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A Higher Kind of Loyalty

A Higher Kind of Loyalty PDF Author: Binyan Liu
Publisher: Pantheon
ISBN:
Category : Biography & Autobiography
Languages : en
Pages : 312

Book Description
An account of the life of the journalist-writer who is best known for his description of China since 1949.

A Higher Kind of Loyalty

A Higher Kind of Loyalty PDF Author: Binyan Liu
Publisher: Pantheon
ISBN:
Category : Biography & Autobiography
Languages : en
Pages : 312

Book Description
An account of the life of the journalist-writer who is best known for his description of China since 1949.

A Higher Loyalty

A Higher Loyalty PDF Author: James Comey
Publisher: Flatiron Books
ISBN: 1250192463
Category : Biography & Autobiography
Languages : en
Pages : 303

Book Description
#1 New York Times Bestseller now in paperback with new material The inspiration for The Comey Rule, the Showtime limited series starring Jeff Daniels premiering September 2020 In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader. Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.

Higher Kind of Loyalty

Higher Kind of Loyalty PDF Author: Liu Pin-yen
Publisher:
ISBN:
Category : China
Languages : en
Pages : 0

Book Description
Memoir bu China's formost journalist.

Saving Justice

Saving Justice PDF Author: James Comey
Publisher: Flatiron Books
ISBN: 1250799139
Category : Political Science
Languages : en
Pages : 352

Book Description
James Comey, former FBI Director and New York Times bestselling author of A Higher Loyalty, uses his long career in federal law enforcement to explore issues of justice and fairness in the US justice system. James Comey might best be known as the FBI director that Donald Trump fired in 2017, but he’s had a long, varied career in the law and justice system. He knows better than most just what a force for good the US justice system can be, and how far afield it has strayed during the Trump Presidency. In his much-anticipated follow-up to A Higher Loyalty, Comey uses anecdotes and lessons from his career to show how the federal justice system works. From prosecuting mobsters as an Assistant US Attorney in the Southern District of New York in the 1980s to grappling with the legalities of anti-terrorism work as the Deputy Attorney General in the early 2000s to, of course, his tumultuous stint as FBI director beginning in 2013, Comey shows just how essential it is to pursue the primacy of truth for federal law enforcement. Saving Justice is gracefully written and honestly told, a clarion call for a return to fairness and equity in the law.

Why Loyalty Matters

Why Loyalty Matters PDF Author: Timothy Keiningham
Publisher: BenBella Books, Inc.
ISBN: 1935251295
Category : Business & Economics
Languages : en
Pages : 267

Book Description
For decades we've been told that we live in fast-paced, dog-eat-dog world, that loyalty gets you nowhere, and that we must look out for number one! We've been told that to succeed we have to constantly reinvent ourselves, let go of past relationships, and move on to greener pastures. And we've been told that all this is good. But it's not good. Why Loyalty Matters is grounded in the most comprehensive study of loyalty ever conducted, and what it reveals can change your life. The science is very clear – when it comes to business success, satisfaction in our relationships and even overall happiness, loyalty is essential. Renowned loyalty experts Timothy Keiningham and Lerzan Aksoy combine their own groundbreaking research with the leading thinking in philosophy, sociology, psychology, economics and management to provide a comprehensive guide to understanding what loyalty is, what it isn't and how to unlock its power in your personal and professional life.

High-Tech, High-Touch Customer Service

High-Tech, High-Touch Customer Service PDF Author: Micah Solomon
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814417906
Category : Business & Economics
Languages : en
Pages : 209

Book Description
Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowermentùlashing out at those that don't. Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to surviveùand thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: ò Six major customer trends and what they mean for your business ò Eight unbreakable rules for social media customer service ò How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content ò The rising power of self-serviceùand how to design it properly ò How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wideùonline and off.

After the Shot Drops

After the Shot Drops PDF Author: Randy Ribay
Publisher: Houghton Mifflin Harcourt
ISBN: 1328702278
Category : JUVENILE FICTION
Languages : en
Pages : 339

Book Description
A powerful novel about friendship, basketball, and one teen's mission to create a better life for his family. Written in the tradition of Jason Reynolds, Matt de la Pe a, and Walter Dean Myers, After the Shot Drops now has three starred reviews * "Belongs on the shelf alongside contemporary heavy-hitters like Angie Thomas's The Hate U Give, Brendan Kiely and Jason Reynolds's All-American Boys, and Nic Stone's Dear Martin."--School Library Journal, starred review Bunny and Nasir have been best friends forever, but when Bunny accepts an athletic scholarship across town, Nasir feels betrayed. While Bunny tries to fit in with his new, privileged peers, Nasir spends more time with his cousin, Wallace, who is being evicted. Nasir can't help but wonder why the neighborhood is falling over itself to help Bunny when Wallace is in trouble. When Wallace makes a bet against Bunny, Nasir is faced with an impossible decision--maybe a dangerous one. Told from alternating perspectives, After the Shot Drops is a heart-pounding story about the responsibilities of great talent and the importance of compassion.

All Consumers Are Not Created Equal

All Consumers Are Not Created Equal PDF Author: Garth Hallberg
Publisher: John Wiley & Sons
ISBN: 9780471120049
Category : Business & Economics
Languages : en
Pages : 340

Book Description
A new conceptual approach to marketing practice from the vice president at Ogilvy Mather Direct which describes how to build a new kind of brand loyalty that leads to old-fashioned brand growth and increased profits without incremental marketing investment. Demonstrates how to create a database of high-profit consumers and use it to generate a relationship-building direct marketing program.

Loyalty

Loyalty PDF Author: Ingrid Thoft
Publisher: National Geographic Books
ISBN: 0425268527
Category : Fiction
Languages : en
Pages : 0

Book Description
When your family’s on the wrong side of the law…what side are you on? The Ludlows are a family of fast-talking Boston lawyers, and patriarch Carl Ludlow treats his offspring like employees—which they are. Black-sheep daughter, Fina, dropped out of law school, but her father keeps her in the fold as the firm’s private investigator, working alongside her brothers. Juggling family, business, cops and crooks is no problem for Fina. But when her sister-in-law disappears, she’s caught up in a case unlike any she’s encountered before. Carl wants things resolved without police, but the deeper Fina digs, the more impossible that seems. As she unearths more dirt, the demands of family loyalty intensify. But she is after the truth—no matter where it lies…

Customer Satisfaction Evaluation

Customer Satisfaction Evaluation PDF Author: Evangelos Grigoroudis
Publisher: Springer Science & Business Media
ISBN: 1441916407
Category : Business & Economics
Languages : en
Pages : 319

Book Description
This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.