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Author: Peter Jordan Publisher: Routledge ISBN: 1351895273 Category : Language Arts & Disciplines Languages : en Pages : 181
Book Description
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Author: Peter Jordan Publisher: Routledge ISBN: 1351895273 Category : Language Arts & Disciplines Languages : en Pages : 181
Book Description
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Author: Tom Kwanya Publisher: Elsevier ISBN: 178063384X Category : Language Arts & Disciplines Languages : en Pages : 190
Book Description
The emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh phenomenon and its impact on service delivery in libraries. This title analyses Library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators. Library 3.0 is divided into four chapters. The first chapter introduces and places the topic in context. The second chapter considers “point oh libraries. The third chapter covers library 3.0 librarianship, while the final chapter explores ways libraries can move towards ‘3.0'. Focuses on social media in research and academic libraries Gives context to the discussion of apomediation in librarianship and information services provision Provides a balance between more traditional and more progressive approaches
Author: Lynn Silipigni Connaway Publisher: Blackbirch Press, Incorporated ISBN: 9781556535000 Category : Language Arts & Disciplines Languages : en Pages : 207
Book Description
This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Author: AI-Suqri, Mohammed Nasser Publisher: IGI Global ISBN: 1466643544 Category : Language Arts & Disciplines Languages : en Pages : 286
Book Description
While high quality library and information services continue to thrive and strengthen economic and social development, much of the knowledge that exists on user’s needs and behaviors is fundamentally based on the results of users in English-speaking, western developed countries. Information Access and Library User Needs in Developing Countries highlights the struggles that developing countries face in terms of information gaps and information-seeking user behavior. The publication highlights ways in which users in developing countries can benefit from properly implementing LIS services. Researchers, academics, and practitioners interested in the design and delivery of information services will benefit from this collection of research.
Author: Osuigwe, Nkem Ekene Publisher: IGI Global ISBN: 1799811182 Category : Language Arts & Disciplines Languages : en Pages : 284
Book Description
Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.
Author: John M. Budd Publisher: Praeger ISBN: 031328153X Category : Language Arts & Disciplines Languages : en Pages : 0
Book Description
The purpose of this book is to examine the library and the librarian as they communicate with their raison d'etre, the user. Drawing from several literatures--those of communication, information theory, philosophy and linguistics--John M. Budd furthers the discussion of the communication process as it relates to libraries and librarians. Also investigated are various models, which are designed to describe a number of aspects of the communications process. The utility of these models in studying the library is covered extensively. This is especially useful in trying to determine dysfunction regarding the use of libraries and access to information. Noise, a particularly disruptive force, is investigated, including a look at how libraries and librarians create noise. Budd reviews some of the ways various schools of thought look at libraries, information and communication. He then focuses on information, its relationship to the library, and its rate of growth. The dynamics of communications as a process is discussed and examined vis-a-vis the library.
Author: Callan Bignoli Publisher: American Library Association ISBN: 0838949789 Category : Language Arts & Disciplines Languages : en Pages : 20
Book Description
In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book discusses why libraries should embrace change as a fundamental part of library life; explores how to harness rapid change to provide more responsive, user-centered library service; addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.
Author: Mark Y. Herring Publisher: McFarland ISBN: 9780786453931 Category : Language Arts & Disciplines Languages : en Pages : 199
Book Description
This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library’s staying power in the face of technological advancements (television, microfilm, and CD-ROM’s were all once predicted as the contemporary library’s heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.
Author: Suzanne M. Ward Publisher: Purdue University Press ISBN: 1612494293 Category : Language Arts & Disciplines Languages : en Pages : 372
Book Description
Academic E-Books: Publishers, Librarians, and Users provides readers with a view of the changing and emerging roles of electronic books in higher education. The three main sections contain contributions by experts in the publisher/vendor arena, as well as by librarians who report on both the challenges of offering and managing e-books and on the issues surrounding patron use of e-books. The case study section offers perspectives from seven different sizes and types of libraries whose librarians describe innovative and thought-provoking projects involving e-books. Read about perspectives on e-books from organizations as diverse as a commercial publisher and an association press. Learn about the viewpoint of a jobber. Find out about the e-book challenges facing librarians, such as the quest to control costs in the patron-driven acquisitions (PDA) model, how to solve the dilemma of resource sharing with e-books, and how to manage PDA in the consortial environment. See what patron use of e-books reveals about reading habits and disciplinary differences. Finally, in the case study section, discover how to promote scholarly e-books, how to manage an e-reader checkout program, and how one library replaced most of its print collection with e-books. These and other examples illustrate how innovative librarians use e-books to enhance users’ experiences with scholarly works.
Author: Peter Jordan
Author: Peter Jordan
Author: Tom Kwanya
Author: Lynn Silipigni Connaway
Author: AI-Suqri, Mohammed Nasser
Author: Osuigwe, Nkem Ekene
Author: John M. Budd
Author: Callan Bignoli
Author: Mark Y. Herring
Author: Suzanne M. Ward
Author: