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Custer's Best

Custer's Best PDF Author: French L. MacLean
Publisher: Schiffer Pub Limited
ISBN: 9780764337574
Category : History
Languages : en
Pages : 239

Book Description
This is the story of George Custer's best cavalry company at the 1876 Battle of the Little Bighorn – Company M. With a tragically-flawed, but extremely brave Company Commander and a no-nonsense First Sergeant, Company M maintained a disciplined withdrawal from the skirmish line fighting, saving Major Marcus Reno's entire detachment and possibly the rest of the regiment from annihilation. Presented here is the most-detailed work on a single company at the Little Bighorn ever written – the product of multi-year research at archives across the country and detailed visits to the battlefield by a combat veteran who understands fields of fire, weapons' effects, training, morale, decision-making, unit cohesion and the value of outstanding non-commissioned officers.

Custer's Best

Custer's Best PDF Author: French L. MacLean
Publisher: Schiffer Pub Limited
ISBN: 9780764337574
Category : History
Languages : en
Pages : 239

Book Description
This is the story of George Custer's best cavalry company at the 1876 Battle of the Little Bighorn – Company M. With a tragically-flawed, but extremely brave Company Commander and a no-nonsense First Sergeant, Company M maintained a disciplined withdrawal from the skirmish line fighting, saving Major Marcus Reno's entire detachment and possibly the rest of the regiment from annihilation. Presented here is the most-detailed work on a single company at the Little Bighorn ever written – the product of multi-year research at archives across the country and detailed visits to the battlefield by a combat veteran who understands fields of fire, weapons' effects, training, morale, decision-making, unit cohesion and the value of outstanding non-commissioned officers.

Custer's Trials

Custer's Trials PDF Author: T.J. Stiles
Publisher: Vintage
ISBN: 1101875844
Category : Biography & Autobiography
Languages : en
Pages : 642

Book Description
Winner of the 2016 Pulitzer Prize for History From the winner of two Pulitzer Prizes and a National Book Award, a brilliant biography of Gen. George Armstrong Custer that radically changes our view of the man and his turbulent times. In this magisterial biography, T. J. Stiles paints a portrait of Custer both deeply personal and sweeping in scope, proving how much of Custer’s legacy has been ignored. He demolishes Custer’s historical caricature, revealing a volatile, contradictory, intense person—capable yet insecure, intelligent yet bigoted, passionate yet self-destructive, a romantic individualist at odds with the institution of the military (he was court-martialed twice in six years). The key to understanding Custer, Stiles writes, is keeping in mind that he lived on a frontier in time. In the Civil War, the West, and many areas overlooked in previous biographies, Custer helped to create modern America, but he could never adapt to it. He freed countless slaves yet rejected new civil rights laws. He proved his heroism but missed the dark reality of war for so many others. A talented combat leader, he struggled as a manager in the West. He tried to make a fortune on Wall Street yet never connected with the new corporate economy. Native Americans fascinated him, but he could not see them as fully human. A popular writer, he remained apart from Ambrose Bierce, Mark Twain, and other rising intellectuals. During Custer’s lifetime, Americans saw their world remade. His admirers saw him as the embodiment of the nation’s gallant youth, of all that they were losing; his detractors despised him for resisting a more complex and promising future. Intimate, dramatic, and provocative, this biography captures the larger story of the changing nation in Custer’s tumultuous marriage to his highly educated wife, Libbie; their complicated relationship with Eliza Brown, the forceful black woman who ran their household; as well as his battles and expeditions. It casts surprising new light on a near-mythic American figure, a man both widely known and little understood.

Custer Battlefield

Custer Battlefield PDF Author: Robert M. Utley
Publisher: National Park Service Division of Publications
ISBN:
Category : Biography & Autobiography
Languages : en
Pages : 120

Book Description
Tells the story of Custer's last stand against the Indians in the Sioux War of 1876. Includes maps and photos. Also recounts the history of how that battlefield became a national monument and its importance to Americans today and in the past.

Son of the Morning Star

Son of the Morning Star PDF Author: Evan S. Connell
Publisher: North Point Press
ISBN: 0374708738
Category : History
Languages : en
Pages : 448

Book Description
Custer's Last Stand is among the most enduring events in American history--more than one hundred years after the fact, books continue to be written and people continue to argue about even the most basic details surrounding the Little Bighorn. Evan S. Connell, whom Joyce Carol Oates has described as "one of our most interesting and intelligent American writers," wrote what continues to be the most reliable--and compulsively readable--account of the subject. Connell makes good use of his meticulous research and novelist's eye for the story and detail to re-vreate the heroism, foolishness, and savagery of this crucial chapter in the history of the West.

The 12 best Questions To Ask Customers

The 12 best Questions To Ask Customers PDF Author: Jim Meisenheimer
Publisher: Helbern
ISBN: 9780963747938
Category : Selling
Languages : en
Pages : 126

Book Description


Employees First, Customers Second

Employees First, Customers Second PDF Author: Vineet Nayar
Publisher: Harvard Business Press
ISBN: 1422139069
Category : Corporate culture
Languages : en
Pages : 210

Book Description
Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.

Custer Died For Your Sins

Custer Died For Your Sins PDF Author: Vine Deloria
Publisher: Simon and Schuster
ISBN: 1501188232
Category : History
Languages : en
Pages : 312

Book Description
Standing Rock Sioux activist, professor, and attorney Vine Deloria, Jr., shares his thoughts about U.S. race relations, federal bureaucracies, Christian churches, and social scientists in a collection of eleven eye-opening essays infused with humor. This “manifesto” provides valuable insights on American Indian history, Native American culture, and context for minority protest movements mobilizing across the country throughout the 1960s and early 1970s. Originally published in 1969, this book remains a timeless classic and is one of the most significant nonfiction works written by a Native American.

The Best Service is No Service

The Best Service is No Service PDF Author: Bill Price
Publisher: John Wiley & Sons
ISBN: 1118039394
Category : Business & Economics
Languages : en
Pages : 341

Book Description
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service experiences

Uncommon Service

Uncommon Service PDF Author: Frances X. Frei
Publisher: Harvard Business Press
ISBN: 1422133311
Category : Customer relations
Languages : en
Pages : 262

Book Description
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Exploring with Custer

Exploring with Custer PDF Author: Ernest Grafe
Publisher:
ISBN: 9780971805316
Category : Black Hills (S.D. and Wyo.)
Languages : en
Pages : 285

Book Description
General George Armstrong Custer's journey to the Black Hills in 1874 was better documented than any other military expedition of the Old West. Photographer W.H. Illingworth recorded superb views of the landscape and several camps, and at least fifteen men wrote diaries, reports or newspaper dispatches brimming with detail.This book blends the 1874 photos with modern photos taken at the same places, along with selections from the written accounts, to paint a unique portrait of everyday life along the trail."Exploring With Custer" also includes a point-by-point guide to the Expedition's route within the Black Hills. The maps, directions and GPS readings lead you to the campsites and down the trail, with stops for many of the photo sites and even for ruts left by Custer's wagons.The choice is yours--use the photographs and accounts to relive the Black Hills Expedition from the comfort of home, or take this book into the field and listen to the stories of Custer and his men as you walk the very ground they first walked in 1874.Great reading for anyone interested in the military exploration, early photography, or the history of the American West.