OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It PDF Download
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Author: Val Gee Publisher: McNeil & Johnson ISBN: 9780071484725 Category : Business & Economics Languages : en Pages : 244
Book Description
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Author: Val Gee Publisher: McNeil & Johnson ISBN: 9780071484725 Category : Business & Economics Languages : en Pages : 244
Book Description
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Author: Antonio Specchia Publisher: CRC Press ISBN: 1000532747 Category : Business & Economics Languages : en Pages : 153
Book Description
Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that businesses should have in place to manage sales processes. Teams of salespeople must have a system to run their daily activities, and small businesses and solopreneurs must track their marketing effort, a functioning structure for maintaining their contacts with prospects and clients to improve the effectiveness of their sales effort. CRM, once only available to large corporations, is now powerful technology for small and medium businesses. Small and medium businesses are now able to implement CRM solutions under a more cost-effective balance as an alternative to traditional tools like Salesforce, Dynamics, or Oracle. The reason for the success is mainly the simplicity of the new tools and solutions that have been developed for the management of sales processes. This book discusses how to implement a CRM from the perspective of the businessperson—not the more typical IT consultant or the technical staff. It benefits business development, sales management, and sales process control. Small business owners must understand why and how implementing a CRM will create value for their business—how it will focus on business development, sales management, and how sales leads develop into happy customers. Small business owners must first understand what a CRM system is, how it works, what its main functions are, and how it serves to manage workflows in the company’s sales department. Generally, entrepreneurs struggle to find the time to read and study complex and fully comprehensive books. This book provides direct operational guidelines to those who need easy-to-read information about how to use CRM effectively. Business professionals must be able to set up CRM systems and avoid mistakes and wasting time. This book provides an overview of what can be done with CRM and how it happens to empower businesspeople to find new customers and win business opportunities. This book discusses the logic of CRM in sales, giving tips and explanations on why and what happens when CRM is implemented in a specific way. Essentially, this book gives the entrepreneur the know-how behind CRM in sales in general terms, supporting enhanced customer relationships.
Author: Erik Therwanger Publisher: Balboa Press ISBN: 1982212969 Category : Self-Help Languages : en Pages : 226
Book Description
Leaders... Start Your Sales Engines! Is your sales vehicle stalling, when it should be speeding across the finish line? Like an engine, your sales system was not designed to remain in the parking lot of lost opportunities. Instead, it should be driving transformational sales results and moving your sales vehicle to exciting new destinations. Unfortunately, most sales organizations lack the right sales system and are not prepared for the constant challenges that keep their sales vehicles parked. Negative perceptions, mediocre performance, poor support, and a lack of leadership round out the top issues that make acceleration difficult. Dynamic Sales COMBUSTION introduces business owners, sales leaders, sales professionals, and sales support teams to the Sales Impact System - SIS. The SIS allows you to push the pedal to the metal, create an environment that fosters high performance, and drive sales results to championship levels. The Sales Impact System - SIS provides you and your team with: • Strategies for an Unbreakable Mindset • Techniques to acquire Unparalleled Data • New ways to achieve Unstoppable Gears • The ability to develop Unmatched Structure
Author: Leigh Ashton Publisher: Ecademy Press ISBN: 1907722661 Category : Business & Economics Languages : en Pages : 177
Book Description
Even when outwardly confident, sales people and business owners often lack the inner confidence and practical strategies to achieve great sales results on a consistent basis. Conventional sales training doesn't address the inner barriers that get in the way of sales success. This book does. With an innovative approach to selling, this book will take you through a process that will: - Help you identify your inner psychological barriers to sales success - Give you the tools to overcome what's holding you back - Teach you how the mind works so that you can maintain high levels of motivation and focus - Help you connect at a deeper level with your clients and prospects - Enable you to close more sales
Author: Marco Robinson Publisher: Morgan James Publishing ISBN: 1683509129 Category : Business & Economics Languages : en Pages : 267
Book Description
Close the Deal & Suddenly Grow Rich is the ONLY sales book that reveals exactly WHEN to close the deal using the power of a B.R.A.N.D to transform sales results within 24 hours. Being homeless many times as a child after Marco Robinson’s mum left his father when he was just two years old because of immense debt, he knows what it’s like to sleep on park benches, be bullied from school to school, etc. Close the Dea & Suddenly Grow Richl is a true rags-to-riches story of someone who was willing to fight, never gave up, and became the best he could be at sales. At the heart of Marco’s passion is giving back after his own difficult childhood. In a universal and conversational style, Marco shares his B.R.A.N.D. new concept of 21st century sales and communication technology that transforms sales results within 24 hours and catapults any working professional to the top levels of seven-figure earners at light speed!
