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Author: Judith A. Lewis Publisher: Brooks Cole ISBN: Category : Education Languages : en Pages : 248
Book Description
Master management and leadership with MANAGEMENT OF HUMAN SERVICE PROGRAMS. Practical and easy to use, this human services text provides important guidelines for working within agencies that every manager of administrator needs to know. Every chapter includes a case example with reflection questions to help you view the issues in action and to help you reflect on how you would handle the scenario. Topics include challenges of management, environments of human service agencies, program design, organizational theory, organizational design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence.
Author: Judith A. Lewis Publisher: Brooks Cole ISBN: Category : Education Languages : en Pages : 248
Book Description
Master management and leadership with MANAGEMENT OF HUMAN SERVICE PROGRAMS. Practical and easy to use, this human services text provides important guidelines for working within agencies that every manager of administrator needs to know. Every chapter includes a case example with reflection questions to help you view the issues in action and to help you reflect on how you would handle the scenario. Topics include challenges of management, environments of human service agencies, program design, organizational theory, organizational design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence.
Author: Lawrence L. Martin Publisher: SAGE ISBN: 141297061X Category : Political Science Languages : en Pages : 161
Book Description
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
Author: Rino J. Patti Publisher: SAGE ISBN: 1412952913 Category : Political Science Languages : en Pages : 537
Book Description
Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.
Author: Michael J. Austin Publisher: SAGE ISBN: 141294127X Category : Business & Economics Languages : en Pages : 304
Book Description
The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Author: Lawrence L. Martin Publisher: Waveland Press ISBN: 1478647116 Category : Social Science Languages : en Pages : 204
Book Description
The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.
Author: Irwin Nesoff Publisher: Taylor & Francis ISBN: 1000553736 Category : Social Science Languages : en Pages : 237
Book Description
Human Service Program Planning Through a Social Justice Lens provides a foundation in social justice to students while developing practical skills and knowledge about the steps and tasks involved in planning social programs. Through the "parallel process" of contextualizing social issues while teaching the process of program planning, students will develop a perspective on the need for social justice planning and its impact on marginalized communities and populations. The textbook explores current concepts and approaches to understanding social issues and involving impacted communities and individuals. These include: Intersectionality, Appreciative Inquiry, Participatory Planning and Visioning, which serve to challenge preconceptions while coupling these with the step-by-step approach to planning using the Logic Model. Utilizing meaningful examples to demonstrate how social justice planning can be implemented, Human Service Program Planning Through a Social Justice Lens is appropriate for students of social work as well as practitioners in human services, public administration and public health.
Author: Lawrence L. Martin Publisher: SAGE ISBN: 9780803949508 Category : Business & Economics Languages : en Pages : 124
Book Description
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Author: Marvin D Feit Publisher: Routledge ISBN: 1135410135 Category : Medical Languages : en Pages : 190
Book Description
Rather than treating financial management as an independent administrative practice, Financial Management in Human Services provides students and social service administrators with a conceptual framework in which financial management is the major responsibility of an administration, not just a separate practice. This text describes how the integration of administrative practice with fiscal responsibility and accountability will help you plan better programs, account for all fiscal transactions, and coordinate and evaluate services more effectively. Containing many different approaches on how to determine costs, obtain information, and collect data, this text will help you clearly evaluate your organization’s progress and determine if your program goals are being reached. Financial Management in Human Services also discusses other topics related to efficient management, including: applying financial management techniques to the areas of program planning, service monitoring, estimating service and unit costs, and setting future service priorities in order to make better business decisions utilizing the information generated from the Financial Management System (FMS) to improve administrative functions, such as forecasting and goal determination, activity flow and service provision monitoring, and service planning according to program policy examining the importance of the four administrative subsystems-- budgeting and accounting, service coordination, program planning, and program evaluation choosing a FMS with consideration to certain factors, such as availability of information and identifying informational needs of the administration listing of reactive and proactive types of financial reports that help administrators evaluate the costs of services provided and identify problems in balancing the fiscal budget using methods such as a line item analysis to accurately compute the costs of staff involvement in a program This organized, straightforward text will help you evaluate all costs-- from salaries, travel time, and office supplies to direct costs to make your office more organized and productive. Complete with questions and answers about starting and maintaining a FMS, Financial Management in Human Services will enable you to manage finances more efficiently, making it easier for you to reach and set goals that better serve your clients.
Author: Ralph Brody Publisher: SAGE Publications ISBN: 1483314979 Category : Social Science Languages : en Pages : 449
Book Description
Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.
Author: Judith A. Lewis
Author: Judith A. Lewis
Author: Lawrence L. Martin
Author: Rino J. Patti
Author: Michael J. Austin
Author: Lawrence L. Martin
Author: Irwin Nesoff
Author: Lawrence L. Martin
Author: Marvin D Feit
Author: Ralph Brody
Author: Professor Roger A Lohmann