Emotional Intelligence for Sales Success PDF Download

Author: Colleen Stanley
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814430295
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
Why do salespeople frequently fail to execute-even when they know what they should do?

Author: Colleen Stanley
Publisher: HarperCollins Leadership
ISBN: 1400217733
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

Author: Jeb Blount
Publisher: John Wiley & Sons
ISBN: 1119312574
Category : Business & Economics
Languages : en
Pages : 327

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Book Description
The New Psychology of Selling The sales profession is in the midst of a perfect storm. Buyers have more power—more information, more at stake, and more control over the sales process—than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo. Deteriorating attention spans have made it difficult to get buyers to sit still long enough to “challenge,” “teach,” “help,” give “insight,” or sell “value.” And a relentless onslaught of “me-too” competitors have made differentiating on the attributes of products, services, or even price more difficult than ever. Legions of salespeople and their leaders are coming face to face with a cold hard truth: what once gave salespeople a competitive edge—controlling the sales process, command of product knowledge, an arsenal of technology, and a great pitch—are no longer guarantees of success. Yet this is where the vast majority of the roughly $20 billion spent each year on sales training goes. It’s no wonder many companies are seeing 50 percent or more of their salespeople miss quota. Yet, in this new paradigm, an elite group of top 1 percent sales professionals are crushing it. In our age of technology where information is ubiquitous and buyer attention spans are fleeting, these superstars have learned how to leverage a new psychology of selling—Sales EQ—to keep prospects engaged, create true competitive differentiation, as well as shape and influence buying decisions. These top earners are acutely aware that the experience of buying from them is far more important than products, prices, features, and solutions. In Sales EQ, Jeb Blount takes you on an unprecedented journey into the behaviors, techniques, and secrets of the highest earning salespeople in every industry and field. You’ll learn: How to answer the 5 Most Important Questions in Sales to make it virtually impossible for prospects to say no How to master 7 People Principles that will give you the power to influence anyone to do almost anything How to shape and align the 3 Processes of Sales to lock out competitors and shorten the sales cycle How to Flip the Buyer Script to gain complete control of the sales conversation How to Disrupt Expectations to pull buyers towards you, direct their attention, and keep them engaged How to leverage Non-Complementary Behavior to eliminate resistance, conflict, and objections How to employ the Bridge Technique to gain the micro-commitments and next steps you need to keep your deals from stalling How to tame Irrational Buyers, shake them out of their comfort zone, and shape the decision making process How to measure and increase you own Sales EQ using the 15 Sales Specific Emotional Intelligence Markers And so much more! Sales EQ begins where The Challenger Sale, Strategic Selling, and Spin Selling leave off. It addresses the human relationship gap in the modern sales process at a time when sales organizations are failing because many salespeople have never been taught the human skills required to effectively engage buyers at the emotional level. Jeb Blount makes a compelling case that sales specific emotional intelligence (Sales EQ) is more essential to success than education, experience, industry awareness, product knowledge, skills, or raw IQ; and, sales professionals who invest in developing and improving Sales EQ gain a decisive competitive advantage in the hyper-competitive global marketplace. Sales EQ arms salespeople and sales leaders with the tools to identify their most important sales specific emotional intelligence developmental needs along with strategies, techniques, and frameworks for reaching ultra-high performance and earnings, regardless of sales process, industry, deal complexity, role (inside or outside), product or service (B2B or B2C).

Author:
Publisher:
ISBN: 9781597341509
Category : Emotional intelligence
Languages : en
Pages : 261

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Book Description
Secret to sales success starts with higher emotional intelligence (E.Q.). Improve your E.Q. and watch your sales soar! Emotional Intelligence (E.Q.) is the ability to relate to people and maintain positive relationships, and is now widely regarded as more critical to workplace success than I.

Author: Steven J. Stein
Publisher: John Wiley & Sons
ISBN: 0470681616
Category : Business & Economics
Languages : en
Pages : 375

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Book Description
REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

Author: Gareth Chick
Publisher: Critical Publishing
ISBN: 1912508079
Category : Business & Economics
Languages : en
Pages : 277

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Book Description
Corporate Emotional Intelligence is a seminal work for business in the 21st century. It analyses how human behaviour is conditioned within corporate cultures, and how managers come to adopt unconscious controlling habits that are counter-productive and that create cultures of fear. The book introduces us to the Corporapath and the Corporate Hostage and to the unique anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self awareness for all corporate citizens. Success in business now requires a different kind of human intelligence: IQ + EQ is no longer sufficient. We now need CEQ - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures.

