People Skills for Public Managers PDF Download

Author: Suzanne McCorkle
Publisher: M.E. Sharpe
ISBN: 0765643537
Category : Political Science
Languages : en
Pages : 206

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Book Description
People Skills for Public Managers fills the need for a communication-focused book set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.

Author: Michael Mintrom
Publisher: Georgetown University Press
ISBN: 9781589013858
Category : Political Science
Languages : en
Pages : 284

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Book Description
Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.

Author: Suzanne Mccorkle
Publisher: Routledge
ISBN: 131746303X
Category : Business & Economics
Languages : en
Pages : 189

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Book Description
This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.

Author: Steven Flannes
Publisher: Jones & Bartlett Publishers
ISBN:
Category : Business & Economics
Languages : en
Pages : 480

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Book Description
For many project managers, handling people problems is the most challenging part of the job. People Skills for Project Managers is a practical guide filled with proven, how-to guidance for heading up a strong project team - and heading off emerging problems with team members before they become crises, weaken your project, and threaten its outcome.

Author: John Clayton Thomas
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
More and more, citizens are demanding and are being given a voice in the decision-making process of such diverse public interests as community development, crime prevention, mass transportation, environmental planning, and hazardous waste disposal. This growing trAnd of citizen activism combined with new legislative requirements and changing professional values has legitimized the role of the citizen in myriad areas of public management. How can managers meet the challenge of increasing citizen involvement in public management? John Clayton Thomas has written a straightforward and practical guide for public managers in which he outlines a strategic approach to public involvement in government decision making. Public Participation in Public Decisions prepares public managers for the difficult task of involving citizens more fully in the affairs of government while maintaining effectiveness and efficiency. In easy-to-understand terms, he presents the "Effective Decision Model of Public Involvement" that managers will find to be an invaluable asset when making decisions about when and how to involve the public.The author explores the sensible steps managers can take to successfully enhance public support and acceptance. The book is filled with illustrative examples and includes such useful information as: How to build strong and lasting working relationships with the public. The do's and don'ts to keep in mind when contemplating public involvement. How to make decisions that call for extensive public involvement. Which mechanism to employ if only information is desired from the public. And much more. Written for government officials at all levels, students of public administration, public planners, and consultants and trainers to government, Public Participation in Public Decisions outlines a strategic plan for including citizens in public decisions—a plan that goes a long way in creating a stronger democracy for all.

Author: R. Lefton
Publisher: McGraw Hill Professional
ISBN: 0071785663
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world. Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intended

Author: Robert L. Katz
Publisher: Harvard Business Review Press
ISBN: 163369139X
Category : Business & Economics
Languages : en
Pages : 88

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Book Description
While there is a widespread belief that some people are born to lead, the existence of an 'ideal manager' is almost entirely a myth. Basic skills - the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Author: Carolyn J. Hill
Publisher: CQ Press
ISBN: 1506316301
Category : Political Science
Languages : en
Pages : 678

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Book Description
Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.

Author: Evan Berman
Publisher: CRC Press
ISBN: 1466512954
Category : Political Science
Languages : en
Pages : 440

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Book Description
Wouldn‘t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn‘t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An explor

Author: Jeff Jones
Publisher: Paul Chapman Educational Publishing
ISBN: 9781412901109
Category : Business & Economics
Languages : en
Pages : 246

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Book Description
`This is a useful book and well written reflecting the author's considerable experience in the field' - National School Improvement Network News `Management Skills in Schools is a terrific digest of many important issues, built around a clear structure that helps the reader absorb information quickly. For the sheers scale of the references to educational gurus, it's worth the cover price: here is everything you need to quote' - Geoff Barton, Friday Magazine, Times Educational Supplement `This book provides an invaluable resource for everyone who is concerned with leadership and management in schools. As well as dealing with key issues and concepts it gives practical advice on strategies and techniques which can be deployed. It will enhance and complement existing skills as well as importing new ideas which will provide professional stimulus for the reader' - Sir Geoff Hampton, Dean of Education, Director of the Midlands Leadership Centre, University of Wolverhampton `For the discerning leader wanting to develop their personal management skills this is a "must have" resource. Whether working through Personal Management Skills independently or used as a professional development tool with a group of middle managers in a school this book will make a difference to how leaders work in schools' - Coleen R Jackson, Director, Roehampton Education Leadership Centre University of Surrey Roehampton `This is a timely collection of resources for those in middle management positions in schools. It brings together ideas on self management in addition to a comprehensive collection of materials on leading teams of staff. Particularly noteworthy are the sections on strategic decision making, action research in school improvement, and dealing effectively with conflict' - Brian Fidler, Professor of Education Management, The University of Reading Team leadership is vital element of school success, whether at the level of department, the curriculum area, the key stage, the phase, or in relation to pastoral and leadership teams. The Team leader must be skillful in creating cultures of success, and personal management skills are at the heart of getting the best from team members. In this book Jeff Jones shows how managers in education can contribute to school improvement, and focuses on the essential personal and practical management skills needed to instill a positive team culture, and support colleagues effectively. This book is an essential resource for those who lead and manage teams, at all levels within schools. Dr Jeff Jones has been a senior consultant and head of training and consultancy unit at the Centre for British Teachers CfBT in Reading since 1998, and is the well known author of such books as Monitoring and Evaluation for School Improvement, (2000), and Performance Management for School Improvement (2001)