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Author: Geert Bouckaert Publisher: Routledge ISBN: 1134097271 Category : Business & Economics Languages : en Pages : 459
Book Description
In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.
Author: Umit S. Bititci Publisher: John Wiley & Sons ISBN: 1119025699 Category : Business & Economics Languages : en Pages : 312
Book Description
Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.
Author: Elizabeth Houldsworth Publisher: Kogan Page Publishers ISBN: 9780749444778 Category : Business & Economics Languages : en Pages : 260
Book Description
As performance management becomes better integrated into businesses, attitudes and approaches to it are evolving. Through case studies and detailed practice examples from leading international organizations, this text addresses the increasing demand for managers in all sectors to manage and measure staff performance.
Author: Lynne F. Baxter Publisher: Routledge ISBN: 1134211651 Category : Business & Economics Languages : en Pages : 206
Book Description
From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance. However, on closer inspection, most new performance improvement approaches offer few differences from their predecessors. This thought-provoking book provides a critical perspective on the management of performance improvement initiatives by relating major theories to practical examples from a wide range of organizations. Baxter and MacLeod analyze ideas on performance improvement and discuss how these concepts might not make any impact on organizations, using cases as diverse as telecommunications, cement manufacturing, a major airport, and an economic development organization. In their critique of popular performance improvement 'innovations', the authors highlight the possible damage to organizations they can cause. In response to prevailing performance improvement practices, the authors put forth the concept of repair as a way to rescue these efforts. Working from the authors’ extensive research, they present alternative perspectives on improvement that shifts forward the stagnant debates on these processes. Offering a needed alternative perspective and real insights into the process of implementing performance improvements, this book will prove invaluable to advanced students and MBAs studying quality, performance improvement, operations management, and HRM.
Author: Lloyd Baird Publisher: John Wiley & Sons ISBN: 9780471062431 Category : Entreprise performante Languages : en Pages : 168
Book Description
This book is about two concepts - performance and management. It is not about objectives, standards, feedback, or appraisals, although these are all important components of performance and are all discussed in the book. The book is about the relationships among these components and the ongoing process of managing performance. Too often, performance management is thought of as something that takes place at a point in time, when the objectives are set or when the feedback is given. The focus becomes improving the objectives, adjusting the performance appraisal format and giving good quality feedback - all very important activities but none by themselves manages performance. Performance management is not an event but a process. Performance management is continuous and action oriented with focus on improving performance by using objectives, standards, appraisals, and feedback. The distinction between the two approaches is subtle but critical. If managers are to be successful, their focus must be on improving performance and not on developing and implementing performance management systems.
Author: Leonhard E. Bernold Publisher: John Wiley & Sons ISBN: 0470171642 Category : Technology & Engineering Languages : en Pages : 532
Book Description
Construction is the country's single largest manufacturing industry. However, it is a sector that lacks benchmarks against which to gauge performance. This modern thinking intends to provide insight to construction productivity improvement. Taking cues from manufacturing sectors such as computer, automobile and chemical companies, this book will apply the lessons learned to building construction. Supported with a range of pedagogical devices, the book will be of equal value to construction managers and civil engineers, and students with different learning methods.
Author: Ed Barrows Publisher: John Wiley & Sons ISBN: 1118161688 Category : Business & Economics Languages : en Pages : 295
Book Description
Straightforward playbook for executing world-class strategy for tangible results Designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors—performance management experts—show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner.
Author: Peter Bogetoft Publisher: Springer Science & Business Media ISBN: 1461460433 Category : Business & Economics Languages : en Pages : 270
Book Description
"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction for performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI
Author: John Shields Publisher: Cambridge University Press ISBN: 1107653533 Category : Business & Economics Languages : en Pages : 453
Book Description
This second edition offers a comprehensive coverage of employee performance and reward, presenting the material in a conceptually integrated way.
Author: Robert Austin
Author: Robert Austin
Author: Geert Bouckaert
Author: Umit S. Bititci
Author: Elizabeth Houldsworth
Author: Lynne F. Baxter
Author: Lloyd Baird
Author: Leonhard E. Bernold
Author: Ed Barrows
Author: Peter Bogetoft
Author: John Shields