Author: John Tschohl
Publisher: Best Sellers Publishing
ISBN: 9780963626882
Category : Business & Economics
Languages : en
Pages : 132

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Book Description
The practice of service recovery in solving customer problems or complaints.

Author: Rebecca Ascher-Walsh
Publisher: National Geographic Books
ISBN: 1426212631
Category : Pets
Languages : en
Pages : 164

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Book Description
Unlikely Friendships meets Marley and Me. This heartwarming gift book from National Geographic presents a collection of inspiring dog stories and touching photos—dogs who comfort veterans, dogs who learn to surf, dogs who detect cancer, and dogs who save the day: Each one is devoted. These 38 uplifting dog stories showcase the most amazing dog rescues, accomplishments, and abilities that fascinate us and touch our hearts.

Author: Rebecca Ascher-Walsh
Publisher: National Geographic Books
ISBN: 1426219113
Category : Pets
Languages : en
Pages : 164

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Book Description
This treasury features heartwarming photographs and touching stories of dedicated working dogs who have gone above and beyond the call of duty and proven themselves as true heroes. This special collection of dog stories and photographs features four-legged heroes who have worked side by side with soldiers, searched the wreckage of natural and man-made disasters, changed families' lives through emotional support, and administered aid around the world and at home in the United States. Heart-warming photographs and touching anecdotes bring to life thirty-eight caring canines who have served the people who mean the most to them, from a German Shepherd who leads a blind man on his marathon training mssion to a belly rub-loving Sheltie who supports at-risk youth in the classroom. For anyone who has experienced the extraordinary affection of a dog, Loyal is a lasting celebration of the joys of canine companionship.

Author: Loyal Rue
Publisher: State University of New York Press
ISBN: 143843801X
Category : Religion
Languages : en
Pages : 178

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Book Description
Claims that the natural world, as opposed to a supernatural realm, can inspire a religious sensibility and a conviction that life is meaningful.

Author: Pamela S. Turner
Publisher: Houghton Mifflin Harcourt
ISBN: 9780547530963
Category : Juvenile Fiction
Languages : en
Pages : 32

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Book Description
Imagine walking to the same place every day, to meet your best friend. Imagine watching hundreds of people pass by every morning and every afternoon. Imagine waiting, and waiting, and waiting. For ten years. This is what Hachiko did. Hachiko was a real dog who lived in Tokyo, a dog who faithfully waited for his owner at the Shibuya train station long after his owner could not come to meet him. He became famous for his loyalty and was adored by scores of people who passed through the station every day. This is Hachiko’s story through the eyes of Kentaro, a young boy whose life is changed forever by his friendship with this very special dog. Simply told, and illustrated with Yan Nascimbene’s lush watercolors, the legend of Hachiko will touch your heart and inspire you as it has inspired thousands all over the world.

Author: Marisa Handler
Publisher: Berrett-Koehler Publishers
ISBN: 1609943651
Category : Political Science
Languages : en
Pages : 387

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Book Description
“In this brightly detailed blend of personal memoir and political reportage, Handler recounts her life of activism . . . [an] absorbing call to action.” —Booklist Born in apartheid South Africa, Marisa Handler emigrated to Southern California at the age of twelve. Her gradual realization that injustice existed even in this more open, democratic society spurred a lifelong commitment to activism that would take her around the world and back again. Handler shares intimate details of her life as a global justice activist to offer a revealing perspective on what drives the movement. Tracing her own evolution as an activist, her story crisscrosses the globe, examining current sociopolitical issues from apartheid and racism to the Israeli-Palestinian conflict, corporate globalization, and the wars of the Bush administration. Along the way, Handler paints compelling portraits of the people she’s encountered, shares gritty details of the sometimes-harrowing events that have changed and shaped her, and describes how she came to advocate a spiritually based, nonviolent activism as the best means for building the kind of world we wish to see. “[Handler’s] wisdom transcends her youthfulness; she writes with grace and insight, and she never stumbles over her own self-importance.” —San Francisco Chronicle “Marisa Handler takes a brutally honest look at herself, the activist community, and the world. She writes with wit and beauty, preaches with passion and love.” —Medea Benjamin, Cofounder, Global Exchange and CODEPINK “Handler has put her values into action with tenacious creativity. She ably conveys the histories of places many people couldn’t find on a map in a lively, moving and funny voice.” —Publishers Weekly

