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How I Learned to Let My Workers Lead

How I Learned to Let My Workers Lead PDF Author: Ralph Stayer
Publisher: Harvard Business Review Press
ISBN: 1633691381
Category : Business & Economics
Languages : en
Pages : 80

Book Description
Are your employees like a synchronized "V" of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes to succeed. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

How I Learned to Let My Workers Lead

How I Learned to Let My Workers Lead PDF Author: Ralph Stayer
Publisher: Harvard Business Review Press
ISBN: 1633691381
Category : Business & Economics
Languages : en
Pages : 80

Book Description
Are your employees like a synchronized "V" of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes to succeed. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Designing Service Excellence

Designing Service Excellence PDF Author: Brian Hunt
Publisher: CRC Press
ISBN: 1040053548
Category : Business & Economics
Languages : en
Pages : 198

Book Description
The moment of truth-that instant when consumers experience and judge service quality-is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and fina

Love Your Neighbor

Love Your Neighbor PDF Author: Ralph C. Stayer
Publisher: Simon and Schuster
ISBN:
Category : Business & Economics
Languages : en
Pages : 175

Book Description
Love Your Neighbor makes the case for capitalism as the only system that can end poverty, solve intractable crises, and increase human flourishing. Love Your Neighbor builds on the National Best Seller Flight of the Buffalo by Ralph Stayer with James Belasco. Ralph's story and experience transformed the business world. It offers a bold and straightforward plan for rethinking leadership—still taught in business schools and leadership seminars worldwide. Finally, after decades of more experience, Love Your Neighbor delivers the sequel that readers demanded. Love Your Neighbor is the fruit of that patience—and thirty years of reflection and leadership. As the longtime CEO of Johnsonville Foods, Ralph learned to let his workers lead. Love Your Neighbor shows that the real secret behind Johnsonville's success was a conscious decision to align the company's practices with God's plan for human flourishing. Love Your Neighbor defends and champions capitalism which continues to be under attack in America—and why faith-informed capitalism is the only vehicle that can bring prosperity and purpose to everyone. Love Your Neighbor goes beyond that of another pretty sermon—it's a blueprint for transformation based on Ralph's decades of experience as one of America's most successful CEOs. It provides a moral foundation for capitalism during a time of challenge and crisis, demonstrating its vast superiority over socialism and other fallen economic systems. Ralph's experience at Johnsonville Foods points to a proud and unapologetic conviction in capitalism that serves God, builds strong communities, and embodies what it means to love your neighbor.

First Person

First Person PDF Author: Thomas Teal
Publisher: Harvard Business Press
ISBN: 9780875846743
Category : Business & Economics
Languages : en
Pages : 296

Book Description
In this striking and often moving collection of first-person accounts from the Harvard Business Review, the eleven contributors describe the hazards and frustrations of trying to be a good manager. Together, the voices in First Person provide a dose of realism that will inspire and motivate the leaders of today and tomorrow.

Flight of the Buffalo

Flight of the Buffalo PDF Author: James A. Belasco
Publisher: Grand Central Publishing
ISBN: 9780446549301
Category : Business & Economics
Languages : en
Pages : 355

Book Description
A hardcover bestseller now in paperback presents a management program that encourages employee leadership--which today's companies must have more of if they are to survive the coming decades.

A Radical Enterprise

A Radical Enterprise PDF Author: Matt K. Parker
Publisher: IT Revolution
ISBN: 1950508021
Category : Business & Economics
Languages : en
Pages : 250

Book Description
The fastest growing and most competitive organizations in the world have no bureaucracies, no bosses, and no bullshit. The tomato sauce in your pantry. The raincoat in your closet. The smart TV hanging in your living room. What do all of these products have in common? Chances are they were created by organizations where colleagues self-allocate into teams based on intrinsic motivation. Where individuals self-manage their commitments to each other without the coercion of managers. And where teams launch new products and ventures on the market without the control of leaders. These organizations represent a new, radically collaborative breed of corporation. Recently doubling in number and already comprising 8% of corporations around the world, scientists and researchers have discovered that radically collaborative organizations are more competitive on practically every meaningful financial measure. They enjoy higher market share, higher innovation, and higher customer satisfaction than their traditional corporate competitors—and they also enjoy higher engagement, loyalty, and motivation from their employees. In this groundbreaking book, technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability. Millions of workers around the world are collapsing under the weight of command-and-control culture. The crisis has reached its breaking point. Now is the time to embrace radical change. Discover the revolutionary shift to partnership and equality and the economic superiority that follows with A Radical Enterprise.

Managing Organizational Conflict

Managing Organizational Conflict PDF Author: Sam Blank
Publisher: McFarland
ISBN: 1476637903
Category : Business & Economics
Languages : en
Pages : 233

Book Description
Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.

Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance

Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance PDF Author: Jim Clemmer
Publisher: Jim Clemmer
ISBN: 9780771591662
Category : Business & Economics
Languages : en
Pages : 422

Book Description
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change

Complex Adaptive Leadership

Complex Adaptive Leadership PDF Author: Mr Nick Obolensky
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472447913
Category : Business & Economics
Languages : en
Pages : 275

Book Description
Complex Adaptive Leadership, a Gower bestseller, has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim. In this updated paperback edition, the author argues that leadership is a complex dynamic process and should involve all those engaged in a particular enterprise. Nick Obolensky has practised, researched and taught leadership in the public, private and voluntary sectors, and in this exciting book he brings together his knowledge of theory, his own experience, and the results of 19 years of research involving 2,500 executives in 40 countries around the world.

Complex Adaptive Leadership

Complex Adaptive Leadership PDF Author: Nick Obolensky
Publisher: Routledge
ISBN: 1351965514
Category : Business & Economics
Languages : en
Pages : 256

Book Description
Complex Adaptive Leadership argues leadership should not be something only exercised by nominated leaders. It is a complex dynamic process involving all those engaged in a particular enterprise. The theoretical background to this lies in complexity science and chaos theory - spoken and written about in the context of leadership for the last 20 years, but still little understood. We all seem intuitively to know leadership 'isn't what it used to be' but we still cling to old assumptions which look anachronistic in changing and challenging times. Organisations and their contexts are increasingly paradoxical and uncertain. A broader approach to leadership is needed. Nick Obolensky has practised leadership in the public, private and voluntary sectors. He has also researched it, and taught it over many years in leading business schools. In this exciting book he brings together his knowledge of theory, his own experience, and the results of 15 years of research involving 1,500 executives in 40 countries around the world. The main conclusion from that research is that the more complex things become, the less traditional directive leadership is needed. Those operating in the real world, nonetheless, need ways of coping. The book is focused on helping practitioners struggling to interpret and react to increasingly complex events. Arranged in four parts, it provides a number of exercises, tools and models that will help the reader to understand: - why the context for leadership has changed, and why complexities in organisations have emerged - what complexity is and what lessons can be drawn from this emergent area of scientific study - how Complex Adaptive Leadership can be exercised in a very practical way at two levels: organisationally and individually, and how to get more for less - the actions that can be taken when Complex Adaptive Leadership is applied. The book will particularly appeal to practitioners wishing to add to their knowledge of leadership theory.