Author: Joel E Winston
Publisher:
ISBN: 9781073398416
Category :
Languages : en
Pages : 122

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Book Description
Do you lose your self-control when under high-pressure? Or do you make poor decisions in the heat of the moment? Maybe you want to sharpen your negotiation skills with clients and business partners? If so, then keep on reading... It ́s no secret, that scientific research executed by the best-selling author Daniel Goleman in his famous book ́Emotional Intelligence ́, has proven that emotional intelligence plays a crucial role in success in your life. And even more in your life as an Entrepreneur. You ́re under constant stress. You have to deal with all kinds people all the time in different roles and circumstances: clients, business partners, employees. You have to respond and react quickly to questions, requests, deals, etc. Emotional Intelligence is all about: Your emotional awareness Your self-control Your ability to manage people So, it ́s easy to imagine that, when you improve the above skills the profit in your business will improve substantially as well. The billionaires Warren Buffet (the world-famous investor) and Jeff Bezos (founder and owner of amazon.com) attribute their success more to their Emotional Intelligence (EQ) than to their IQ. Here ́s a tiny fraction of what you will discover in Emotional Intelligence for Entrepreneurs: Use this simple technique to improve your emotional intelligence in a matter of seconds (Page 36) Tricks to make people executing your orders voluntarily, this will make your job easier and way more pleasant (page 53) An often ignored way to get to know the real issues in your business and discover problems that nobody told you before (page 49) How to avoid unnecessary stress, created by yourself (page 59) The most important secret behind real self-motivation (page 62) 7 Ways to motivate your team (page 82) A 30 day, 10 minutes a day, Emotional Intelligence booster program, especially designed for busy Entrepreneurs (page 85) How to change your view on money so you can attract better investors and increase your profits (page 56) And much, much more. You might assume that Emotional Intelligence is something you are born with or developed in your youth. You have it or you don ́t have it. Well the opposite is true; it can be learned. In a 2011 scientific study, performed at Yale University, researchers found proof that the skills which influence your Emotional Intelligence can be learned and improved during your life. In the 30-day Emotional Intelligence Booster Program, you will find a lot of practical examples especially designed to improve your Emotional Intelligence skills as an Entrepreneur. This will help you grow your Emotional Intelligence and profits in only 10 minutes day. So, if you want to improve yourself, scroll up, click: ́add to cart ́ and be the entrepreneur you want to be.

Author: Travis Bradberry
Publisher: TalentSmart
ISBN: 0974320625
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 282

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Book Description
Presents a step-by-step guide for increasing emotional intelligence through four core principles: self-awareness, self-management, social awareness, and relationsip management.

Author: Dave Kahle
Publisher: Red Wheel/Weiser
ISBN: 160163806X
Category : Business & Economics
Languages : en
Pages : 178

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Book Description
Learn the powerful questions to ask that separate the mediocre salespeople from the superstars. A good question is a salesperson’s most powerful tool, one that can be used in every stage of the sales process, from making appointments to closing the sale. Yet, most salespeople are ill-equipped to use this tool effectively. As a result, they deal with price issues, and wonder why the customer purchased from someone else. Question Your Way to Sales Success will transform the way you think and operate by offering specific, practical advice on how to ask better sales questions. A powerfully asked question . . . •Collects deeper and more detailed information about your customer •Makes your customer think about what you want him or her to think about •Creates the perception of your competence in your customer’s mind •Gains agreement from your customer—and clinches the deal

Author: Mark Hunter, CSP
Publisher: HarperCollins Leadership
ISBN: 1400215765
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
For salespeople feeling stressed and disappointed that their customers don’t want to hear from them, this guide is the key to developing the mindset and habits required to reach a new level of sales success. The world of sales can be tough, so it’s easy to get discouraged when the rejections start piling up and your customers stop answering the phone. This allows the wrong thought patterns to start developing, soon you aren’t making quotas and then you begin looking at job listings waiting for your next downfall. Sales expert Mark Hunter can relate as his start to sales was discouraging. The lessons he’s learned throughout his career are revealed in A Mind for Sales. He discovered that sales can be incredibly rewarding, such as customers calling you for advice, thanking you for improving their business, and referring you to colleagues. The difference is simply developing mindset and momentum habits. In A Mind for Sales, you’ll learn how to: Feel energized by renewed purpose and success in your sales role by following the success cycle approach. Receive practical strategies on how to change your mindset and succeed in sales. Learn the daily habits needed to maximize productivity and make hitting the ground running strategy #1. Gain real-world insights from Hunter’s vast experience as a successful sales professional and sales coach. Let this book inspire and prepare you to form the new habits you need to succeed and to realize the incredible rewards that a successful life in sales makes possible.