The Call Of Service PDF Download

Author: Robert Coles
Publisher: HarperCollins
ISBN: 0547524684
Category : Social Science
Languages : en
Pages : 339

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Book Description
In this book, Coles explores the concept of idealism and why it necessary to the individual and society.

Author: Robert Coles
Publisher: Macmillan Reference USA
ISBN:
Category : Political Science
Languages : en
Pages : 512

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Book Description
In this book, Coles explores the concept of idealism and why it necessary to the individual and society.

Author: James L. Perry
Publisher: Oxford University Press on Demand
ISBN: 0199234035
Category : Business & Economics
Languages : en
Pages : 346

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Book Description
Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.

Author: John Kerry
Publisher: Penguin
ISBN: 1101200898
Category : Biography & Autobiography
Languages : en
Pages : 158

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Book Description
In more than three decades of public service, from the battlefields of Vietnam to the floor of the U.S. Senate, John Kerry has proven himself to be one of our country’s great statesmen. A leader noted as much for his independence as for his integrity, he has always been inspired by the principles of democracy to fight to hold the political system accountable, to make it a government that is truly of its people and for its people. A Call to Service is Senator Kerry’s vision for America, reaching across partisan and ideological divides to identify the common ground of our ideals, values, and experiences, and in that common ground finding the inspiration to address the six critical challenges that face us all. Those challenges—a multilateral policy for defining a role for America on the world stage, a productive economy that benefits everyone, an education system that prepares our young for the future, a health-care system that is both affordable and of the highest quality, an energy plan that protects the environment and enables us to achieve energy independence, and the revival of committed citizenship—are united by the common element of service. The call to service is nothing less than a call to rebuild the commonwealth, a call upon the greatest resource we have, our people, to fulfill its vast potential for achievement and to make our great country even greater.

Author: Kisetsu Morita
Publisher: Yen Press LLC
ISBN: 1975305639
Category : Fiction
Languages : en
Pages : 212

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Book Description
A vampiric romantic comedy...? After a lifetime of hardship due to a curse placed on him by his grandfather, all Ryouta wants is to be left alone. However, when he wanders into the mountains to find some peace and quiet, instead he finds a town taken over by vampires! To make matters worse, one of its residents, a haughty (and rather eccentric) girl, soon sets her sights on him with the goal of making him her servant. Now, Ryouta has a choice to make-escape back to his old life in Japan or live out his days as the minion of Shiren Fuyukura in the quirky town of Akinomiya. An absurd new adventure from the author of I've Been Killing Slimes for 300 Years and Maxed Out My Level!

Author: Don Hales
Publisher: Ecademy Press
ISBN: 1905823169
Category : Business enterprises
Languages : en
Pages : 298

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Book Description
This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.

Author: James Hudson Taylor
Publisher: DigiCat
ISBN:
Category : Fiction
Languages : en
Pages : 89

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Book Description
DigiCat Publishing presents to you this special edition of "A Retrospect" by James Hudson Taylor. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.

Author: Roger Daviston
Publisher: Createspace Independent Publishing Platform
ISBN: 9781546381938
Category :
Languages : en
Pages : 60

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Book Description
Want to learn how to get paid what you are worth? When I owned my heating and air business I often pondered the question - how do I make money on these $150 service calls? If your service department is supported and subsidized by the installation department, you'll want to read this book. This book spells out a step by step process for executing a service call that, if followed, will result in massive increases in revenue per ticket. It is a simple process, scalable and easy to learn. I have included many stories from what I have learned by observing service calls since 2001 that will illustrate the principles set forth. I have taken what I gleaned from years of studying counseling, psychology, Sandler Sales training and neurolinguistics programming and show you how to apply these principles to a service call. If you follow this system you'll build a very profitable service department while not being rushed to run more calls because you'll learn how to make more with less. I'll show you how to bring back the fun into your business, which will result in much happier customers and technicians. Second Edition Notes This Second Edition includes brand new service call script templates to help you apply The Service Call Blueprint to your business. We also fixed some minor errors found by our helpful readers.

Author: Randy Rubingh
Publisher: Createspace Independent Pub
ISBN: 9781482740103
Category : Business & Economics
Languages : en
Pages : 206

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Book Description
"I once heard it said that running a call center is not rocket science. While you may not need the skills and education of an aerospace engineer, successful call center management does require certain skills and insight."-RANDY RUBINGH Call Center Rocket Science gives practical, hands on advice for today's customer service professionals. Here you will find real world advice on a wide variety of topics essential to effective call center management including: Recruiting and Hiring: How to find great agents, what to look for in a candidate, how to weed out applicants that may not be a good fit, closing the best candidates. Training: How to develop an effective new hire training course that prepares reps to take successfully take calls starting their first day on the floor. Effective Role playing strategies to increase effectiveness of training. Management: Creating a world class culture to motivate and retain your staff. How to look at and understand call center statistics. Call Center Operations: How to handle the day to day activity of a call center, and manage the business without constantly fighting fires. Outsourcing: For outsourcers- tips on how to make your client satisfied and give you more business. For those who outsource there are tips on how to get below the surface to truly understanding the level of service being provided by your service provider. Overall 110 tips that most centers can implement right away and receive immediate benefit of improved operations, and higher levels of employee and customer satisfaction.

Author: Patty Krawec
Publisher: Broadleaf Books
ISBN: 1506478263
Category : History
Languages : en
Pages : 225

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Book Description
We find our way forward by going back. The invented history of the Western world is crumbling fast, Anishinaabe writer Patty Krawec says, but we can still honor the bonds between us. Settlers dominated and divided, but Indigenous peoples won't just send them all "home." Weaving her own story with the story of her ancestors and with the broader themes of creation, replacement, and disappearance, Krawec helps readers see settler colonialism through the eyes of an Indigenous writer. Settler colonialism tried to force us into one particular way of living, but the old ways of kinship can help us imagine a different future. Krawec asks, What would it look like to remember that we are all related? How might we become better relatives to the land, to one another, and to Indigenous movements for solidarity? Braiding together historical, scientific, and cultural analysis, Indigenous ways of knowing, and the vivid threads of communal memory, Krawec crafts a stunning, forceful call to "unforget" our history. This remarkable sojourn through Native and settler history, myth, identity, and spirituality helps us retrace our steps and pick up what was lost along the way: chances to honor rather than violate treaties, to see the land as a relative rather than a resource, and to unravel the history we have been taught.