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Author: Three Carpenter Publisher: Post Hill Press ISBN: 1637580274 Category : Business & Economics Languages : en Pages : 187
Book Description
In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They’ve developed a 5-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team’s success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle—unleashing people’s potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.
Author: Three Carpenter Publisher: Post Hill Press ISBN: 1637580274 Category : Business & Economics Languages : en Pages : 187
Book Description
In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They’ve developed a 5-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team’s success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle—unleashing people’s potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.
Author: Jack Lannom Publisher: Lannom, Incorporated ISBN: 9780976667100 Category : Business & Economics Languages : en Pages : 151
Book Description
Have you ever read a short, simple book that inspired your mind and lifted your spirits-a book that you couldn't wait to pass onto family and friends? People First is such a book.People First provides illumination for everyone who truly wants to make a difference in their own life and in the lives of others. It's a transformational 5-step philosophy told in a story format. Lannom believes that in any situation, when you put people first, you will be rewarded. If an employer treats employees as "purpose partners", success is sure to come. Lannom does not just spell out this advice, he also presents an interesting fiction story of a life-like situation. Dan Burton, CEO of a company is unhappy with his company's profits and his personal life, and he learns the valuable lesson of putting people first from his Sifu, Kung Fu instructor. Sifu teaches Dan the Pyramid of People Power. Through this Dan learns how to balance his personal and public lives.
Author: Eduardo P. Braun Publisher: McGraw Hill Professional ISBN: 1259835413 Category : Business & Economics Languages : en Pages : 304
Book Description
The book that redefines leadership for our time—inspired by personal interviews with Jack Welch, Bill Clinton, George Lucas, Madeleine Albright, Pope Francis, and others. In this insightful book, former director of the World Business Forum, Eduardo Braun, introduces a new vision of leadership: The New CEO—someone who puts people, cultures, and emotions first. Through thousands of hours of conversations with world-class leaders, Braun has identified 5 Key Roles leaders can use to inspire people to strive for greater success, and in turn change the world for good. With this refreshingly human approach, you’ll find it easy to integrate the 5 traits into your work and your life. The author shares intimate stories and practical life lessons from CEOs like Jack Welch and Tony Hsieh, who trusted their instincts, followed their passions, and shared their visions with others. Leaders at all levels will learn how to make stronger connections that get better results—and create a culture of inspiration and success.
Author: Vineet Nayar Publisher: Harvard Business Press ISBN: 1422139069 Category : Corporate culture Languages : en Pages : 210
Book Description
Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.
Author: Amy Lafko Publisher: Page Two Press ISBN: 9781774581209 Category : Languages : en Pages : 266
Book Description
Transform your healthcare practice with a prescription for success. What if your healthcare practice was a place where everyone-administrators, care providers, and patients-felt good? A place where burnout, job dissatisfaction, or staff turnover simply didn't exist? A place where you and your team show up every day energized, fulfilled, and inspired to deliver the highest quality of care? For too long, the healthcare system has been built exclusively around the needs of patients, at the expense of the mental and physical health of the very people who are expected to care for them. It's time for a People First approach-one where your finances, people, and business initiatives aren't suffering at the expense of patient needs. In this essential guide to organizational design for the healthcare sector, operational leadership expert Amy Lafko shows you how to build a thriving practice by focusing on the people who keep it running. You'll discover how to: ● Provide clarity around organizational mission, vision, values, and goals ● Engage, align, and empower teams ● Enhance communication and trust ● Decrease staff turnover and increase buy-in ● Boost profit margins ● Eliminate employee and leadership burnout ● Improve patient satisfaction ● Design a sustainable strategy for growth. By flipping the focus of your organization from the people who need care to those who provide it, your people will be armed with the tools and support necessary to bring their best to your patients. Whether you're in the process of mapping out your private practice, already running a successful practice, or are experiencing turmoil within your healthcare organization, you can set yourself on a path toward increased staff and patient satisfaction, improved productivity, and enhanced efficiency. People First is your prescription for success.
Author: João Biehl Publisher: Princeton University Press ISBN: 0691157391 Category : Social Science Languages : en Pages : 454
Book Description
A people-centered approach to global health When People Come First critically assesses the expanding field of global health. It brings together an international and interdisciplinary group of scholars to address the medical, social, political, and economic dimensions of the global health enterprise through vivid case studies and bold conceptual work. The book demonstrates the crucial role of ethnography as an empirical lantern in global health, arguing for a more comprehensive, people-centered approach. Topics include the limits of technological quick fixes in disease control, the moral economy of global health science, the unexpected effects of massive treatment rollouts in resource-poor contexts, and how right-to-health activism coalesces with the increased influence of the pharmaceutical industry on health care. The contributors explore the altered landscapes left behind after programs scale up, break down, or move on. We learn that disease is really never just one thing, technology delivery does not equate with care, and biology and technology interact in ways we cannot always predict. The most effective solutions may well be found in people themselves, who consistently exceed the projections of experts and the medical-scientific, political, and humanitarian frameworks in which they are cast. When People Come First sets a new research agenda in global health and social theory and challenges us to rethink the relationships between care, rights, health, and economic futures.
Author: Hahrie Han Publisher: University of Chicago Press ISBN: 022674406X Category : Political Science Languages : en Pages : 234
Book Description
Grassroots organizing and collective action have always been fundamental to American democracy but have been burgeoning since the 2016 election, as people struggle to make their voices heard in this moment of societal upheaval. Unfortunately much of that action has not had the kind of impact participants might want, especially among movements representing the poor and marginalized who often have the most at stake when it comes to rights and equality. Yet, some instances of collective action have succeeded. What’s the difference between a movement that wins victories for its constituents, and one that fails? What are the factors that make collective action powerful? Prisms of the People addresses those questions and more. Using data from six movement organizations—including a coalition that organized a 104-day protest in Phoenix in 2010 and another that helped restore voting rights to the formerly incarcerated in Virginia—Hahrie Han, Elizabeth McKenna, and Michelle Oyakawa show that the power of successful movements most often is rooted in their ability to act as “prisms of the people,” turning participation into political power just as prisms transform white light into rainbows. Understanding the organizational design choices that shape the people, their leaders, and their strategies can help us understand how grassroots groups achieve their goals. Linking strong scholarship to a deep understanding of the needs and outlook of activists, Prisms of the People is the perfect book for our moment—for understanding what’s happening and propelling it forward.
Author: Three Carpenter
Author: Three Carpenter
Author: Jack Lannom
Author: Eduardo P. Braun
Author: Michel Falcon
Author: Vineet Nayar
Author: Amy Lafko
Author: Bill Clinton
Author: João Biehl
Author: Hahrie Han
Author: Maximilian Wied (Prinz von)