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Author: Sharma, Dipanker Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 471
Book Description
Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.
Author: Sharma, Dipanker Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 471
Book Description
Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.
Author: Bhardwaj, Bhawana Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 437
Book Description
The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.
Author: Bhawana Bhardwaj Publisher: ISBN: Category : Business & Economics Languages : en Pages : 0
Book Description
"This book addresses the operational, managerial, and contemporary business management issues to provide thoughtful insight and stimulate discussion and debate amongst industry stakeholders and academicians about the role of artificial intelligence and emotional intelligence in modern business management"--
Author: Jordi Canals Publisher: Springer Nature ISBN: 3030206807 Category : Business & Economics Languages : en Pages : 254
Book Description
Artificial Intelligence (AI) is redefining the nature and principles of general management. The technological revolution is reshaping industries, disrupting existing business models, making traditional companies obsolete and creating social change. In response, the role of the manager needs to urgently evolve and adjust. Companies need to rethink their purpose, strategy, organisational design and decision-making rules. Crucially they will also need to consider how to nurture and develop the business leaders of the future and develop new ways to interact with society on issues such as privacy and trust. Containing international insights from leading figures from the world of management and technology, this book addresses the big challenges facing organisations, including: · Decision-making · Corporate strategy · People management and leadership · Organisational design Taking a holistic approach, this collection of expert voices provides valuable insight into how firms will discover and commit to what makes them unique in this new big data world, empowering them to create and sustain competitive advantage.
Author: Catherine Prentice Publisher: Springer Nature ISBN: 9819918650 Category : Computers Languages : en Pages : 180
Book Description
This book takes a fresh stance and views EI and AI as services that are provided by service employees and machines as organisational offerings to customers. As emotional intelligence (EI) and artificial intelligence (AI) have been cited to have broad effects on individuals, businesses and beyond, this book is focused on the organisational context, specifically how they affect employees and customers from a marketing perspective. The stance in this book is consistent with the conceptualisation of a service. This book holds that intelligence in businesses must turn into organisational assets to manifest their values. Further, this book explores this service-dominant logic era, and compared to tangible products, service plays a key role in organisational performance and customer relationship with the organisation. Intelligence exhibited either by human or machine is not a tangible product, but can be utilised as a service to assist employees in performing tasks and delivering services as well as facilitating business transaction and customer experience. This book is structured as follows. Chapters 2 and 3 demystify emotional and artificial intelligence, from different perspectives, including conceptualisations, the history and evolution of the concepts, how they function and where they can apply to. These discussions help readers understand what exactly these two intelligences are. Chapters 4 and 5 analyse how emotional intelligence is related to employees and customers, respectively, with a focus on service organisations. Chapters 6–8 are dedicated to anatomising AI and how it is operationalised as a service to influence employees and customers. Specifically, viewing AI as a service, Chapter 6 examines the impact of AI service quality and how it is related to employee service quality. Chapter 7 analyses the influence of AI service quality on customers. Based on the discussion in Chapters 6 and 7, Chapter 8 is extended to develop a scale to measure such AI service, named AI service quality. The last three chapters of this book integrate EI and AI to analyse their respective impacts on employees and customers. Chapter 9 proposes EI as a moderator of AI, whereas Chapter 10 proposes AI as a moderator of EI. Chapter 11 employs service profit chain to integrate EI and AI in the chain relationship to understand their effects on both employees and customers. This chapter broadly covers the service industry with a focus on tourism and hospitality sector. The discussion on the impact of EI and AI is complemented with empirical studies conducted in tourism or hospitality context to address their effects in these sectors.
Author: Rai, Mritunjay Publisher: IGI Global ISBN: Category : Psychology Languages : en Pages : 332
Book Description
In the realm of analyzing human emotions through Artificial Intelligence (AI), a myriad of challenges persist. From the intricate nuances of emotional subtleties to the broader concerns of ethical considerations, privacy implications, and the ongoing battle against bias, AI faces a complex landscape when venturing into the understanding of human emotions. These challenges underscore the intricate balance required to navigate the human psyche with accuracy. The book, Using Machine Learning to Detect Emotions and Predict Human Psychology, serves as a guide for innovative solutions in the field of emotion detection through AI. It explores facial expression analysis, where AI decodes real-time emotions through subtle cues such as eyebrow movements and micro-expressions. In speech and voice analysis, the book unveils how AI processes vocal nuances to discern emotions, considering elements like tone, pitch, and language intricacies. Additionally, the power of text analysis is of great importance, revealing how AI extracts emotional tones from diverse textual communications. By weaving these systems together, the book offers a holistic solution to the challenges faced by AI in understanding the complex landscape of human emotions.
