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Author: Nikolas Coupland Publisher: SAGE Publications, Incorporated ISBN: 9780803940338 Category : Language Arts & Disciplines Languages : en Pages : 384
Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: Nikolas Coupland Publisher: SAGE Publications, Incorporated ISBN: 9780803940338 Category : Language Arts & Disciplines Languages : en Pages : 384
Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: Juliane House Publisher: Routledge ISBN: 1317877543 Category : Language Arts & Disciplines Languages : en Pages : 289
Book Description
Misunderstanding is a pervasive phenomenon in social life, sometimes with serious consequences for people's life chances. Misunderstandings are especially hazardous in high-stakes events such as job interviews or in the legal system. In unequal power encounters, unsuccessful communication is regularly attributed to the less powerful participant, especially when those participants are members of an ethnic minority group. But even when communicative events are not prestructured by participants' differential positions in social hierarchies, misunderstandings occur at different levels of interactional and social engagement. Misunderstanding in Social Life examines such problematic talk in ordinary conversation and different institutional settings, including socializing events and story tellings, education and assessment activities, and interviews in TV news broadcasts, employment agencies, legal settings, and language testing. The analyzed interactions are located in a variety of sociocultural environments and conducted in a range of languages, including English, French, German, Hebrew, Japanese, such language varieties as Aboriginal Australian English and Maori New Zealand English, and nonnative varieties. The original studies included in this volume adopt a variety of theoretical perspectives, including discourse-pragmatic approaches, conversation analysis, interactional sociolinguistics, social constructionism, tropological and narrative analysis. They represent multiple views of misunderstanding as a multilayered discourse event.
Author: Nikolas Coupland Publisher: SAGE Publications, Incorporated ISBN: Category : Language Arts & Disciplines Languages : en Pages : 392
Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: C. David Mortensen Publisher: Rowman & Littlefield ISBN: 9780742527300 Category : Language Arts & Disciplines Languages : en Pages : 324
Book Description
Human Conflict distinguishes between effective and ineffective forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will enjoy this book. Visit our website for sample chapters!
Author: Juliane House Publisher: Routledge ISBN: 1317877551 Category : Language Arts & Disciplines Languages : en Pages : 272
Book Description
Misunderstanding is a pervasive phenomenon in social life, sometimes with serious consequences for people's life chances. Misunderstandings are especially hazardous in high-stakes events such as job interviews or in the legal system. In unequal power encounters, unsuccessful communication is regularly attributed to the less powerful participant, especially when those participants are members of an ethnic minority group. But even when communicative events are not prestructured by participants' differential positions in social hierarchies, misunderstandings occur at different levels of interactional and social engagement. Misunderstanding in Social Life examines such problematic talk in ordinary conversation and different institutional settings, including socializing events and story tellings, education and assessment activities, and interviews in TV news broadcasts, employment agencies, legal settings, and language testing. The analyzed interactions are located in a variety of sociocultural environments and conducted in a range of languages, including English, French, German, Hebrew, Japanese, such language varieties as Aboriginal Australian English and Maori New Zealand English, and nonnative varieties. The original studies included in this volume adopt a variety of theoretical perspectives, including discourse-pragmatic approaches, conversation analysis, interactional sociolinguistics, social constructionism, tropological and narrative analysis. They represent multiple views of misunderstanding as a multilayered discourse event.
Author: Bernadette Vine Publisher: Routledge ISBN: 1317425804 Category : Language Arts & Disciplines Languages : en Pages : 601
Book Description
The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.
Author: Karin Aijmer Publisher: Walter de Gruyter ISBN: 3110933233 Category : Language Arts & Disciplines Languages : en Pages : 325
Book Description
The present collection of articles, presented at the 8th IADA Conference in Göteborg, focuses on understanding and misunderstanding as dialogic phenomena. The notion of a dialogic grammar and dialogic principles as a framework for understanding human communication and cognition is explored in several contributions. Misunderstanding in dialogue is dealt with in institutional and non-institutional settings, in fiction and film dialogue, from several different theoretical perspectives.
Author: Janet Holmes Publisher: Routledge ISBN: 1317879112 Category : Language Arts & Disciplines Languages : en Pages : 209
Book Description
Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.
Author: Juliane House Publisher: John Benjamins Publishing ISBN: 9027219230 Category : Language Arts & Disciplines Languages : en Pages : 367
Book Description
In a world of increasing migration and technological progress, multilingual communication has become the rule rather than the exception. This book reflects the growing interest in understanding communication between members of different linguistic groups and contains a collection of original papers by members of the German Science Foundation's research center on multilingualism at Hamburg University and by international experts, offering an overview of the most important research fields in multilingual communication. The book is divided into four sections dealing with interpreting and translation, code-switching in various institutional contexts, two important strands of multilingual communication: rapport and politeness, and contrastive studies of Japanese and German grammar and discourse. The editors' preface presents the relevant theoretical and methodological background to the issues discussed in this book and points to useful directions for future research.
Author: Nikolas Coupland
Author: Nikolas Coupland
Author: Juliane House
Author: Nikolas Coupland
Author: C. David Mortensen
Author: Juliane House
Author: Bernadette Vine
Author: Juliane House
Author: Karin Aijmer
Author: Janet Holmes
Author: Juliane House