Author: T.C. Littles
Publisher: Urban Books
ISBN: 1945855177
Category : Fiction
Languages : en
Pages : 288

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Book Description
Every relationship has its ups and downs. Zaria Taylor weathers the storms, accepting the bad times as temporary whenever Renard cheats. Deep down inside, Zaria prays the years invested into their relationship will be enough to keep their foundation sturdy. “Do or die” and “Till death do us part” are her mottos, though her wedding ring finger is still bare. She makes the mistake of believing him every time he says he will do better, he is sorry, and his heart only belongs to her. When his lies are exposed and it is revealed that Renard has been dragging Zaria’s name through the mud while taking caring of another woman’s child on the side, all bets are off and payback is on. Angry and bitter, Zaria makes it her mission to show her two-timing baby daddy exactly how it feels to get played. Between sleeping with his best friend, stirring up drama with his line-up of women, and trying to ruin his street business, Zaria is fueled by a shattered heart, and she won't stop until revenge is hers.

Author: Patrick Derham
Publisher: Legend Press Ltd
ISBN: 178955134X
Category : Biography & Autobiography
Languages : en
Pages : 282

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Book Description
With origins as far back as the 14th Century, Westminster School is one of the oldest in the country with a long tradition of scholarship - and outstanding results, both in academic and public life.

Author: Tyndale
Publisher: Tyndale House Publishers, Inc.
ISBN: 1496440056
Category : Bibles
Languages : en
Pages : 2497

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Book Description
Winner of the 2020 Christian Book Award for Bible of the Year! Trusted & Treasured by Millions of Readers over 30 years, the Life Application(R) Study Bible Is Today's #1-Selling Study Bible, and a Bible for All Times. Now it has been thoroughly updated and expanded, offering even more relevant insights for understanding and applying God's Word to everyday life in today's world. Discover How You Can Apply the Bible to Your Life Today Now with a fresh two-color interior design and meaningfully updated study notes and features, this Bible will help you understand God's Word better than ever. It answers questions that you may have about the text and provides you practical yet powerful ways to apply the Bible to your life every day. Study the stories and teachings of the Bible with verse-by-verse commentary. Gain wisdom from people in the Bible by exploring their accomplishments and learning from their mistakes. Survey the big picture of each book through overviews, vital statistics, outlines, and timelines, and grasp difficult concepts using in-text maps, charts, and diagrams--all to help you do life God's way, every day. The Personal Size editions are for people who like to carry their study Bible with them. Features: (Enhanced, updated, and with new content added throughout) Now more than 10,000 Life Application(R) notes and features Over 100 Life Application(R) profiles of key Bible people Introductions and overviews for each book of the Bible More than 500 maps & charts placed for quick reference Dictionary/concordance Extensive side-column cross-reference system to facilitate deeper study Life Application(R) index to notes, charts, maps, and profiles Refreshed design with a second color for visual clarity 16 pages of full-color maps Quality Smyth-sewn binding--durable, made for frequent use, and lays flat when open Presentation page Single-column format Christian Worker's Resource, a special supplement to enhance the reader's ministry effectiveness Full text of the Holy Bible, New Living Translation (NLT), combining the latest biblical scholarship with clear, natural English

Author: Noah Frey
Publisher: Dorrance Publishing
ISBN: 1647022738
Category : Fiction
Languages : en
Pages : 110

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Book Description
Loyal Stoneman By: Noah Frey Being a successful and dedicated lawyer, Loyal finds it hard to have any particular view of himself or any of his talents, if he believes to have any. Suffering from depression and anguish, Loyal’s life takes him on a journey that he could neither expect nor anticipate, sending him to places and putting him in situations that show just how valuable courage and unselfishness can be.