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Author: Association of Research Libraries. Systems and Procedures Exchange Center Publisher: Association of Research Libr ISBN: Category : Academic libraries Languages : en Pages : 114
Author: Association of Research Libraries. Systems and Procedures Exchange Center Publisher: Association of Research Libr ISBN: Category : Academic libraries Languages : en Pages : 120
Author: Robert Sidney Martin Publisher: Chicago : Rare Books and Manuscript Section, Association of College and Research Libraries, American Library Association ISBN: Category : Language Arts & Disciplines Languages : en Pages : 148
Author: Linda S Katz Publisher: Routledge ISBN: 1136423249 Category : Computers Languages : en Pages : 165
Book Description
Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.
Author: Marie Kascus Publisher: Bloomsbury Publishing USA ISBN: 0313080054 Category : Language Arts & Disciplines Languages : en Pages : 389
Book Description
As the electronic era blurs the boundaries between conventional and distance education and between remote and in-person library users, the literature on library issues and distance learning has proliferated immensely. This work helps you keep abreast of the phenomenal changes taking place in the field of education and the issues they raise for libraries. Identifying and describing more than 750 works published since its precursor was completed in 1995, the book provides a comprehensive record of the current literature about distance and open learning in post-secondary education programs. The authors cover all types of materials from around the world, ranging from brief news items to major research reports and dissertations. In this edition, special emphasis is given to web-based distance education. Access is provided through four indexes-author, geographical, institution, and subject-and indexes are cumulative from the previous two bibliographies.
Author: Wan Ab Kadir Wan Dollah Publisher: The University of Malaya Press ISBN: 9831009797 Category : Computers Languages : en Pages : 156
Book Description
Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.