Author: Roger Brooksbank Publisher: Hachette UK ISBN: 1444133683 Category : Business & Economics Languages : en Pages : 272
Book Description
Learn how to hone your selling skills and close more sales with this easy to read guide written by someone with extensive experience of every aspect of selling and marketing in the international arena. Based on the five stage OIMCO selling model it covers : -Opening-phase selling skills, including taking control of your selling space and sizing up the customer - Interviewing-phase selling skills, including asking open-style questions , listening actively and triggering your customer's imagination - Matching-phase selling skills , including applying the SELL formula, translating benefits into real money and mastering the art of storytelling -Closing-phase selling skills, including tuning in to buying signals, manufacturing a close and perfecting the art of silence - Objection-handling-phase selling skills, including conditioning yourself positively to objections, pre-handling predictable objections and playing CATCH with every objection raised All neatly summed up in 52 skill honing sections, with skill-enhancing exercises, to perfectly suit a busy life in sales. NOT GOT MUCH TIME? One and five-minute introductions to key principles to get you started. AUTHOR INSIGHTS Lots of instant help with common problems and quick tips for success, based on the author's many years of experience. TEST YOURSELF Tests in the book to keep track of your progress. EXTEND YOUR KNOWLEDGE Extra online articles at www.teachyourself.com to give you a richer understanding. THINGS TO REMEMBER Quick refreshers to help you remember the key facts. TRY THIS Innovative exercises illustrate what you've learnt and how to use it.
Author: Jim Abraham Publisher: WestBow Press ISBN: 144973457X Category : Business & Economics Languages : en Pages : 215
Book Description
Most sales publications cover selling exclusively from the world's point-of-view. They cover a topic or two that may peak the interest of the reader, but they leave out two elements that are critical to a Christian sales professional's success. What are those two essentials you need to know? They are: 1.) Where does God fit into your life as a salesperson, and 2.) What else do you need to know to be a long-term sales pro? You see, selling is more than one or two techniques that will manipulate your prospect into buying. It's more than a few closing techniques that will seal-the-deal. Sales is an ability you are given, by God, to help other people solve their problems. You are a problem solver, an advocate for your client. This book will help you become the best you can be, with prayer and God's guidance.
Author: Hassan Al Ali Publisher: Austin Macauley Publishers ISBN: 9948817893 Category : Business & Economics Languages : en Pages : 237
Book Description
No one should struggle in sales after reading Cracking the Sales Code. This master plan shares a simple, yet powerful formula that will help you reach an elite level of performance. To maximize your sales potential, just get three things right: mindset, skillset, and toolset. Get ready to embark on an exciting journey that will put you on the road to success. Hassan is an Emirati sales leader, consultant, and Vice President of SMB Sales at Etisalat UAE. With a proven track record of more than twenty-five years in helping to transform sales cultures and contributing greatly to the sales community as a coach, he is dubbed an expert in establishing high-performing teams and is widely known for sales performance turnaround.
Author: Paul Cherry Publisher: HarperChristian + ORM ISBN: 0814438717 Category : Business & Economics Languages : en Pages : 242
Book Description
If you ask the right questions, then you’ll get the sale every time. As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Top sales effectiveness expert and author Paul Cherry reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price, and increase your success rate as a result. In Questions That Sell, Cherry shares material on how to: Discover hidden customer needs and motivations Reinvigorate a stale relationship Soothe anxious buyers Accelerate the decision process Upsell and cross-sell so you no longer leave money on the table Use questions to qualify prospects (without insulting them) And much more Questions That Sell is packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions. Success is yours for the asking. Smart questioning will get you there.
Author: Val Gee
Author: Val Gee
Author: Antonio Specchia
Author: Erik Therwanger
Author: Leigh Ashton
Author: Marco Robinson
Author: Roger Brooksbank
Author: Jim Abraham
Author: Hassan Al Ali
Author: Jim Meisenheimer
Author: Paul Cherry