics addressed include: the design of control and display systems; human perception, error, reliability, information processing, and human perception, error, reliability, information processing, and awareness, skill acquisition and retention; techniques for evaluating human-machine systems and the physiological correlates of performance. While Volume one is more clearly focused on the domain of aviation and ground transportation, Volume two is concerned with human factors in job and product design, the basics of decision making and training, with relevance to all industrial domains. Part one opens with a keynote chapter by Ken Eason. It is followed by Part two dealing with learning and training, while Part three reflects the rapidly growing area of medical ergonomics. Part four entitled 'Applied Cognitive Psychology' is biased towards human capabilities, an understanding of which is central to sound human engineering decisions. Part five firmly emphasizes equipment rather than its human operators.

Author: David Benyon
Publisher: Springer Science & Business Media
ISBN: 1447110013
Category : Computers
Languages : en
Pages : 298

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Book Description
This book developed from an IFIP workshop which brought together methods and architecture researchers in Human Computer Interaction and Software Engineering. To an extent this introduction is a little unfair to the authors, as we have distilled the results of the workshop to give the reader a perspective of the problems within integrated approaches to usability engineering. The papers could not hope to address all ofthe issues; however, we hope that a framework will help the reader gainfurther insights into current research andfuture practice. The initial motivation was to bring together researchers and practitioners to exchange their experiences on Graphical User Interface (Gill) design problems. The two groups represented methodological and architecture/tools interests, so the workshop focused on intersection of how methods can support user interface development and vice versa, how tools, architectures and reusable components can empower the design process. There is, we believe, a constructive tension between these two communities. Methodologists tend to approach the design problem with task/domain/organisational analysis while the tool builders suggest design empowerment/envisioning as a means ofimproving the way users work rather than relying on analysis ofcurrent systems. This debate revolves around the questions of whether users' current work is optimal, or whether designers have the insight to empower users by creating effective solutions to their problems. Tool builders typically want to build something, then get the users to try it, while the methodologists want to specify something, validate it and then build it.

Author: Harold R. Booher
Publisher: John Wiley & Sons
ISBN: 9780471020530
Category : Technology & Engineering
Languages : en
Pages : 996

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Book Description
A groundbreaking look at how technology with a human touch is revolutionizing government and industry Human Systems Integration (HSI) is very attractive as a new integrating discipline designed to help move business and engineering cultures toward a more people-technology orientation. Over the past decade, the United States and foreign governments have developed a wide range of tools, techniques, and technologies aimed at integrating human factors into engineering systems in order to achieve important cost and performance benefits that otherwise would not have been accomplished. In order for this new discipline to be effective, however, a cultural change is needed that must start with organizational leadership. Handbook of Human Systems Integration outlines the principles and methods that can be used to help integrate people, technology, and organizations with a common objective toward designing, developing, and operating systems effectively and efficiently. Handbook of Human Systems Integration is broad in scope, covering both public and commercial processes as they interface with systems engineering processes. Emphasizing the importance of management and organization concepts as well as the technical uniqueness of HSI, Handbook of Human Systems Integration features: * More than ninety contributors, technical advisors, and reviewers from government, industry, and academia * Comprehensive coverage of the most recent HSI developments, particularly in presenting the cutting-edge tools, techniques, and methodologies utilized by each of the HSI domains * Chapters representing the governments and industries of the United Kingdom and Canada * Contributions from three services of the Department of Defense along with the Federal Aviation Administration and the National Academy of Sciences * Many chapters covering both military and nonmilitary applications * Concepts widely used by government contractors both in the United States and abroad This book will be of special interest to HSI practitioners, systems engineers, and managers, as well as government and industry decision-makers who must weigh the recommendations of all multidisciplines contributing to systems performance, safety, and costs in order to make sound systems acquisition decisions.

Author: Informa Healthcare
Publisher: CRC Press
ISBN: 9780849375477
Category : Technology & Engineering
Languages : en
Pages : 3728

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Book Description
The previous edition of the International Encyclopedia of Ergonomics and Human Factors made history as the first unified source of reliable information drawn from many realms of science and technology and created specifically with ergonomics professionals in mind. It was also a winner of the Best Reference Award 2002 from the Engineering Libraries Division, American Society of Engineering Education, USA, and the Outstanding Academic Title 2002 from Choice Magazine. Not content to rest on his laurels, human factors and ergonomics expert Professor Waldemar Karwowski has overhauled his standard-setting resource, incorporating coverage of tried and true methods, fundamental principles, and major paradigm shifts in philosophy, thought, and design. Demonstrating the truly interdisciplinary nature of this field, these changes make the second edition even more comprehensive, more informative, more, in a word, encyclopedic. Keeping the format popularized by the first edition, the new edition has been completely revised and updated. Divided into 13 sections and organized alphabetically within each section, the entries provide a clear and simple outline of the topics as well as precise and practical information. The book reviews applications, tools, and innovative concepts related to ergonomic research. Technical terms are defined (where possible) within entries as well as in a glossary. Students and professionals will find this format invaluable, whether they have ergonomics, engineering, computing, or psychology backgrounds. Experts and researchers will also find it an excellent source of information on areas beyond the range of their direct interests.

Author: Leonard Adelman
Publisher: Springer Science & Business Media
ISBN: 146156171X
Category : Computers
Languages : en
Pages : 402

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Book Description
Knowledge-based systems are increasingly found in a wide variety of settings and this handbook has been written to meet a specific need in their widening use. While there have been many successful applications of knowledge-based systems, some applications have failed because they never received the corrective feedback that evaluation provides for keeping development focused on the users' needs in their actual working environment. This handbook provides a conceptual framework and compendium of methods for performing evaluations of knowledge-based systems during their development. Its focus is on the users' and subject matter experts' evaluation of the usefulness of the system, and not on the developers' testing of the adequacy of the programming code. The handbook permits evaluators to systematically answer the following kinds of questions: Does the knowledge-based system meet the users' task requirements? Is the system easy to use? Is the knowledge base logically consistent? Does it meet the required level of expertise? Does the system improve performance? The authors have produced a handbook that will serve two audiences: a tool that can be used to create knowledge-based systems (practitioners, developers, and evaluators) and a framework that will stimulate more research in the area (academic researchers and students). To accomplish this, the handbook is built around a conceptual framework that integrates the different types of evaluations into the system of development process. The kinds of questions that can be answered, and the methods available for answering them, will change throughout the system development life cycle. And throughout this process, one needs to know what can be done, and what can't. It is this dichotomy that addresses needs in both the practitioner and academic research audiences.

Author: Kim J. Vicente
Publisher: CRC Press
ISBN: 1410603032
Category : Technology & Engineering
Languages : en
Pages : 415

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Book Description
This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers adapt to the unexpected and changing demands of their jobs. In short, cognitive work analysis is about designing for adaptation. The book is divided into four parts. Part I provides a motivation by introducing three themes that tie the book together--safety, productivity, and worker health. The ecological approach that serves as the conceptual basis behind the book is also described. In addition, a glossary of terms is provided. Part II situates the ideas in the book in a broader intellectual context by reviewing alternative approaches to work analysis. The limitations of normative and descriptive approaches are outlined, and the rationale behind the formative approach advocated in this book is explored. Part III describes the concepts that comprise the cognitive work analysis framework in detail. Each concept is illustrated by a case study, and the implications of the framework for design and research are illustrated by example. Part IV unifies the themes of safety, productivity, and health, and shows why the need for the concepts in this book will only increase in the future. In addition, a historical addendum briefly describes the origins of the ideas described in the book.