Qualitative Evaluation Methods for Reference Services PDF Download

Author: Lynn Westbrook
Publisher: Association of Research Libr
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 38

View

Book Description

Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236

View

Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951271
Category : Language Arts & Disciplines
Languages : en
Pages : 351

View

Book Description
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.

Author:
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 112

View

Book Description

Author: Richard E. Bopp
Publisher: Bloomsbury Publishing USA
ISBN: 1598848178
Category : Language Arts & Disciplines
Languages : en
Pages : 768

View

Book Description
Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Author: Patricia Gebhard
Publisher: McFarland
ISBN: 9780786402373
Category : Language Arts & Disciplines
Languages : en
Pages : 202

View

Book Description
Part I examines direct assistance in the library. Part II covers support for the reference desk, such as alternative provisions of service and reference manuals. In Part III, collection activities, instruction, publications, exhibits, and other reference activities are explored. Part IV takes a close look at departmental and library responsibilities.

Author:
Publisher:
ISBN:
Category : Electronic journals
Languages : en
Pages : 428

View

Book Description

Author:
Publisher: Assoc of Cllge & Rsrch Libr
ISBN:
Category :
Languages : en
Pages : 265

View

Book Description

Author: Allen Kent
Publisher: CRC Press
ISBN: 9780824720629
Category : Language Arts & Disciplines
Languages : en
Pages : 386

View

Book Description
Automated Discourse Generation to the User-Centered Revolution: 1970-1995

Author: Maria Salvadore
Publisher: American Library Association
ISBN: 0838935052
Category : Language Arts & Disciplines
Languages : en
Pages : 368

View

Book Description
Details the awards themselves and the books chosen and provides reviews, acceptance speeches, and profiles of authors.