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Author: Dana V. Tesone Publisher: John Wiley & Sons ISBN: 0471478490 Category : Business & Economics Languages : en Pages : 0
Book Description
Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce: Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
Author: Dana V. Tesone Publisher: John Wiley & Sons ISBN: 0471478490 Category : Business & Economics Languages : en Pages : 0
Book Description
Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce: Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
Author: Dana V. Tesone Publisher: John Wiley & Sons ISBN: 9781461919148 Category : BUSINESS & ECONOMICS Languages : en Pages : 305
Book Description
Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. "Hospitality Information Systems and E-Commerce" provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, "Hospitality Information Systems and E-Commerce" Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology"Hospitality Information Systems and E-Commerce" offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
Author: Zongqing Zhou Publisher: Cengage Learning ISBN: 9780766841406 Category : Business & Economics Languages : en Pages : 226
Book Description
The travel professional who wants to stay on the cutting edge will find this to be a great resource. Employing the concepts, ideas and technologies discussed in this book will dramatically improve customer service and marketing in this age of technology. Through the practical use of examples and case studies, the author provides an extensive review of the Internet as an agent of change in hospitality and tourism information technology and commerce. "E-Commerce and Information Technology in Hospitality and Tourism" contains essential information about business-to-business and business-to-consumer e-commerce models, and about marketing schemes and strategies used by various sectors of the industry. A discussion of e-commerce answers questions about reliability, privacy and security as they relate to Internet transactions. Travel professionals will benefit from a detailed review of the Internet’s impact on various sectors of the industry including travel agencies, airlines, hotels, cruise lines, bed and breakfasts, online travel stores and more. The author rounds out the book with a glossary of terms, chapter highlights and leads to valuable resources available on related Web sites, as well as a discussion of the future use of technology in the industry.
Author: Sophea Tieng Publisher: ISBN: 9781774073179 Category : Business & Economics Languages : en Pages : 0
Book Description
Hospitality Information Technology discusses the fundamental concept of technology and its application in the hospitality sector. It includes the idea of lodging, robotics, e-commerce and hospitality information center. This book also discusses about smartphones and social media in context to hospitality sector, the concept of database management system and internet of things in relation with the hospitality sector. It provides the reader with insights of the development of information technology in the hospitality sector so as to get better understanding of the technical challenges and future of technology in the field of tourism.
Author: Peter D. Nyheim Publisher: Pearson Higher Ed ISBN: 0133004716 Category : Business & Economics Languages : en Pages : 283
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. TECHNOLOGY STRATEGIES FOR THE HOSPITALITY INDUSTRY, 2/e examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it succeed in the hospitality business.
Author: Ford Lumban Gaol Publisher: CRC Press ISBN: 1138001333 Category : Business & Economics Languages : en Pages : 152
Book Description
Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.
Author: Kumar, Suresh Publisher: IGI Global ISBN: 1466682698 Category : Business & Economics Languages : en Pages : 327
Book Description
Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attract visitors and maintain a distinct edge in a highly competitive market. International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. Highlighting comparative research that explores the cross-cultural contexts and societal implications of tourism, this book is an essential resource for professionals, researchers, academics, and students interested in a contemporary approach to promoting, managing, and maximizing profitability of leisure and recreation services.
Author: World Tourism Organization. Business Council Publisher: ISBN: Category : Business & Economics Languages : en Pages : 296
Book Description
The Internet is an ideal medium for travel and tourism and its use has continued to grow at a dramatic rate (some forecasts have suggested that travel and tourism's share of e-commerce could rise to 50 per cent in the next few years). This book offers guidance to both destination management organisations (DMOs) and tourism businesses on how best to use e-commerce. The first part analyses market trends and explains the concepts of e-business and customer relationship management. The second part focuses on the DMOs, and how they can respond to the changing value chains and how they can provide websites for consumers, intermediaries, travel media and tourism businesses. The last part is concerned with e-business for tourism suppliers, particularly small and medium sized enterprises.
Author: Zheng Xiang Publisher: Springer Science & Business Media ISBN: 3319039733 Category : Business & Economics Languages : en Pages : 907
Book Description
The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and evaluation, search engine marketing and optimization, IT adoption and diffusion, virtual travel communities, mobile technologies, management information systems in tourism, eLearning, recommender systems for tourism businesses and destinations and electronic distribution for hospitality and travel products. This book covers the most significant topics contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.
Author: Dana V. Tesone
Author: Dana V. Tesone
Author: Dana V. Tesone
Author: Zongqing Zhou
Author: Galen Robert Collins
Author: Sophea Tieng
Author: Peter D. Nyheim
Author: Ford Lumban Gaol
Author: Kumar, Suresh
Author: World Tourism Organization. Business Council
Author: Zheng Xiang