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Author: Peter Jordan Publisher: Routledge ISBN: 1351895273 Category : Language Arts & Disciplines Languages : en Pages : 181
Book Description
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Author: Peter Jordan Publisher: Routledge ISBN: 1351895273 Category : Language Arts & Disciplines Languages : en Pages : 181
Book Description
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Author: John Budd Publisher: ISBN: Category : Language Arts & Disciplines Languages : en Pages : 400
Book Description
Examining the academic library within a contextual framework (of colleges, universities, and American society), this work provides analysis of the institution's content and function. Rather than concentrating on management issues, this book emphasizes the structure, organization, decision making and operations of academic libraries.
Author: Peter Brophy Publisher: Facet Publishing ISBN: 1856045277 Category : Language Arts & Disciplines Languages : en Pages : 246
Book Description
This authoritative and wide-ranging textbook provides a comprehensive overview of the changing functions of higher education libraries and the organizational cultures in which they operate. It offers an assessment of the impact of such changes on service delivery from both provider and user perspectives, and considers the future role of the academic library. The new edition has been completely updated, with a new chapter on performance measurement and more extensive coverage of: accessibility; information literacy; portals; digital libraries; copyright; institutional repositories; virtual and managed learning environments; and management of change. Written in a readable and accessible style, the book focuses on: the library in the institution users of the academic library the impacts and opportunities of ICTs human resources management and organization of resources collection and access management the academic library building library systems and networks specialist services management and professional issues performance measurement. Readership: This textbook is an indispensable introduction to the range of issues facing academic libraries. Invaluable for new information professionals and for students on information and library studies courses, it also makes stimulating reading for education administrators and academic library managers in both higher and further education. While the book considers emerging scenarios in the United Kingdom in depth, it also draws examples from institutions elsewhere in the world, and is of broad international interest.
Author: Michele Crump Publisher: Elsevier ISBN: 1780633238 Category : Business & Economics Languages : en Pages : 222
Book Description
Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is not Explores behind the statistics as to why users come to the library; does the librarians’ concept of ‘the library as place’ match user perception? Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings
Author: John Budd Publisher: Assoc of Cllge & Rsrch Libr ISBN: 9780838983188 Category : Language Arts & Disciplines Languages : en Pages : 338
Book Description
"The Changing Academic Library is a revision of Budd's The Academic Library: Its Context, Its Purpose, and Its Operation. This book has been completely updated and revised to reflect the dynamic states of higher education and academic libraries. It presents a critical examination of major issues facing colleges and universities and the unique challenges that their libraries must come to grips with. Current practice is reviewed, but it is examined in the broader context of educational needs, scholarly communication, politics and economics, technology, and the nature of complex organizations."--Publisher's description.
Author: Jeremy Atkinson Publisher: Chandos Publishing ISBN: 0081022883 Category : Social Science Languages : en Pages : 270
Book Description
Collaboration and the Academic Library: Internal and External, Local and Regional, National and International explores the considerable change that has affected universities and academic libraries in recent years. Given this complex and important context, it is clear that the academic library increasingly needs to operate in partnership with its users and other professionals and organizations to be successful in meeting the needs of its clientele. Academic librarians need to work closely with client groups so that services are relevant, and close partnerships with other professionals need to be forged to provide seamless services for users. The book looks at all aspects of collaboration affecting academic libraries, both internally and externally, to help the reader understand future directions for collaborative activities in a complex and difficult working environment. Considers collaboration issues affecting academic libraries Covers both internal and external collaboration Provides readers with direction for collaborative activities Shows how academic librarians can work with client groups to keep services relevant
Author: Luisa Alvite Publisher: Elsevier ISBN: 1780630514 Category : Language Arts & Disciplines Languages : en Pages : 218
Book Description
This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing traditional ones such as: catalogues, repositories and digital collections, learning resources centres, virtual reference services, information literacy and 2.0 tools. Studies the role of the university library in the new educational environment of higher education Rethinks libraries in academic context Redefines roles for academic libraries
Author: Mary E. Miller Publisher: American Library Association ISBN: 0838993869 Category : Language Arts & Disciplines Languages : en Pages : 179
Book Description
By learning how to rightsize, you will ensure that both the collection and your institution's available physical spaces meet the needs of your library's users.
Author: G. Edward Evans Publisher: American Library Association ISBN: 0838916686 Category : Language Arts & Disciplines Languages : en Pages : 305
Book Description
This updated edition enables readers to understand how academic libraries deliver information, offer services, and provide learning spaces in new ways to better meet the needs of today's students, faculty, and other communities of academic library users.
Author: Gail Munde Publisher: Elsevier ISBN: 1780630034 Category : Language Arts & Disciplines Languages : en Pages : 218
Book Description
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library’s ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes. Complex and fragmented subject matter is synthesized into clear and logical presentation Focuses on current research and best practices International in scope
Author: Peter Jordan
Author: Peter Jordan
Author: John Budd
Author: Peter Brophy
Author: Michele Crump
Author: John Budd
Author: Jeremy Atkinson
Author: Luisa Alvite
Author: Mary E. Miller
Author: G. Edward Evans
Author: Gail Munde