Author: Even, Angela M. Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 319
Book Description
In the aftermath of the COVID-19 pandemic, the landscape of human resources management has been reshaped by an array of unprecedented challenges. From the global skills gap to the profound effects of the Great Resignation, HR professionals and academic scholars alike are grappling with the complexities of navigating this new normal. The need for innovative solutions to address the evolving dynamics of the workforce, enhance productivity, and foster employee satisfaction has never been more critical. Effective Human Resources Management in the Multigenerational Workplace is a groundbreaking book tailored for academic scholars seeking comprehensive insights and solutions in the realm of human resources management. This publication provides a multifaceted framework for understanding and conquering the challenges that have emerged in the wake of the pandemic. With a wealth of evidence-based strategies and in-depth analysis, this book equips scholars with the tools to revolutionize HR practices.
Author: Ramakrishna, Yanamandra Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 325
Book Description
The formidable challenge of harmonizing economic imperatives with ecological responsibility in supply chain operations only increases with added complexity. In an era where global commerce is interwoven with environmental concerns, Sustainable Supply Chain Management for Environmental Responsibility is the pivotal resource that addresses the pervasive challenge of implementing Sustainable Supply Chain Management (SSCM). It navigates the intricate terrain of SSCM, offering an authoritative exploration of its key elements, drivers, and challenges. This book dissects the foundational principles of SSCM, revealing its relevance and significance in fostering environmental stewardship. Readers embark on a journey through the core elements of SSCM, from green procurement and sustainable production to optimizing logistics through technology-driven solutions. The narrative is grounded in academic rigor, enriched with case studies of companies that have triumphantly embraced SSCM, showcasing tangible benefits such as cost reduction, enhanced brand reputation, and heightened customer loyalty. This book is ideal for managers, academics, and students and unfolds environmental responsibility within the intricate fabric of supply chain operations.
Author: Hassan, Ahdi Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 312
Book Description
Rapid digital transformation is forcing the manufacturing industry to drastically alter its current trajectory for future success. The remarkable convergence of digitalization and manufacturing is reshaping industries, ushering in an era known as Industry 5.0. This revolutionary transition has given birth to digital manufacturing and smart factories, heralding a new dawn in the way we produce goods. The amalgamation of artificial intelligence (AI), robotics, the internet of things (IoT), augmented reality (AR), virtual reality (VR), big data analytics, cloud computing, and additive manufacturing stands poised to unlock unprecedented avenues in the realm of production. Practitioners, researchers, dreamers, and pioneers all are beckoned to explore the uncharted territories of digital innovation in manufacturing. Emerging Technologies in Digital Manufacturing and Smart Factories spans domains from mechanical and electrical engineering to computer science, from industrial economics to business strategy, and this book addresses this diverse audience. The book embarks on a comprehensive voyage, unveiling the latest evolutions and nascent trends within digital manufacturing and smart factories. From inception to execution, from design optimization to predictive maintenance, every phase of the manufacturing lifecycle is scrutinized through the lens of cutting-edge technologies. Rather than relying exclusively on the theoretical realm, this book also ventures into the crucible of real-world application, offering practical insights drawn from varied industries, including automotive, aerospace, and pharmaceuticals.
Author: Hasan, Rashedul Publisher: IGI Global ISBN: 1668498693 Category : Business & Economics Languages : en Pages : 276
Book Description
Corporate governance challenges in Asian markets have led to high-profile scandals and negative consequences for stakeholders, driven by weak governance structures, transparency deficiencies, and insufficient accountability. These issues are compounded by cultural and societal influences, emphasizing the need for a comprehensive understanding of the underlying factors at play. Cases on Uncovering Corporate Governance Challenges in Asian Markets, offers a compelling solution to address these pressing issues. Through a thorough analysis of prominent corporate scandals in Asia, the book investigates their origins, effects, and cultural influences that have contributed to their escalation. By scrutinizing these cases, the book provides actionable recommendations to enhance corporate governance practices, promoting transparency, accountability, and ethical conduct within companies. It serves as an indispensable resource for academic scholars, researchers, practitioners, policymakers, and students seeking insights into corporate governance in Asia. With its comprehensive understanding of governance failures and practical recommendations, Cases on Uncovering Corporate Governance Challenges in Asian Markets catalyzes positive change in the business landscape of Asian markets.
Author: Sharma, Dipanker
Author: Sharma, Dipanker
Author: Bhardwaj, Bhawana
Author: Bhawana Bhardwaj
Author: Jordi Canals
Author: Catherine Prentice
Author: Rai, Mritunjay
Author: Even, Angela M.
Author: Ramakrishna, Yanamandra
Author: Hassan, Ahdi
Author: Hasan, Rashedul