Author: U.S. Fish and Wildlife ServicePublisher:
ISBN:
Category :
Languages : en
Pages : 60
Book Description
Service Management Plan
Author: U.S. Fish and Wildlife ServicePublisher:
ISBN:
Category :
Languages : en
Pages : 60
Book Description
The IT Service Management Process Manual
Author: James PerssePublisher: Van Haren
ISBN: 9087530188
Category : Education
Languages : en
Pages :
Book Description
This practical guide is a great solution to address the key problem how to implement ITSM and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes – small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which though valid are not a major issues for those organizations whose IT processes form only a small part of the service offering to customers. Each chapter has the following structure: Improvement activities Process inputs and outputs Processes related to Tools and techniques Key Performance Indicators Critical Success Factors Improvement roles Benefits of effective Implementation challenges and considerations Typical assets and artifacts of an Improvement program
IT Service Management: ISO/IEC 20000-1:2018 - Introduction and Implementation Guide - Second edition
Author: Dolf van der HavenPublisher: Van Haren
ISBN: 9401807027
Category : Education
Languages : en
Pages : 75
Book Description
The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services. This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice on implementing an SMS that conforms to the requirements. It does so by referring to the ISO/IEC 20000-1:2018 documentation toolkit, which is separately available and contains dozens of templates that allow you to provide the documented evidence necessary.
Saguaro National Park (N.P.), Fire Management Plan
Author: Tongass National Forest (N.F.), Land Management Plan Revision: Environmental Impact Statement
Author: Humboldt National Forest land and resource management plan
Author: Wasatch-Cache National Forest Land and Resource Management Plan
Author: Publisher:
ISBN:
Category : Cache National Forest (Utah and Idaho)
Languages : en
Pages : 618
Book Description
Building an Effective Cybersecurity Program, 2nd Edition
Author: Tari SchreiderPublisher: Rothstein Publishing
ISBN: 1944480544
Category : Computers
Languages : en
Pages : 448
Book Description
BUILD YOUR CYBERSECURITY PROGRAM WITH THIS COMPLETELY UPDATED GUIDE Security practitioners now have a comprehensive blueprint to build their cybersecurity programs. Building an Effective Cybersecurity Program (2nd Edition) instructs security architects, security managers, and security engineers how to properly construct effective cybersecurity programs using contemporary architectures, frameworks, and models. This comprehensive book is the result of the author’s professional experience and involvement in designing and deploying hundreds of cybersecurity programs. The extensive content includes: Recommended design approaches, Program structure, Cybersecurity technologies, Governance Policies, Vulnerability, Threat and intelligence capabilities, Risk management, Defense-in-depth, DevSecOps, Service management, ...and much more! The book is presented as a practical roadmap detailing each step required for you to build your effective cybersecurity program. It also provides many design templates to assist in program builds and all chapters include self-study questions to gauge your progress. With this new 2nd edition of this handbook, you can move forward confidently, trusting that Schreider is recommending the best components of a cybersecurity program for you. In addition, the book provides hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. Whether you are a new manager or current manager involved in your organization’s cybersecurity program, this book will answer many questions you have on what is involved in building a program. You will be able to get up to speed quickly on program development practices and have a roadmap to follow in building or improving your organization’s cybersecurity program. If you are new to cybersecurity in the short period of time it will take you to read this book, you can be the smartest person in the room grasping the complexities of your organization’s cybersecurity program. If you are a manager already involved in your organization’s cybersecurity program, you have much to gain from reading this book. This book will become your go to field manual guiding or affirming your program decisions.
Basic Service Management
Author: Rob EnglandPublisher: Lulu.com
ISBN: 0958296936
Category : Business & Economics
Languages : en
Pages : 65
Book Description
Service Management is the potent idea that could change your business. This useful little book is a pocket guide on how to operate any enterprise, described from the point of view of the services it delivers. After all, delivery is what success is all about. It describes the basics, in realistic pragmatic terms. And it is brief - we limited ourselves to 50 pages. Whether you are in manufacturing, trades, retail, IT, not-for-profit...; whether you provide service internally to the rest of your organisation or externally to paying customers; whether you work anywhere from a small business to a government department; this book introduces you to service management. It will get you started, get you up and running, and it will set you on the path to the advanced concepts if that is where you need to be.
Author: