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CSCW: Cooperation or Conflict?

CSCW: Cooperation or Conflict? PDF Author: Steve Easterbrook
Publisher: Springer Science & Business Media
ISBN: 1447119819
Category : Computers
Languages : en
Pages : 222

Book Description
Computer supported cooperative work (CSCW) systems will undoubtedly play an important role in the application of information systems in the 1990s and beyond. The term "cooperative" is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution of conflict are not supported. CSCW: Cooperation or Conflict? arose from a one-day meeting on computer supported cooperative work which examined the role of conflict in collaborative work. The aim of the meeting was to examine what people actually do when they say they are cooperating, and to assess how this affects the design of systems. The chapters of this book are fuller accounts of the work presented during the meeting. The first chapter presents a survey of studies of conflict in social psychology and related fields, providing both a summary of the main findings and a set of pointers into the literature. The subsequent chapters each present a different view of conflict, focussing particularly on the social and organizational settings, and the factors which lead to conflict. The earlier chapters provide conceptual frameworks for the study of various types of conflict, while the later chapters concentrate on the implications for CSCW. The book is the first to examine conflict from a CSCW perspective. It offers a unique snapshot of current research work in this exciting field, and establishes the importance of the issue. For the designer of CSCW systems, it offers insights into the role of conflict, and an analysis of some of the assumptions on which existing CSCW sytems have been based. For the student and researcher, it provides both an introduction to the area, and a set of in-depth studies suitable to inform future research.

CSCW: Cooperation or Conflict?

CSCW: Cooperation or Conflict? PDF Author: Steve Easterbrook
Publisher: Springer Science & Business Media
ISBN: 1447119819
Category : Computers
Languages : en
Pages : 222

Book Description
Computer supported cooperative work (CSCW) systems will undoubtedly play an important role in the application of information systems in the 1990s and beyond. The term "cooperative" is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution of conflict are not supported. CSCW: Cooperation or Conflict? arose from a one-day meeting on computer supported cooperative work which examined the role of conflict in collaborative work. The aim of the meeting was to examine what people actually do when they say they are cooperating, and to assess how this affects the design of systems. The chapters of this book are fuller accounts of the work presented during the meeting. The first chapter presents a survey of studies of conflict in social psychology and related fields, providing both a summary of the main findings and a set of pointers into the literature. The subsequent chapters each present a different view of conflict, focussing particularly on the social and organizational settings, and the factors which lead to conflict. The earlier chapters provide conceptual frameworks for the study of various types of conflict, while the later chapters concentrate on the implications for CSCW. The book is the first to examine conflict from a CSCW perspective. It offers a unique snapshot of current research work in this exciting field, and establishes the importance of the issue. For the designer of CSCW systems, it offers insights into the role of conflict, and an analysis of some of the assumptions on which existing CSCW sytems have been based. For the student and researcher, it provides both an introduction to the area, and a set of in-depth studies suitable to inform future research.

CSCW

CSCW PDF Author:
Publisher:
ISBN:
Category : Microcomputer workstations
Languages : en
Pages : 211

Book Description


Remote Cooperation: CSCW Issues for Mobile and Teleworkers

Remote Cooperation: CSCW Issues for Mobile and Teleworkers PDF Author: Alan J. Dix
Publisher: Springer Science & Business Media
ISBN: 1447114965
Category : Computers
Languages : en
Pages : 245

Book Description
Computer supported work is increasingly being done out of the traditional office environment, for example whilst travelling or at home and there is a growing need to support the cooperative aspects of such work. Remote Cooperation looks at ways of improving the available communications, through the use of packet radio and compression techniques, in order to reduce the imbalance between office-based and mobile workers. It also assesses how the effectiveness of the existing communications infrastructure can be improved, by providing cooperative applications which fit within its limitations. Broadly divided into five sections - social and economic context, application domains, software technology and infrastructure, communications technology and infrastructure, working and learning from home - this volume contains contributions from both the research community and industry.

Human-Computer Interaction

Human-Computer Interaction PDF Author: Steve Howard
Publisher: Springer
ISBN: 0387351752
Category : Computers
Languages : en
Pages : 727

Book Description
The theme of the 1997 INTERACT conference, 'Discovering New Worlds ofHCI', signals major changes that are taking place with the expansion of new technologies into fresh areas of work and leisure throughout the world and new pervasive, powerful systems based on multimedia and the internet. HCI has a vital role to play in these new worlds, to ensure that people using the new technologies are empowered rather than subjugated to the technology that they increasingly have to use. In addition, outcomes from HCI research studies over the past 20 years are now finding their way into many organisations and helping to improve and enhance work practices. These factors have strongly influenced the INTERACT'97 Committee when creating the conference programme, with the result that, besides the more traditional HCI research and education focus found in previous INTERACT conferences, one strand of the 1997 conference has been devoted to industry and another to multimedia. The growth in the IFIP TCI3 committee itself reflects the expansion ofHCI into new worlds. Membership oflFIP TC13 has risen to now include representatives of 24 IFIP member country societies from many parts of the world. In 1997, IFIP TCl3 breaks new ground by holding its sixth INTERACT conference in the Asia-Pacific region. This is a significant departure from previous INTERACT conferences, that were all held in Europe, and is especially important for the Asia-Pacific region, as HCI expands beyond its traditional base.

