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Author: Donald S. Elliott Publisher: American Library Association ISBN: 9780838909232 Category : Language Arts & Disciplines Languages : en Pages : 196
Book Description
With tax-funded organizations under microscopic scrutiny, library directors need to make a strong public case for the value their library provides. Measuring Your Library's Value, designed to serve large to medium-sized public libraries, gives librarians the tools to conduct a defensible and credible Cost-Benefit Analysis (CBA). Based on research funded by IMLS and PLA, this hands-on reference covers the economic basics with librarian-friendly terms and examples, preparing library leaders to collaborate with economist-consultants. Library directors and trustees will learn how to credibly measure the dollars and cents value your community receives from library services and access proven examples for communicating what different community stakeholders need to hear.
Author: Donald S. Elliott Publisher: American Library Association ISBN: 9780838909232 Category : Language Arts & Disciplines Languages : en Pages : 196
Book Description
With tax-funded organizations under microscopic scrutiny, library directors need to make a strong public case for the value their library provides. Measuring Your Library's Value, designed to serve large to medium-sized public libraries, gives librarians the tools to conduct a defensible and credible Cost-Benefit Analysis (CBA). Based on research funded by IMLS and PLA, this hands-on reference covers the economic basics with librarian-friendly terms and examples, preparing library leaders to collaborate with economist-consultants. Library directors and trustees will learn how to credibly measure the dollars and cents value your community receives from library services and access proven examples for communicating what different community stakeholders need to hear.
Author: Megan Oakleaf Publisher: ALA Editions ISBN: 9780838915929 Category : Language Arts & Disciplines Languages : en Pages : 0
Book Description
This resource from Megan Oakleaf, who wrote a benchmark ACRL report on library value, will help you apply value and impact concepts to your own library. It includes 52 activities designed as part of professional development workshops and in consultation with libraries.
Author: Megan J. Oakleaf Publisher: Assoc of Cllge & Rsrch Libr ISBN: 0838985688 Category : Education Languages : en Pages : 211
Book Description
This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.
Author: Elisabeth Doucett Publisher: American Library Association ISBN: 0838909620 Category : Business & Economics Languages : en Pages : 139
Book Description
Branding is one part of the marketing process that focuses on developing a laser-clear message and the means to communicate that message to the intended audience. But as a library, where does branding fit?
Author: Marwin Britto Publisher: ISBN: 9780838989456 Category : Academic libraries Languages : en Pages : 0
Book Description
"Academic Libraries and the Academy is a thorough collection of best practices, lessons learned, approaches, and strategies of how librarians, library professionals, and others in academic libraries around the world are successfully providing evidence of their contributions to student academic success and effectively demonstrating their library's value and worth to institutional administrators and stakeholders. Forty-two case studies are divided into four sections--from beginning assessment work through assessment activities that are more difficult to measure and generally more time- and resource-intensive--to provide practicable ideas and effective strategies for all levels of experience, assessment skills, stages of implementation, and access to resources"--
Author: Joseph R. Matthews Publisher: Bloomsbury Publishing USA ISBN: 1440855374 Category : Language Arts & Disciplines Languages : en Pages : 481
Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author: Clayton M. Christensen Publisher: Harvard Business Review Press ISBN: 1633692574 Category : Business & Economics Languages : en Pages : 26
Book Description
In the spring of 2010, Harvard Business School’s graduating class asked HBS professor Clay Christensen to address them—but not on how to apply his principles and thinking to their post-HBS careers. The students wanted to know how to apply his wisdom to their personal lives. He shared with them a set of guidelines that have helped him find meaning in his own life, which led to this now-classic article. Although Christensen’s thinking is rooted in his deep religious faith, these are strategies anyone can use. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Author: Joseph R. Matthews Publisher: Libraries Unlimited ISBN: 1591581001 Category : Language Arts & Disciplines Languages : en Pages : 0
Book Description
A library consultant considers the ways libraries can demonstrate their value and communicate this value with funders and patrons. Chapters focus on aspects of the library organization, such as the library's mission and values, its users, social benefits, economic impacts, and communications. Appendices discuss various types of value indicators.
Author: Rhea Joyce Rubin Publisher: American Library Association ISBN: 9780838935606 Category : Language Arts & Disciplines Languages : en Pages : 190
Book Description
I became a librarian because of my interest in how reading affects people, how it can lead to insights and help people transform their lives...library services and materials help them in their efforts to change and grow. Outcome measurement can assess how well libraries do that.—Rhea Joyce Rubin from the Preface Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they: Enhance library programs using evaluation techniques Use and customize the 14 step-by-step workforms to address unique needs Gather and interpret statistically accurate data to demonstrate outcomes Measure, evaluate, and present outcomes to attract funding Applying these concepts in examples and in two running case studies, an Internet class for seniors, and a teen mother-tutoring program brings the model to life. The "Toolkit" includes tips on creating evaluations, coding data, and selecting a sample. By assessing the impact of services in users' lives, public library directors and program managers demonstrate to funding bodies their accountability and the effectiveness of programs, thus positioning their libraries to secure maximum funding.
Author: Donald S. Elliott
Author: Donald S. Elliott
Author: Donald S. Elliott
Author: Megan Oakleaf
Author: Megan J. Oakleaf
Author: Elisabeth Doucett
Author: Marwin Britto
Author: Joseph R. Matthews
Author: Clayton M. Christensen
Author: Joseph R. Matthews
Author: Rhea Joyce Rubin