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Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 067425449X
Category : Business & Economics
Languages : en
Pages : 180

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 067425449X
Category : Business & Economics
Languages : en
Pages : 180

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674276604
Category : Business & Economics
Languages : en
Pages : 180

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher:
ISBN:
Category : Organizational sociology
Languages : en
Pages : 0

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, "exit," is for the member to quit the organization or for the customer to switch to the competing product, and the other, "voice," is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

Exit and Voice

Exit and Voice PDF Author: Lauren Duquette-Rury
Publisher: University of California Press
ISBN: 0520321960
Category : Social Science
Languages : en
Pages : 306

Book Description
A free open access ebook is available upon publication. Learn more at www.luminosoa.org. Sometimes leaving home allows you to make an impact on it—but at what cost? Exit and Voice is a compelling account of how Mexican migrants with strong ties to their home communities impact the economic and political welfare of the communities they have left behind. In many decentralized democracies like Mexico, migrants have willingly stepped in to supply public goods when local or state government lack the resources or political will to improve the town. Though migrants’ cross-border investments often improve citizens’ access to essential public goods and create a more responsive local government, their work allows them to unintentionally exert political engagement and power, undermining the influence of those still living in their hometowns. In looking at the paradox of migrants who have left their home to make an impact on it, Exit and Voice sheds light on how migrant transnational engagement refashions the meaning of community, democratic governance, and practices of citizenship in the era of globalization.

The Virtues of Exit

The Virtues of Exit PDF Author: Jennet Kirkpatrick
Publisher: UNC Press Books
ISBN: 1469635402
Category : Political Science
Languages : en
Pages : 177

Book Description
Successful democracies rely on an active citizenry. They require citizens to participate by voting, serving on juries, and running for office. But what happens when those citizens purposefully opt out of politics? Exit—the act of leaving—is often thought of as purely instinctual, a part of the human "fight or flight" response, or, alternatively, motivated by an antiparticipatory, self-centered impulse. However, in this eye-opening book, Jennet Kirkpatrick argues that the concept of exit deserves closer scrutiny. She names and examines several examples of political withdrawal, from Thoreau decamping to Walden to slaves fleeing to the North before the Civil War. In doing so, Kirkpatrick not only explores what happens when people make the decision to remove themselves but also expands our understanding of exit as a political act, illustrating how political systems change in the aftermath of actual or threatened departure. Moreover, she reframes the decision to refuse to play along—whether as a fugitive slave, a dissident who is exiled but whose influence remains, or a government in exile—as one that shapes political discourse, historically and today.

Exit-Voice Dynamics and the Collapse of East Germany

Exit-Voice Dynamics and the Collapse of East Germany PDF Author: Steven Pfaff
Publisher: Duke University Press
ISBN: 0822387921
Category : History
Languages : en
Pages : 351

Book Description
Winner of the Social Science History Association President’s Book Award East Germany was the first domino to fall when the Soviet bloc began to collapse in 1989. Its topple was so swift and unusual that it caught many area specialists and social scientists off guard; they failed to recognize the instability of the Communist regime, much less its fatal vulnerability to popular revolt. In this volume, Steven Pfaff identifies the central mechanisms that propelled the extraordinary and surprisingly bloodless revolution within the German Democratic Republic (GDR). By developing a theory of how exit-voice dynamics affect collective action, Pfaff illuminates the processes that spurred mass demonstrations in the GDR, led to a peaceful surrender of power by the hard-line Leninist elite, and hastened German reunification. While most social scientific explanations of collective action posit that the option for citizens to emigrate—or exit—suppresses the organized voice of collective public protest by providing a lower-cost alternative to resistance, Pfaff argues that a different dynamic unfolded in East Germany. The mass exit of many citizens provided a focal point for protesters, igniting the insurgent voice of the revolution. Pfaff mines state and party records, police reports, samizdat, Church documents, and dissident manifestoes for his in-depth analysis not only of the genesis of local protest but also of the broader patterns of exit and voice across the entire GDR. Throughout his inquiry, Pfaff compares the East German rebellion with events occurring during the same period in other communist states, particularly Czechoslovakia, China, Poland, and Hungary. He suggests that a trigger from outside the political system—such as exit—is necessary to initiate popular mobilization against regimes with tightly centralized power and coercive surveillance.

Exits, Voices and Social Investment

Exits, Voices and Social Investment PDF Author: Keith Dowding
Publisher: Cambridge University Press
ISBN: 1107022428
Category : Business & Economics
Languages : en
Pages : 207

Book Description
Examines how people's investment or stake in their communities affects the provision of public services.

Exit to Freedom

Exit to Freedom PDF Author: Calvin C. Johnson, Jr.
Publisher: University of Georgia Press
ISBN: 9780820327846
Category : Biography & Autobiography
Languages : en
Pages : 328

Book Description
"The only firsthand account of a wrongful conviction overturned by DNA evidence"--Cover.

Worldly Philosopher

Worldly Philosopher PDF Author: Jeremy Adelman
Publisher: Princeton University Press
ISBN: 0691163499
Category : Biography & Autobiography
Languages : en
Pages : 760

Book Description
The life and times of one of the most provocative thinkers of the twentieth century Worldly Philosopher chronicles the times and writings of Albert O. Hirschman, one of the twentieth century's most original and provocative thinkers. In this gripping biography, Jeremy Adelman tells the story of a man shaped by modern horrors and hopes, a worldly intellectual who fought for and wrote in defense of the values of tolerance and change. This is the first major account of Hirschman’s remarkable life, and a tale of the twentieth century as seen through the story of an astute and passionate observer. Adelman’s riveting narrative traces how Hirschman’s personal experiences shaped his unique intellectual perspective, and how his enduring legacy is one of hope, open-mindedness, and practical idealism.

Power Without Knowledge

Power Without Knowledge PDF Author: Jeffrey Friedman
Publisher: Oxford University Press, USA
ISBN: 0190877170
Category : Political Science
Languages : en
Pages : 409

Book Description
Technocrats claim to know how to solve the social and economic problems of complex modern societies. But as Jeffrey Friedman argues in Power without Knowledge, there is a fundamental flaw with technocracy: it requires an ability to predict how the people whom technocrats attempt to control will act in response to technocratic policies. However, the mass public's ideas-the ideas that drive their actions-are far too varied and diverse to be reliably predicted. But that is not the only problem. Friedman reminds us that a large part of contemporary mass politics, even populist mass politics, is essentially technocratic too. Members of the general public often assume that they are competent to decide which policies or politicians will be able to solve social and economic problems. Yet these ordinary "citizen-technocrats" typically regard the solutions to social problems as self-evident, such that politics becomes a matter of vetting public officials for their good intentions and strong wills, not their technocratic expertise. Finally, Friedman argues that technocratic experts themselves drastically oversimplify technocratic realities. Economists, for example, theorize that people respond rationally to the incentives they face. This theory is simplistic, but it gives the appearance of being able to predict people's behavior in response to technocratic policy initiatives. If stripped of such gross oversimplications, though, technocrats themselves would be forced to admit that a rational technocracy is nothing more than an impossible dream. Ranging widely over the philosophy of social science, rational choice theory, and empirical political science, Power without Knowledge is a pathbreaking work that upends traditional assumptions about technocracy and politics, forcing us to rethink our assumptions about the legitimacy of modern governance.