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Author: William L. Ury Publisher: Jossey-Bass ISBN: Category : Business & Economics Languages : en Pages : 240
Book Description
This book offers tested guidelines for designing a dispute resolution system that will help handle conflicts effectively on an ongoing basis - and avoid the damaging costs of attorneys fees, lost production, and emotional injury.
Author: William L. Ury Publisher: Jossey-Bass ISBN: Category : Business & Economics Languages : en Pages : 240
Book Description
This book offers tested guidelines for designing a dispute resolution system that will help handle conflicts effectively on an ongoing basis - and avoid the damaging costs of attorneys fees, lost production, and emotional injury.
Author: Stewart Levine Publisher: Berrett-Koehler Publishers ISBN: 160509580X Category : Business & Economics Languages : en Pages : 317
Book Description
Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.
Author: Mary Scannell Publisher: McGraw Hill Professional ISBN: 0071743669 Category : Business & Economics Languages : en Pages : 240
Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Alan Tidwell Publisher: A&C Black ISBN: 9780826458018 Category : Social Science Languages : en Pages : 196
Book Description
This work raises questions on whether and how to effectively resolve conflict. Taking stock of the ideas, assumptions and practices of this emerging field, the book provides an examination of conflict theory and practice, focusing on politics and international relations, as well as biology, culture, management, psychology and social psychology. Central to its thesis is the interaction between the skills of resolving conflict and societal pressures for conflict's continuation. Conflict resolution is a growth area of study; its methods are applicable in domestic violence as well as in attempts to secure world peace. This text is written in a deliberately provocative way which does not include every side to an argument.>
Author: Roger Fisher Publisher: Houghton Mifflin Harcourt ISBN: 9780395631249 Category : Business & Economics Languages : en Pages : 242
Book Description
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
Author: John Wear Burton Publisher: ISBN: Category : Law Languages : en Pages : 330
Book Description
The first part of a set of four volumes seeking to provide an historical and theoretical perspective for consideration of theory and practice in conflict resolution and prevention. The other volumes cover the human needs theory, and readings and practices in management and resolution.
Author: Dana Caspersen Publisher: Penguin ISBN: 069841067X Category : Business & Economics Languages : en Pages : 271
Book Description
The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
Author: John Winslade Publisher: John Wiley & Sons ISBN: 078799474X Category : Law Languages : en Pages : 342
Book Description
Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."
Author: Hezekiah Brown Publisher: Xlibris Corporation ISBN: 1543437850 Category : Self-Help Languages : en Pages : 97
Book Description
This book gives one a myriad of tools to resolve conflicts, as well as his hands-on experience as an arbitrator, mediator, and teacher. There are many life preparation strategies that can be learned from his many experiences. His theory that all disputes can be solved is a truism. In his experience, he solved some of the most difficult disputes using his frame of references, theories, and education to reach a settlement. Some of those disputes are landmark discussions and are used as references to settle present disputes. This book is well written and should be read by everyone because there is something in it for everyone!
Author: William L. Ury
Author: William L. Ury
Author: Stewart Levine
Author: Mary Scannell
Author: Alan Tidwell
Author: Roger Fisher
Author: John Wear Burton
Author: Dana Caspersen
Author: John Winslade
Author: Hezekiah Brown
Author: Sam Eicher