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Author: Jeffrey H. Konis Publisher: ISBN: 9781478776024 Category : Fiction Languages : en Pages : 208
Book Description
This is the dream of a grandson, who had taken his grandmother for granted, to have a second chance, the opportunity to learn about his family from the only person in the world who knew them, who remembered them. My father remembers nothing about his real parents for they were dead by the time he was nine. Olga, his mother's younger sister, survived the Holocaust, found my father hiding on a farm in Poland and later brought him to America to raise as her own. He never asked her any questions about his parents. Though I later moved in with Olga for a period of time, I repeated history and never asked her the questions my father never asked. Olga has been gone for more than twenty years, along with everything she could have told me, leaving me with a sense of guilt and profound regret. The Conversations We Never Had is a chronicle of my time spent with Grandma "Ola" and tells the stories she might have shared had I asked the questions.
Author: Jeffrey H. Konis Publisher: ISBN: 9781478776024 Category : Fiction Languages : en Pages : 208
Book Description
This is the dream of a grandson, who had taken his grandmother for granted, to have a second chance, the opportunity to learn about his family from the only person in the world who knew them, who remembered them. My father remembers nothing about his real parents for they were dead by the time he was nine. Olga, his mother's younger sister, survived the Holocaust, found my father hiding on a farm in Poland and later brought him to America to raise as her own. He never asked her any questions about his parents. Though I later moved in with Olga for a period of time, I repeated history and never asked her the questions my father never asked. Olga has been gone for more than twenty years, along with everything she could have told me, leaving me with a sense of guilt and profound regret. The Conversations We Never Had is a chronicle of my time spent with Grandma "Ola" and tells the stories she might have shared had I asked the questions.
Author: Celeste Headlee Publisher: HarperCollins ISBN: 0062669028 Category : Self-Help Languages : en Pages : 272
Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Author: Emmanuel Acho Publisher: Flatiron Books: An Oprah Book ISBN: 125080048X Category : Social Science Languages : en Pages : 288
Book Description
INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.
Author: Mónica Guzmán Publisher: BenBella Books ISBN: 1637740328 Category : Self-Help Languages : en Pages : 289
Book Description
PORCHLIGHT BOOKS JUNE 2022 NONFICTION BESTSELLER “I can see this book helping estranged parties who are equally invested in bridging a gap—it could be assigned reading for fractured families aspiring to a harmonious Thanksgiving dinner.” —New York Times “Like all skills, these techniques take practice. But anyone who sincerely wants to bridge the gaps in understanding will appreciate this book. Guzmán is emphatic about making an effort to work on difficult conversations.” —Manhattan Book Review We think we have the answers, but we need to be asking a lot more questions. Journalist Mónica Guzmán is the loving liberal daughter of Mexican immigrants who voted—twice—for Donald Trump. When the country could no longer see straight across the political divide, Mónica set out to find what was blinding us and discovered the most eye-opening tool we’re not using: our own built-in curiosity. Partisanship is up, trust is down, and our social media feeds make us sure we’re right and everyone else is ignorant (or worse). But avoiding one another is hurting our relationships and our society. In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt—broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours. Drawing from cross-partisan conversations she’s had, organized, or witnessed everywhere from the echo chambers on social media to the wheat fields in Oregon to raw, unfiltered fights with her own family on election night, Mónica shows how you can put your natural sense of wonder to work for you immediately, finding the answers you need by talking with people—rather than about them—and asking the questions you want, curiously. In these pages, you’ll learn: How to ask what you really want to know (even if you’re afraid to) How to grow smarter from even the most tense interactions, online or off How to cross boundaries and find common ground—with anyone Whether you’re left, right, center, or not a fan of labels: If you’re ready to fight back against the confusion, heartbreak, and madness of our dangerously divided times—in your own life, at least—Mónica’s got the tools and fresh, surprising insights to prove that seeing where people are coming from isn’t just possible. It’s easier than you think.
Author: Caitlin Maling Publisher: Fremantle Press ISBN: 1925162419 Category : Poetry Languages : en Pages : 83
Book Description
Caitlin Maling's first collection is at heart a poetry of place. Cervantes, Donnelly River, Yallingup, Fremantle, Leonora, and beyond are richly evoked in poems ranging stylistically from accomplished mature lyrics and the confessional to narratives of raw power and feeling. Restlessly questioning and frequently allusive, slipping between promise and possibility, Maling's poems are invested in the actuality of the world, exploring the landscapes of memory and the brief moment of now.
Author: Douglas Stone Publisher: Penguin ISBN: 1101496762 Category : Psychology Languages : en Pages : 351
Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Erik Peterson Publisher: McGraw Hill Professional ISBN: 9780071752589 Category : Business & Economics Languages : en Pages : 272
Book Description
Win more deals with the perfect sales story! “Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve.” —Karen Quintos, CMO and SVP, Dell Inc. “The concepts outlined in this book are critical skills to building a world-class presales organization.” —Ken Hamel, Senior Vice President, Global Solutions and Presales, SAP “Our new messaging, using the approaches presented in this book, is great and is being widely used by our sales team. We’ve never had a year end sales meeting with content that was met with such widespread acceptance and enthusiasm.” —Jerry D. Cline, Senior Vice President, Retail Sales and Marketing, AmerisourceBergen Drug Company “The best salespeople sit across the table and make change easy for their customer by creating a succinct story and vision for what to change, how to change it, and how it will impact customer results. An enterprise focus on sales messaging, using the concepts in this book, is the hidden secret to driving incremental sales productivity and overwhelming customer success!” —Ken Powell, Vice President, Worldwide Sales Enablement, ADP “The Power Messaging techniques in this book are the foundation of how our marketing team creates our sales messages, as well as the process our field sales teams use for delivering that message in a unique and compelling way. At Kronos our results are a reflection of the power of the tool.” —Aron Ain, CEO, Kronos About the Book: In today’s highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition—or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story—the one in which they are the heroes and they achieve success. Erik Peterson and Tim Riesterer have been developing and honing their Power Messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals. With Conversations That Win the Complex Sale, you’ll learn how to: Differentiate yourself from the competition by finding your “Value Wedge” Avoid parity in your value propositions by creating “Power Positions” Create a message that can literally double the number of deals you close Spike customer attention and create “Wow” in your conversations Prove all your claims without resorting to lists of boring facts and statistics Your competitors are out there telling their own corporate story—a story customers don’t want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers. Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today’s crowded markets.
Author: Dylan Marron Publisher: Simon and Schuster ISBN: 1982129271 Category : Biography & Autobiography Languages : en Pages : 272
Book Description
From the host of the award-winning podcast Conversations with People Who Hate Me comes a thought-provoking, and witty, exploration of difficult conversations and how to navigate them.
Author: Jeffrey H. Konis
Author: Jeffrey H. Konis
Author: Patrick J. O'Shea
Author: Nick White
Author: Celeste Headlee
Author: Emmanuel Acho
Author: Mónica Guzmán
Author: Caitlin Maling
Author: Douglas Stone
Author: Erik Peterson
Author: Dylan Marron