The Design of Computer Supported Cooperative Work and Groupware Systems

The Design of Computer Supported Cooperative Work and Groupware Systems PDF Author: Dan Shapiro
Publisher: Elsevier
ISBN: 9780080542416
Category : Computers
Languages : en
Pages : 480

Book Description
The phrases the information superhighway and the the information societyare on almost everyone's lips. CSCW and groupware systems are the key to bringing those phrases to life. To an extent that would scarcely have been imaginable a few years ago, the contributions in this volume speak to each other and to a broader interdisciplinary context. The areas of ethnography and design, the requirements and principles of CSCW design, CSCW languages and environments, and the evaluation of CSCW systems are brought together, to bring to light how activities in working domains are really in practice, carried out. The aim above all is to do justice to the creativity and versatility of those whose work they aim to support.

Computer Supported Collaborative Writing

Computer Supported Collaborative Writing PDF Author: Mike Sharples
Publisher: Springer Science & Business Media
ISBN: 1447120078
Category : Computers
Languages : en
Pages : 232

Book Description
M. Sharples 1. 1 The Collaborative Tradition Collaborative writing is nothing new. The description below is from the introduction to a book published in 1911: Every page, however, has been debated and passed by the three of us. Our usual method has been, first to pick up a subject that interested us, perhaps a subject we had been talking about for a long while, then to discuss it and argue over it, ashore and afloat, in company and by ourselves, till we came to our joint conclusion. Then on a rough day, in a set-to discussion, I would take down notes, which frequently amounted in length to more than half the finished article. From the notes I would make a rough draft, which, after more discussion, would be re written, and again, after revision, typewritten. We would go through the printer's proofs together and finally, after reading the matter in print, we have once more revised it for book publication. Collaboration could not be more thorough. (Reynolds, et al. 1911, p. x) The book, Seems So! A Working-class View of Politics, was written by an aca demic working closely with two fishermen.

CSCW Requirements and Evaluation

CSCW Requirements and Evaluation PDF Author: Peter Thomas
Publisher: Springer Science & Business Media
ISBN: 1447130561
Category : Computers
Languages : en
Pages : 203

Book Description
There is a rapidly-growing commercial awareness of the need for evaluation in CSCW as major producers push to get cooperative technology taken up in commercial organisations. CSCW Requirements and Evaluation looks at ways of evaluating how well computer systems meet the requirements of organisations and their workforces, and establishing how effective, efficient and satisfactory they are for the actual users. It provides an integrated framework for assessment which reflects both practical and academic perspectives. Descriptions of various methods are given, along with examples of their commercial application and specific case studies. Containing contributions from leading authorities in the field, this book will be welcomed by scientists and practitioners involved in organisational research, CSCW, information and business systems, and HCI.

Computational Conflicts

Computational Conflicts PDF Author: Heinz J. Müller
Publisher: Springer Science & Business Media
ISBN: 3642569803
Category : Computers
Languages : en
Pages : 249

Book Description
This book brings together approaches from different subfields of artificial intelligence as well as adjoint disciplines in order to characterize a "computational model" of conflicts.

Computer-supported Cooperative Work

Computer-supported Cooperative Work PDF Author: Stephen A R. Scrivener
Publisher: Routledge
ISBN: 0429869193
Category : Computers
Languages : en
Pages : 286

Book Description
Published in 1994, this work supplies an up-to-date view of Computer-Supported Cooperative Work (CSCW) and its role in empowering groups to achieve better solutions faster. The enabling technology and group organizational and behavioural aspects of CSCW should be of interest to a wide audience.

Computer Supported Cooperative Work in Design IV

Computer Supported Cooperative Work in Design IV PDF Author: Weiming Shen
Publisher: Springer
ISBN: 3540927190
Category : Computers
Languages : en
Pages : 676

Book Description
Design of complex artifacts and systems requires the cooperation of multidisciplinary design teams using multiple sophisticated commercial and non-commercial engine- ing tools such as CAD tools, modeling, simulation and optimization software, en- neering databases, and knowledge-based systems. Individuals or individual groups of multidisciplinary design teams usually work in parallel and independently with various engineering tools, which are located on different sites, often for quite a long period of time. At any moment, individual members may be working on different versions of a design or viewing the design from various perspectives, at different levels of details. In order to meet these requirements, it is necessary to have efficient comput- supported collaborative design systems. These systems should not only automate in- vidual tasks, in the manner of traditional computer-aided engineering tools, but also enable individual members to share information, collaborate, and coordinate their activities within the context of a design project. Based on close international collaboration between the University of Technology of Compiègne in France and the Institute of Computing Technology of the Chinese Ac- emy of Sciences in the early 1990s, a series of international workshops on CSCW in Design started in 1996. In order to facilitate the organization of these workshops, an International Working Group on CSCW in Design (CSCWD) was established and an International Steering Committee was formed in 1998. The series was converted to int- national conferences in 2000 building on the success of the four previous workshops.