Buyer's Remorse PDF Download

Author: Bill Press
Publisher: Simon and Schuster
ISBN: 1476792895
Category : Political Science
Languages : en
Pages : 320

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Book Description
"The prominent liberal syndicated radio and television host concisely explains the many ways President Obama has failed to live up to either his promises or his progressive potential, leaving Democrats disillusioned on the issues that matter most"--

Author: Lori L. Lake
Publisher: Public Eye Mystery Series
ISBN: 9781633040144
Category :
Languages : en
Pages : 304

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Author: Dian Hymer
Publisher: Chronicle Books
ISBN: 9780811812726
Category : Business & Economics
Languages : en
Pages : 324

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Book Description
One of America's most successful real estate brokers comes to the rescue with a home-buying guide based on decades of experience in helping people find the perfect homes to fit their needs and budgets. Charts, checklists, and sample contracts demystify the home-buying process, while sidebars offer real-life anecdotes. 20 illustrations.

Author: Joey Coleman
Publisher: Penguin
ISBN: 0735220034
Category : Business & Economics
Languages : en
Pages : 370

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Book Description
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.

Author: Eric Tyson
Publisher: John Wiley & Sons
ISBN: 1118052722
Category : Business & Economics
Languages : en
Pages : 410

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Book Description
Though fun and exciting, buying a home can also be complicated and confusing—and most people learn the hard way that a wrong move can cost dearly. In order to find the perfect home at the best price, you must have skill, foresight, and a little guidance from experienced professionals. Home Buying for Dummies, Third Edition provides just that! Packed with invaluable advice in an objective, down-to-earth style that will have you sitting in your dream home in no time, this friendly guide contains everything you need to know to play the home buying game. It has the tools you need to: Improve your credit score and select a mortgage Choose a time and place to buy Determine the price you want to pay Assemble an all-star real estate team Make use of the wonderful world of the Internet Negotiate your best deal Inspect and protect your home Handle and become responsible for the title Cope with buyer’s remorse Featured in this guide are tips and tricks on things you should do after you seal the deal, as well as things you ought to know about real estate investing. Also included is advice on how to sell your house, as well as a sample real estate purchase contract and a good inspection report. Don’t get chewed up by the real estate market—Home Buying for Dummies, Third Edition will lead you to the home you want!

Author: Eric Tyson
Publisher: John Wiley & Sons
ISBN: 0470500662
Category : Business & Economics
Languages : en
Pages : 378

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Book Description
Now updated — America's #1 bestselling home-buying book! Want to buy a house, but concerned about the market? Have no fear — this trusted guide arms you with Eric Tyson and Ray Brown's time-tested advice and updated strategies for buying a home in current market conditions. You'll discover how to find the right property, make smart financial decisions, and understand the latest lending requirements and tax implications. New to this edition — new and expanded coverage to help homebuyers take advantage of low home prices, understand the subprime mortgage crisis, obtain a mortgage, and improve credit scores To buy or not to buy? — weigh the advantages of owning versus renting, get your finances in order, and know how much house you can safely afford Handle financing — understand your credit rating, navigate the different types of mortgages, and complete all paperwork Play the real estate game — find the right location and property, assemble an all-star real estate team, and make the most of the Internet's real estate resources Let's make a deal — negotiate with finesse, make successful offers, inspect and protect your new home, and cover all your bases in escrow "Invaluable information, especially for the first-time home buyer." —Fort Worth Star-Telegram "A reference you'll turn to time after time." —St. Petersburg Times Open the book and find: Reasons why home prices rise and fall Hands-on instruction for buying a home in up or down markets How to pay the price you want The best mortgage options A sample home-buying contract Pros and cons of comparable market analysis Tips for overcoming mortgage and appraisal problems How to cope with buyer's remorse The best real estate Web sites

Author: Mary Kay Keller
Publisher:
ISBN: 9781519748324
Category :
Languages : en
Pages : 26

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Book Description
Do you ever regret buying something you thought was going to be great? Have you bought a car or another item and realized later it did not live up to your expectations? If so, this book if for you. There are several reasons that we experience buyers' remorse. In this book we will explore how to approach purchases, how the game of sales works against us, and what is really underneath buyers' remorse.

Author: Josh Kaufman
Publisher: Penguin
ISBN: 1101446080
Category : Business & Economics
Languages : en
Pages : 464

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Book Description
Master the fundamentals, hone your business instincts, and save a fortune in tuition. The consensus is clear: MBA programs are a waste of time and money. Even the elite schools offer outdated assembly-line educations about profit-and-loss statements and PowerPoint presentations. After two years poring over sanitized case studies, students are shuffled off into middle management to find out how business really works. Josh Kaufman has made a business out of distilling the core principles of business and delivering them quickly and concisely to people at all stages of their careers. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. In The Personal MBA, he shares the essentials of sales, marketing, negotiation, strategy, and much more. True leaders aren't made by business schools-they make themselves, seeking out the knowledge, skills, and experiences they need to succeed. Read this book and in one week you will learn the principles it takes most people a lifetime to master.

Author: Jeff Shore
Publisher:
ISBN: 9780988491595
Category :
Languages : en
Pages : 0

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Book Description
Something in your client's lives isn't working for them right now and they need a fix. They're on a mission...a mission to improve their lives. Your job is to connect to that mission so deeply that the path to the sale literally roles out right in front of you. The 4:2 Formula gives you proven strategies for discovering your client's needs and providing solutions that will change their world.

Author: Robert Irwin
Publisher: Kaplan Publishing
ISBN: 9781419521096
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Should I buy a house, condominium, or co-op? How do I find the best mortgage and financing options? How can I read between the lines of the seller’s disclosures? How do I find a fixer-upper? With more than 50,000 copies in print, Robert Irwin’s classic guide, Buy Your First Home!, continues to answer these and hundreds of other questions for first-time homebuyers. In this crisp, updated third edition, Irwin presents all-new information about the homebuying process, financing options, budgeting, and taxes-plus reorganized chapters that give first-timers the facts they need to make key decisions. Speaking with a voice of experience and authority, Irwin shares more stories of some of his own mistakes and successes, while offering take-to-the-bank insights, easy-to-use checklists, and comprehensive how-to advice for first-time buyers. He discusses everything a first-time buyer needs to know, from the initial rent versus buy decision, to credit, mortgages, inspections, real estate documents and what they mean, all the way through to the move. Then, when it’s all done, the paperwork signed, the large checks turned over, Irwin also helps first-time homeowners deal with the nearly common feeling of ""buyer’s remorse"" that often overcomes them at the end of the process. Buy Your First Home! walks readers carefully through every step of the process, so that they can cross the threshold into their first home with confidence. A must-have reference for the first-time homebuyer’s library. Highlights Buy Your First Home! shows readers how to survive the homebuying process and thrive afterward, including how to: •Determine ""need to have"" features and an affordable price range. •Scope out available properties using the Internet. •Handle pitfalls and delays, such as loss of important documents or problems in an inspector’s report. •Negotiate fees and terms successfully with lenders.